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View Full Version : Problem signup with resell.biz


amal
01-11-2009, 09:50 AM
Anyone has a problem when signup reseller with resell.biz ? I try to register a few times, but my reseller account is not approved until now. The problem that we have more than 3000 domains under other reseller stargate, Right now I have a problem to contact our parent reseller. A lot of domain pending renew right now .... That's why I want to become direct reseller from resell.biz.

Techno
01-11-2009, 12:59 PM
Stargate was sold to resell.biz in October 2007. You should be able just to keep using your Stargate login thru the resell.biz interface. Resell.biz is owned by us2.net.
http://cp.us2.net/reseller

amal
01-11-2009, 02:04 PM
The problem that I only have an option to refill my reseller through money transfer to parent reseller, and now I have a problem to contact them. That's why better for us to become direct reseller with stargate than with my parent reseller.

eming
01-11-2009, 03:03 PM
I know your request has been dealt with by my guys in Chicago, let me follow up on it and get back to you.

amal
01-11-2009, 03:26 PM
Ok I'm waiting regarding this problem

amal
01-12-2009, 09:15 AM
hmm It's too bad that my reseller account directly with resell.biz is not approved since alot of domain pending renew ...

albatroz
01-12-2009, 12:35 PM
Hello Ditlev,
I have a similar problem.
I have funds in my account, but have some renew orders stuck
on my account. My username is alengua@virtualorbis.com
I sent and email to support, however according to my previous experiences it will take days to get a response.
I know your request has been dealt with by my guys in Chicago, let me follow up on it and get back to you.

nickn
01-12-2009, 12:40 PM
Please go ahead and forward your request to either myself (nickn@midphase.net) or Ditlev (ditlev@uk2.net). Sitting at breakfast with him now. We'll get it handled.

albatroz
01-12-2009, 12:48 PM
Thanks,
I purchased $3000+ in domains during the last year, I hope
I could continue doing so.
Please go ahead and forward your request to either myself (nickn@midphase.net) or Ditlev (ditlev@uk2.net). Sitting at breakfast with him now. We'll get it handled.

albatroz
01-12-2009, 02:11 PM
Hello,
Any news? I have some customers turning me crazy with their calls
because I couldn't renew their domains during the weekend.
Please go ahead and forward your request to either myself (nickn@midphase.net) or Ditlev (ditlev@uk2.net). Sitting at breakfast with him now. We'll get it handled.

nickn
01-12-2009, 02:20 PM
Hello,
Any news? I have some customers turning me crazy with their calls
because I couldn't renew their domains during the weekend.
You will be contacted shortly by a member of the Resell.biz team.