Whats the deal with their cheapo budget reseller account these days?

What do you mean? Are you having a problem with there budget reseller account?

Whats the deal with their cheapo budget reseller account these days?

It's suitable for people hosting some small websites.
Why need to pay more when you only need that much.

It's suitable for people hosting some small websites.
Why need to pay more when you only need that much.

Very well said :D

Whats the deal with their cheapo budget reseller account these days?

What are you wanting to know about them, exactly?

Whats the deal with their cheapo budget reseller account these days?

Still doing my research - to get a worthy hoster. How is resellerzoom slumdog....apologies slumdweller?

Have you tried emailing them for a customized solution to your needs?

one of my business partners are using their service and it has been terrible lately.. they are having problem with their emails for days.. there are so many emails gone missing and they have sent emails to their support team but there is no reply from them about the solution at all.. at first they kept on saying it has been fixed but obviously it is not until today then now they seem like ignore all the support email they sent to them.. so you judge whether is worth to use their service or not.. previously their service is considered okay but now I can say terrible.. this is really a nightmare to deal with them now

If you are using free emails such as @gmail.com then they may actually be responding to you... However, their IP may be blocked from free email services so the messages are not getting to you.

They didnt even respond to them via the support ticket system.., so not receiving the email is totally unacceptable.. is this company running out of business or what ? they should have a team there right ?

They didnt even respond to them via the support ticket system.., so not receiving the email is totally unacceptable.. is this company running out of business or what ? they should have a team there right ?

All thier sites are down for me, how about everyone else?Any one know what is going on?

They didnt even respond to them via the support ticket system.., so not receiving the email is totally unacceptable.. is this company running out of business or what ? they should have a team there right ?

All thier sites are down for me, how about everyone else?Any one know what is going on?

If you mean that:
http://www.resellerzoom.com &
http://www.hostingzoom.com &
http://www.modvps.com are down than they are up for me and the rest of the world:
http://www.hyperspin.com/en/quicktest.php?action=result&qtid=254151&r=9313 (and the other two are up as well)

They didnt even respond to them via the support ticket system.., so not receiving the email is totally unacceptable..

Has your friend checked in the support ticket system itself if there really is no reply to his ticket? I mean: if there are problems with the email from your friend, perhaps the response has gone missing.

hi yep thanks... Connection is spoty... There is something going on... I am having clients calling me from various networks telling me that thier sites are down... Anyone heard anything?

welll it appears to be a local ISp issues or actuall several ISP's... I can see everything through ATT.net but not through my local ISP... so all is well...

thanks!

welll it appears to be a local ISp issues or actuall several ISP's... I can see everything through ATT.net but not through my local ISP... so all is well...

thanks!

Hopefully your issues will clear up for you shortly!

i am having some of the same email problems where the email isnt there the it is and sending email etc..

i have found the sitebuilder to be really flaky. seems to be some issue with ftp. rv sitebuilder works fine all the time.

Hopefully your issues will clear up for you shortly!

And hopefully we will get updated when they do! :)

Been up and down daily since the beginning of December 2009. It looks like it is time to move on.

Been up and down daily since the beginning of December 2009. It looks like it is time to move on.

Well, it is plain and simple - if your business or your clients rely on emails or a website, then avoid ResellerZoom as a plague. RZ will destroy you.
If you still with them - RUN!

from my experience
resellzoom = slow speed, slow support ( or bad support ) and not flexible AT ALL.

using their windows resell plan

I agree. I lost revenue when I was with Resellerzoom due to long server downtimes, unprofessional support, bad email services etc... so I cannot recommend them.

I agree. I lost revenue when I was with Resellerzoom due to long server downtimes, unprofessional support, bad email services etc... so I cannot recommend them.


I think that they just rely on a clever marketing (e.g. promising a lot of features). As for technical expertise - it is very low. Also it would appear that they don't care about their customers, since they allow prolonged down times extended on and off for a month or longer (for hours a day).

avoid this company. frequent downtime, no help. I am with them and server was down all day. All emails (and with it revenue) lost!!!! I am looking for a new host as I type this. This is actually the reason why I am no the forum today.

Support is awful with RZ. I'm also here looking for a new host.

I've had a budget reseller account with them for 5 years now (for testing scripts etc) and have always found the support good.

Sometimes it's just the luck of the draw I suppose.

owm

I've had a budget reseller account with them for 5 years now (for testing scripts etc) and have always found the support good.

Sometimes it's just the luck of the draw I suppose.

owm

I used them a while back and thought they where great with uptime untill the new company took over then there support got better and there uptime got worse... A trade off :)

I had spent some time with them. The budget account was pretty bad - a week of downtime caused a major crisis for my clients. Then RZ said: "switch to FailOver it is more expensive, but way better." Well, it turned out even worse: 6 weeks of downtime for approximately half a day every day.

I could not even take a smapshot of the account to move it somewhere else. My clients lost business due to problems with emails and websites... I lost credibility and clients.

The strange thing is that RZ seems not to give a damm about the problems their clients are facing... really weird company.