 | View Full Version : Question about terminated sites in WHMCS midwestmerchant 11-23-2008, 02:01 AM Question about terminated sites in WHMCS If a site gets "terminated" in WHMCS, are all backups removed off the server as well or must this be done manually? (On a dedicated server) __________________Lists of Expired DomainsCheap Web Hosting JohnJ 11-23-2008, 02:40 AM If the backups were attached to the customer's account, they should be deleted. I may be wrong, so you may want to contact WHMCS about that. __________________Dedicated Servers - sales@hivelocity.net - 1-888-869-HOST(4678) Award winning Managed Hosting - Dedicated Server Hosting Managed Dedicated Servers. Reseller Discounts. 24/7 Impressive Tech Support. bdnero 11-23-2008, 05:10 AM It is possible to show terminated in WHMCS without terminating account. Regarding Backup- It depends how hosting provider keep backup. __________________ Love is nothing but feeling. Being unhappy is also crime, because they make unhappy around all of them. duplu 11-23-2008, 10:13 AM Terminating an account in WHMCS simply sends an API call to cPanel to delete the account (if you have this setup within WHMCS). If the backups were made by the user then they will be stored within /home/user and will therefore get deleted at the point the account is deleted. If the backups are created by your own script and are stored outside of /home/user then they will not be deleted. __________________Fast UK cPanel Hosting |