Hi
I have a web hosting package with Zen internet but I use domain names registered elsewhere.
I may yet get those re-registered with Zen but Zen are quite expensive (I think).
I need to move the domain names because the current registrant does not allow DNS settings that work both with and without .www prefix.
I do not want to jump out of the frying pan into the fire. Can anyone recommend another registrar?
I currently pay about £70 per annum for seven .co.uk and .com domain names. Most these are registered for two years and have 18 months left to run.
If I transfer do I effectively lose the time left to run and have to pay again or does the current registrant have to make a payment to the new registrant for the unexpired part of the registration?
Sorry of these are dumb questions but sales pitch on most websites makes these nuances rather difficult to extract.
Thanks in advance for amy replies.

Hi
I have a web hosting package with Zen internet but I use domain names registered elsewhere.
I may yet get those re-registered with Zen but Zen are quite expensive (I think).
I need to move the domain names becuase the current registrant does not allow DNS settings that work both with and without .www prefix.
I do not want to jump out of the frying pan into the fire. Can anyone recommend another registrar?
I currently pay about £70 per annum for seven .co.uk and .com domain names. Most these are registered for two years and have 18 months left to run.
If I tranfer do I effectively the time left to run and have to pay again or does the current registrant have to make a payment to the new registrant for the unexpired part of the registration?
Sorry of these are dumb questions but sales pitch on most websites makes these nuances rather difficult to extract.
Thanks in advance for amy replies.
If you do transfer it out from Zen. The registar will add another 2 years on to the existing experation date.
All the best,

Hi Thanks. Just to clarify, so you think the new registar will make their charge but the period bought is added to that transferred from existing registrant.
Am I understanding that correctly?
Just to be clear I do not want to transfer my hosting package from Zen, just transfer registration of the domain names from Telivo to another registrant if I can find one cheaper than Zen (and as good of course :) )

I would recommend keeping your domains registered seperately from your host. Reason being, if you start to dislike your hosting company, you can simply switch hosts and update your nameservers. Some people have all of their domains and hosting at one place, and if they have issues, sometimes they lose access to their domains.

Hi Thanks. Just to clarify, so you think the new registar will make their charge but the period bought is added to that transferred from existing registrant.
Am I understanding that correctly?
Just to be clear I do not want to transfer my hosting package from Zen, just transfer registration of the domain names from Telivo to another registrant if I can find one cheaper than Zen (and as good of course :) )
Let me explain. :) Let's say your domain was to expire on 2-2-09. You transfer it to soandsuch. The new expiration date is now 2-2-11. Since 2 yrs is required by the co.uk registry.
All the best,

HI again. Thanks. I think I am being thick but I still am not sure that's wholly clear for me.
So I get an extra two years but presumably I have to pay someone for that or do I pay for the balance over and above what is left to run with the existing registar?
Most of my domains run until August 2010 with the existing registrant. I have paid up t that date. What I am trying to ascertian is if that paid for registration is honoured by the new registrant even if with some additional top up required to bring them up to two years duration? If that is the case then do I just pay the balance for period from August 2010 to say January 2011?
Does that make any sense as a question?

HI again. Thanks. I think I am being thick but I still am not sure that's wholly clear for me.
So I get an extra two years but presumably I have to pay someone for that or do I pay for the balance over and above what is left to run with the existing registar?
Most of my domains run until August 2010 with the existing registrant. I have paid up t that date. What I am trying to ascertian is if that paid for registration is honoured by the new registrant even if with some additional top up required to bring them up to two years duration? If that is the case then do I just pay the balance for period from August 2010 to say January 2011?
Does that make any sense as a question?
No, problem. :) Correct, the new registar will honor the time left with the previous registar.
All the best,

OK Thanks. Sonow I just need to get some recommendations of registars who have control panels that allow pointing A records in such a way that the domains are resolved both with and without .www
My existing registrar says that their DNS control panel has no facility for this.

OK Thanks. Sonow I just need to get some recommendations of registars who have control panels that allow pointing A records in such a way that the domains are resolved both with and without .www
My existing registrar says that their DNS control panel has no facility for this.
All registars do domains with or without WWW. :stickout:. Good Luck!
All the best,

My registar, Telivo has advised that it is not possible to set their control panel to make domains to resolve both with and without .www prefix
IS that rubbish and do I need to persevere with Telivo? Would prefer not to move if I don't have too. Have I just received a reply from someone at Telivo who is not aware of the settings required?
I would include a screnshot of my Telivo control panel but board is preventing me from linking. Maybe this will work...just add the http? Here is a screenshot of my DNS records:
//img227.imageshack.us/img227/5849/dnsmf9.gif

My registar, Telivo has advised that it is not possible to set their control panel to make domains to resolve both with and without .www prefix
IS that rubbish and do I need to persevere with Telivo? Would prefer not to move if I don't have too. Have I just received a reply from someone at Telivo who is not aware of the settings required?
I would include a screnshot of my Telivo control panel but board is preventing me from linking. Maybe this will work...just add the http? Here is a screenshot of my DNS records:
//img227.imageshack.us/img227/5849/dnsmf9.gif
Strange, you were right. Your registar doesn't do that. weird. Is "kevinboardley.co.uk" the domain you are moving?
All the best,

Yes among others (7 in all). So it just comes downto cost and the ability to set the DNS to resolve domains with and without .www
Does no one have any suggestions?

I would recommend keeping your domains registered seperately from your host. Reason being, if you start to dislike your hosting company, you can simply switch hosts and update your nameservers. Some people have all of their domains and hosting at one place, and if they have issues, sometimes they lose access to their domains.
That is exactly what I was intending though not for the reasons you mention so thanks for that heads up. :)

Yes among others (7 in all). So it just comes downto cost and the ability to set the DNS to resolve domains with and without .www
Does no one have any suggestions?
Suggestions for registars correct?
All the best,

Yep. Would rather go on a recommendation as all registar's control panels are obviously not created equal :)

Yep. Would rather go on a recommendation as all registar's control panels are obviously not created equal :)
I would say GoDadddy they have a really nice control panel.
All the best,

Just been looking around the web and have seen some worrying stuff about GoDaddy. Do you use them? If so, have you ever had any problems?
Just had a conversation with someone at Host Papa who was obviously awoken by my call and was not very with it (he said it's 6am there). Not very helpful. He said that I would have to start afresh with them, loosing the 18 months I have left to expire on the current contracts and paying £10 per year for each domain name.
It seems to me that often the people who answer the phones at these regsistars have only a dim view of how everything works themselves. Host Papas responses do not inspire confidence.
I am not going to transfer those domain names until someone at one of these outfits gives me a definitive, non-confusing answer in writing. It may be some time!!

Text of my chat withsomeone at Host Papa. Still no definitive answer on some things. Moral probably is 'Be persistent and don't take no for an answer'. Will let you know how the domain name dept answers.
You are now chatting with Ara (Sales)
Ara: Hello, is there anything that I can help you with or any questions I may answer for you?
Kevin Boardley: Hi I have 7 domain names with another registrar. I am looking to transfer them and I have some questions.
Kevin Boardley: Is there a transfer fee? If so, how much?
Ara: first transfer is free
Ara: any additional is 24.95
Kevin Boardley: Is this the same as the annual charge for each domain name or in addition to a transfer fee
Ara: yes [Just realised this does not defintively answer the question!!]
Kevin Boardley: What happens to the existing time left to run on my domain names? Does HostPapa honour that and add another year (in return for the HP annual fee)?
Ara: WHen you transfer over you will have to start a new domain cycle
Kevin Boardley: So I loose the 18 months that I have paid for with the existing registrar?
Ara: in order to transfer your domain has to be older than 60 days old and can expire within 14 days of the transfer
Kevin Boardley: Don't understand that last bit
Kevin Boardley: Do I loose the 18 months registration I have paid for with the existing registrar? Yes or No
Ara: depending on when you transfer yes
Kevin Boardley: So you are saying yes. I basically need to transfer on expiry [in order not lose out].
Kevin Boardley: That was 'on expiry' in order not to lose out.
Ara: YEs
Ara: We would be happy to transfer your domain. There are a few things you must consider: 1. If you domain is not yet 60 days old (30 days for .ca names) or it has been transferred in that timeline, it will not be eligible for transfer. 2. If your domain is expiring in the next 14 days, it will not be eligible for transfer and must be renewed with your current registrar. 3. You must ensure the domain is unlocked and you have provided us with an EPP key (transfer authorization code).* * Please note, .ca names do not require an EPP key and do not need to be unlocked. Please be aware that transfers can take BETWEEN 5 AND 7 DAYS and it is preferable that you first change your name servers at your current registrar in order to make your domain operational on our servers. Please see your login information email for your name servers. The propagation time for name server changes is about 12 hours. Once you are live on our servers, the domain transfer will not affect your site if you have already changed the name servers. Should your domain not be eligible transfer for any of the reasons above, the name server change will direct your domain to our servers. You can then wait until it is eligible and we can attempt transfer then.
Kevin Boardley: Thanks for that. ANother question then. Does the HostPapa control panel allow me to ensure that my domains names resolve with or without the .www prefix?
Ara: Yes and we can make any record changes that you need
Kevin Boardley: Do you have to do that or can I do it through the control panel?
Ara: I think you have the option in cpanel
Kevin Boardley: OK Thanks. On price again if I may. I just called your 0800 number and got someone who had just awoken which I why I wanted to check out this way as well. He told me that annual charge for a domain name is £9.99. £24.95 is much more. Which is correct?
Ara: £9.99
Kevin Boardley: So I could transfer all my seven domain names to HostPapa for just under £70 per annum, contract start afresh and HostPapa would not add on the existing 18 months of time left to run with my existing registrar. I had previously been advised (not by Host Papa) that the way this works if that the new domain host honours the original domain contract. If the latter were the case I would transfer them all now. Is there any room for negotiation on this?
Ara: Send an email to info@hostpapasupport.com and ask the domain department maybe they can do something about it.
Kevin Boardley: I will thank you. Thank you for your time and the information.

Just been looking around the web and have seen some worrying stuff about GoDaddy. Do you use them? If so, have you ever had any problems?
I've been using GoDaddy for years and haven't had any problems. :)
All the best,

OK thanks.
Just waiting for replies back from a selection of domain hosts/registrars, including GoDaddy.
Cheers