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View Full Version : This is driving me nuts.


dbbrock1
09-14-2002, 12:01 PM
I just can't get perl desk working! I have tried everything. All the cgi file permission levels are at 755. All it does, after i log in, is go to a blank screen. Any ideas on how i can get this thing to work?

pgrote
09-14-2002, 01:28 PM
I know this is a simple thing, but one that has gotten others ... make sure you're loading the files up in ASCII except for the logos which are BINARY.

jimroe
09-14-2002, 07:37 PM
If you get a blank screen, check your domain error log and the suexec_log. You may be missing a perl module that Perldesk needs and the log can give you some hints as to which one it might be.

Also, you probably have to run the Perdesk cgi scripts outside of the cgi-bin directory, and put the images and the scripts together, as you can't load images or html from inside the cgi-bin directory.

OldOne
09-15-2002, 01:26 PM
Try giving 777 file permission. ;)

AcuNett
09-15-2002, 01:57 PM
If you have suexec don't chmod it to 777

Digital Host
09-15-2002, 04:11 PM
Hello, If you are having this problem (after your login)...
check your path /home/username/public_html/perdesk/cgi-bin
Hope it worx

MarlboroMan
09-15-2002, 09:36 PM
Hmmmm....
Make sure that whereever you place the desk is allowed to run CGI/Perl...., eg, a
ScriptAlias /cgi-bin/ /home/username/public_html/cgi-bin/perldesk
in the VirtualHost section for the domain.

interactive
09-16-2002, 12:44 AM
its probly your path but like they said check your logs...

chrisb
09-16-2002, 07:06 AM
Whats really bad is that perldesk forums are down, and the documentation that comes with perldesk is extremely inadequate. I spent 4 days trying to do what should've been a 10-minute install. My problem turned out to be cookies. I know how you feel though; it drove me nuts too.

MarlboroMan
09-16-2002, 09:37 PM
Perldesk Forums are down until John finishes his work with PerlBill and can focus on PerlDesk again.

chrisb
09-17-2002, 12:44 AM
That makes no sense. Why take the forums down. People could still answers each other's questions.