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View Full Version : WHMCS and WHM instant setup issue


Mantrastic
12-15-2008, 11:17 AM
WHMCS and WHM instant setup issue

Hey guys,
So I'm trying to create an account from whmcs, off an existin package in WHM.
I added the server, with all the info etc, in the WHMCS product, in cpanel module, I chose the package I made in WHM, exactly same name, but when I try to create it, I'm getting a Module command error, cannot use the package bla bla...
I tried it many times with diff options, I have no idea...
Anyone? Thanks

saadsalman
12-15-2008, 12:28 PM
Make sure you enter the complete package name which includes your login name.
If your login is "abc" and your package name is "pack 1" then your complete package name is "abc_pack 1".
Notice the "_" between login and package name.
I hope this helps

Mantrastic
12-15-2008, 12:32 PM
Ya, that's what I did...
Thanks for posting anyway!

PogiWeb
12-15-2008, 12:36 PM
Now what does the error say exactly? Is it a curl error?





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Mantrastic
12-15-2008, 12:57 PM
My bad, I should have posted the full error.
Quote:


Sorry, unable to use Package asletic_test. Verify that the Package exists and that you have not exceeded your reseller restrictions.

PogiWeb
12-15-2008, 03:35 PM
Have you tried creating this package and user via in WebHostManager? What version of WHMCS are you running?





__________________HostPenguin - Separate Yourself ● A Christian Owned and Operated Hosting Provider!● Shared, Reseller, Virtual Private Server Hosting and Website Integrationshttp://www.HostPenguin.net - http://Integration.HostPenguin.net - Sales@HostPenguin.net

Mantrastic
12-15-2008, 03:45 PM
Wow, I'm uber dumb... I never tried actually doing it directly via WHM (Prolly because I made 2 accounts using other package so I thought its ok) :|
anyway I tried via WHM, same error there, so I prolly set something wrong in the package...
Well anyway ill try remake the package.
I feel stupid. lol.

Mantrastic
12-15-2008, 04:00 PM
Well I made some bad configs there, now it works.
Thanks guys

VehiCROS
10-31-2010, 09:55 PM
When it comes to solving problems, us newguys work harder than anyone to find answers.
Problem: Trying to get accounts created via WHMCS to synchronize with WHM.
I tried everything, read, re did, pulled my hair out.
Here is what I learned that helped the most:
1. the cron jobs are activated through cPanel, not WHMCS. The WHMCS Automation link simply provides the cron job "code".
2. When setting up a new package in WHMCS, The Module tab is the most critical. This is where the WHM package name should be entered.
3. The Package name has to be the same, I.E. hostname_packagename, not just packagename.
4. After days of thinking I either must be stupid, or I was missing some tiny little setting, I then tried a test and found the problem:
My final Solution: the package name I entered into the module tab in WHM was preceded by a space. Example " hostname_packagename" Instead of "hostname_packagename". That was it, I found the problem was I must have copied and pasted a blank space at the beginning of my package name :(.
I hope this helps someone.