I got an order from a customer who's domain name info are as follow:


Nameservers:
DNS1.NAME-SERVICES.COM
DNS2.NAME-SERVICES.COM
DNS3.NAME-SERVICES.COM
DNS4.NAME-SERVICES.COM
DNS5.NAME-SERVICES.COM

Creation date: 01/08/02 03:10:14
Expiration date: 01/08/03 03:10:14

Registrant Contact:
XXX
XXX XXX (huu_tu@yahoo.com)
XXX
FAX: XXX
xxx
xxxx, 10400
MA


Administrative Contact:
xxx
xx xx (huu_tu@yahoo.com)
xxx
FAX: xxx
xxxx
xxx, 10400
MA


Billing Contact:
XXX
XXX XXX (huu_tu@yahoo.com)
XXX
FAX: XXX
xxx
xxxx, 10400
MA


Technical Contact:
xxx
xxx xx (huu_tu@yahoo.com)
xxx
FAX: xxx
xx
xxx, 10400
MA



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as you can see..their info is very suspicious....should i trust him?
its a 14 day trial so i'll set him up with an account anyway..but i dont know what to do once we start billing him?

thanks in advance

You are more interested in whether or not to trust someone at the point they pay rather than the point where you give him services. One of the main reasons we don't give free trials, but rather give guanatees instead, is that when someone signs up with a credit card, we a better means to track them.

That's not really that uncommon. However, it may be reason to keep an eye on his activity. Especially durring this fourteen day trial thing.

Did he give you his name and address anyways. Because I would never give someone a free account without some information.

yes.
all the info he sent in with the order seems legit.

bad idea to give 14 day trial ha? maybe money back guarantee is better... but i do offer that also!..:stickout

Originally posted by Aplusmedia
yes.
all the info he sent in with the order seems legit.

bad idea to give 14 day trial ha? maybe money back guarantee is better... but i do offer that also!..:stickout

Yeah, might be a better idea to offer a 14 day money back instead.

Otherwise you may get leechers hopping around from free 14 days to free 14 days...


Ah, the life of a leech.