Challengehost.com (http://www.challengehost.com)

650 MB Web Space
5 GB Data Transfer
99.99% Uptime Guarantee
Price Freeze Gurantee
JSP/Servlets on Unix Server
Choice of Win2k/ Unix Servers


Account Feature
Unlimited POP3 Mailboxes
Unlimited Autoresponders
Unlimited Email Addresses
Unlimited Email Forwarders
Webmail/Catch-All Email
Perl/CGI-bin/Python Support
PHP4 + Cache Enabled
mySQL Databases
MS Frontpage Extensions
Server Side Includes
Password Protected Directories
Customized Error Pages
Pre-Installed CGI Scripts
Graphical Web Site Statistics
Web-based File Manager
Archive Manager
Resource Meter
Network Troubleshooter
Server side DNS changes
Multimedia/Shockwave
Protected directories
Web based Control Panel
Daily Data Backups
Email Technical Support


http://www.challengehost.com

** NOTE: Please remember that our plans are equipped with 30-day unconditional money back guarantee. If our services did not exceed your expectations, we will refund you immediately and you can keep the domain name that you registered as our thanks for a chance at your business. No forms to fill out, no questions asked.

You can visit our web site for further assitance. There's always 24x7 live sales/technical chat available

No one can beat u!

;)

Am seriously looking for a host. Sent a few questions over 4 hours ago via their on-line support form. Simple questions - setup fees, dedicated IP address, allow multiple domains, etc. No response yet. I would hope this is not an indication of support levels, but it doesn't fill me with confidence when I don't hear back in 2 hours or so.

I may hear back that there was a service emergency that monopolized their time, if so I'll respond back with that information.

And still no answer to my simple questions.

Is there any emergency or situation that would warrant a lack of response for this length of time?

they have there live chat, did u try it?
but indeed lack of response isn't a good sign.

Per their support page, live help is unavailable.

I did not attempt it anyway, just assumed if they say it's unavailable, it probably is.

At this cost you can't provide reliable support - not over a long term, its pretty established in the markets that it's just not possible. No one has done it yet - not to say that this isn't the next best host in the world, but keep selecting carefully and its great to see people responding with reviews. Keep us updated.

and regarding the:
"Price Freeze Gurantee "

Spell checking is a feature that most reliable hosts take advantage of - after all, at least IT is free (... well... maybe not but you get the point) and reliable.

I've given up. It's been several days. What if my e-mail was down for this length of time...?

Refcom, you're 100% correct. We hope to find service at a bargain price, but realistically there are always trade-offs.