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View Full Version : Not able to view Account in WHM List Accounts


Mozafary
01-19-2009, 03:55 AM
after a Cpanel update,any new accounts created not shown in WHM,
force update not solve the problem.
accounts shown in list after manual modification /etc/userdomains & /etc/trueuserdomains & /etc/trueuserowners but after restart Cpanel these files rollbacked and modified line deleted.

exenett
01-19-2009, 05:24 AM
Maybe the update ran into troubles. Try and re update, reboot, and test.

Mozafary
01-19-2009, 05:27 AM
upgrade,upgrade and upgrade didnt help for this problem :d

exenett
01-19-2009, 05:37 AM
Alright have you tried these
1) Check for the VirtualHost entry for the domain in /usr/local/apache/conf/httpd.conf file. If the VirtualHost entry is missing, add it.
2) Check the entry for the domain in /var/cpanel/users/username. If the entry domain the domain appears like XDNS=domain.com, change it to DNS=domain.com.

Mozafary
01-19-2009, 05:41 AM
cpanel/mysql/http/.... is right!only accounts not shown in LIST ACCOUNTS at WHM
Alright have you tried these
1) Check for the VirtualHost entry for the domain in /usr/local/apache/conf/httpd.conf file. If the VirtualHost entry is missing, add it.
2) Check the entry for the domain in /var/cpanel/users/username. If the entry domain the domain appears like XDNS=domain.com, change it to DNS=domain.com.