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View Full Version : returned mail error 552


sollie
09-06-2002, 04:48 AM
I own a Cobalt Raq4r.

If somebody is sending a mail bigger than 5 Mb he get's the following message:

Sitewide message size limit exceeded (5120000) servererror 552 (0x800ccc6d)

I changed Maximum Message Size (MB) (E-mail parameters, server management) to 20 but this doesn't help.

Is this a known problem, please help !!!

dutchie
09-06-2002, 04:52 AM
How big is the webspace of this person?
(not sure if this has anythin to do with it)

sollie
09-06-2002, 04:56 AM
The webspace is set to 25Mb and the mailbox space is set to 20Mb

rofaga
09-06-2002, 10:38 AM
In control panel - email server you can configure email size, by default is 5 MB

Good luck

Roberto

FiberOptic
09-06-2002, 11:41 AM
Or ask your users to enable mail splitting in Outlook express..

Let them set is e.g. to 800KB.

A mail of 4 MB will then be sent in 5 parts + 1 mail which will merge them together in Outlook express...

sollie
09-06-2002, 11:55 AM
Roberto,

I changed the email size in control panel to 20Mb but this doesn't help.

blazeman
09-06-2002, 11:23 PM
I have noticed that sometimes you need to change things more than once... or even just SSh into the RaQ and manually restart things once you change them on the control panel.