‘Offshore outsourcing IT services’ for web hosting companies by SupportFacility.Com

Get your own dedicated team for your esteemed hosting company. We are providing 50% off on our ‘Dedicated staff plan’ for the first month – so you could know more about our services.

Highlights:

Dedicated staff:
24/7 dedicated team for your company.

Operating systems supported:
Unix/Linux , Microsoft windows.

Help desk support:
Unlimited ticket support
Max 30 minutes fast responses
Using your helpdesk (Kayako, Perldesk or any)

Live chat support:
Greet clients with your company name
Communicate with your clients friendly
Guide them through your website (if needed)

24/7 server monitoring:
Live server monitoring
Restart services (whenever failed)
Fix issues related to the server services

Datacenter communications:
Contact DC for server reboots (as instructed)

Quick responses:
Acknowledge your clients on tickets quickly
Gather information from clients to get issue resolved quickly

If you have any queries or need pricing contact us at info@supportfacility.com OR using the contact form here (http://supportfacility.com/hosting-support-facility-contact.php)

Thank you for your valuable time to go through this post.