Web Hosting Talk







View Full Version : Unbelievable Christmas offer with 20% off with all Dedicated Support options


ThinkSupport
12-15-2008, 10:19 PM
Unbelievable Christmas offer with 20% off with all Dedicated Support options

Greetings,
With the upcoming holiday season, ThinkSupport is glad to announce an unbelievable discount of 20% on all Dedicated Support plans as listed in our website http://www.thinksupport.net/hosting_support.html
ThinkSupport offers the most qualified and professional Dedicated Tech Support with our available Level 3 and Level 2 dedicated techs. The level of experience that our each tech carries is unbeatable and hence promise a guaranteed support that no other outsourced firm can offer..
Few days ago our announcement came with the availability of the techs we had.. We are glad to re-announce that we have few more techs available this time....
We have the DEDICATED techs available (Level 3 those people who are desperately waiting for someone to take care of their support and have a peace of mind, can grab this opportunity.
Dedicated Techs are available in the following shifts :Shift 1) 20.30 PST - 4.30hrs PSTShift 2) 4.30hrs PST - 12.30 hrs PSTShift 3) 12.30hrs PST - 20.30hrs PST
All the techs are certified techs and we can provide you with their respective certification number for reference on request.
Our techs have a very good experience (min 2 years in case of level 2 tech and maximum 5 years in case of level3 tech) on both Linux and Windows hosting platform and all the major control panels such as whm/cpanel, Plesk, Directadmin, Helm, Hsphere, Ensim, Virtuozzo etc..
All our dedicated techs have excellent English communication skills, which make ThinkSupport as one of the most popular outsourcing companies who has already overcome the language barrier. You can chat with them live to get a brief idea about their grammatical and written communication skills. Each tech works for 8 hours a day - 6 days a week. The weekly off for the dedicated tech can be arranged as per your business off peak days.A brief description that would differentiate a Level2 tech with a Level3 tech :Level2 Caliber Dedicated Tech:
Having knowledge of Level 1 and Level 2 issues, our dedicated level2 tech is a certified tech with an experience of around 2 years in the web hosting and server management industry.
A level 2 tech is capable of working on all major control panels, with a sound knowledge of Ssh and RDP (Remote Desktop Protocol for Windows) consoles. Level2 caliber tasks include providing technical chats, fixing issues that need to login to server with ssh or Administrator privileges (for windows servers), installing third party scripts with the help of rpm, configuring remote and local backups, monitoring the servers and applying the fix for the respective problems.
Few technical examples – Controlling spamming issues, server high load issues, and minor dos attacks etc.Level3 Caliber Dedicated Tech:
With a rock solid experience of more than 4 years, our level3 dedicated tech is capable of resolving almost any technical issue that can be done by anyone on this globe REMOTELY. A fantastic track record, valid certification, and the best experience makes our level3 engineer to work with more output and support skills as compared to other companies and remote free-lancers. A ThinkSupport Level3 dedicated tech has a vast experience of working on almost all major OS's, control panels and technologies including Centos, Fedora, Redhat, FreeBSD, Gentoo, Ubuntu, Microsoft Windows 2000, Microsoft Windows 2003, Microsoft Windows 2008, Whm/Cpanel, Plesk, Hsphere, DirectAdmin, Helm, Ensim, HostingController, Webmin, ffmpeg, etc.
Having a complete knowledge of Level 1, Level 2 and Level3 issues, task managed by our dedicated level3 engineer include almost everything such as compiling different applications like third party applications, kernel installation and upgrades, controlling dos attack and spamming issues on the server, troubleshooting failed services, restoring drives and servers etc.
Few technical examples – Fixing spamming and dos issues, installing and upgrading kernel from source, grsec patches, securing server with the help of third party scripts, load management etc. In short all mom and pop issues related to server.
You can interview the tech before deciding to go live with him and later have direct access to his personal IM to stay in touch during the entire shift. The number of above techs is subject to availability and will be assigned to companies who sign up with us on first come first serve basis.
Anyone has any questions or doubts, please feel free to contact us via email at sales [@] thinksupport.net Note: Please note that the live chat options offered on our website are strictly for sales support and hence it is possible that, they may be in away mode at some part of the day.
You can reach us via email anytime at sales [@] thinksupport.net and we will get back to you within 5 hours.






__________________● ThinkSupport Solutions™ - ThinkSupport.net
● Thinking of Support Solutions ... Think About US .....!!! ● PH : (408)-9142-635 â–* AIM : ThinkingSupport â–* MSN : sales@thinksupport.net● Free Vision Helpdesk with our managed dedicated servers