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Unmetered Server 1
Debian, CentOS, FreeBSD or Fedora

EverCase ECR9130 Server
Intel 1x Core Duo T2450 CPU
2GB DDR2 RAM
1 x 160GB SATA

Remote reboot
2 IP Addresses

* Unmetered full duplex, dedicated flatfee uplink
w/100 Mbps Euro 199 Monthly

No setup fee >> Order here (http://www.leaseweb.com/en/products/dedicated-servers/packages/35/)

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Unmetered Server 2
Debian, CentOS, FreeBSD or Fedora

Dell PowerEdge R200
Intel 1x Quad Core Xeon X3210 CPU
2GB DDR2 RAM
2 x 500GB SATA

Remote reboot
2 IP Addresses

* Unmetered full duplex, dedicated flatfee uplink
w/100 Mbps Euro 269 Monthly
w/250 Mbps Euro 419 Monthly
w/500 Mbps Euro 769 Monthly
w/1Gbps Euro 1069 Monthly

No setup fee >> Order here (http://www.leaseweb.com/en/products/dedicated-servers/packages/35/)

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Unmetered Server 3
Debian, CentOS, FreeBSD or Fedora

Dell PowerEdge 1950
2x Intel Quad Core Xeon 5320LV
4GB DDR2 RAM
4 x 73GB SAS 15k

Remote reboot
2 IP Addresses

* Unmetered full duplex, dedicated flatfee uplink
w/100 Mbps Euro 389 Monthly
w/250 Mbps Euro 539 Monthly
w/500 Mbps Euro 889 Monthly
w/1Gbps Euro 1189 Monthly

No setup fee >> Order here (http://www.leaseweb.com/en/products/dedicated-servers/packages/35/)

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Express Server 1
Debian, CentOS, FreeBSD or Fedora

EverCase ECR9130 Server
AMD 1x Sempron 3100+ CPU
512MB DDR2 RAM
1 x 160GB SATA

Remote reboot
2 IP Addresses

* Dedicated BW Per TB
w/2TB Euro 29 Monthly
w/4TB Euro 69 Monthly
w/6TB Euro 109 Monthly
+ More options available

No setup fee >> Order here (http://www.leaseweb.com/en/products/dedicated-servers/packages/34)
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Express Server 2
Debian, CentOS, FreeBSD or Fedora

EverCase ECR9130 Server
Intel 1x Core 2 Duo T2450 CPU
1GB DDR2 RAM
1 x 160GB SATA

Remote reboot
2 IP Addresses

* Dedicated BW Per TB
w/2TB Euro 39 Monthly
w/4TB Euro 79 Monthly
w/6TB Euro 119 Monthly
+ More options available

No setup fee >> Order here (http://www.leaseweb.com/en/products/dedicated-servers/packages/34)

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Express Server 3
Debian, CentOS, FreeBSD or Fedora

EverCase ECR9130 Server
Intel 1x Core 2 Duo T2450 CPU
2GB DDR2 RAM
1 x 160GB SATA

Remote reboot
2 IP Addresses

* Dedicated BW Per TB
w/2TB Euro 49 Monthly
w/4TB Euro 89 Monthly
w/6TB Euro 129 Monthly
+ More options available

No setup fee >> Order here (http://www.leaseweb.com/en/products/dedicated-servers/packages/34)

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Express Server 4
Windows 2003 or 2008 Web Edition

EverCase ECR9130 Server
Intel 1x Core 2 Duo T2450 CPU
1GB DDR2 RAM
1 x 160GB SATA

Remote reboot
2 IP Addresses

* Dedicated BW Per TB
w/2TB Euro 49 Monthly
w/4TB Euro 89 Monthly
w/6TB Euro 129 Monthly
+ More options available

No setup fee >> Order here (http://www.leaseweb.com/en/products/dedicated-servers/packages/34)

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Payments:

All prices are based on a quarterly payments.

* Additional discounts apply on 6-monthly[- 10%] & 12-monthly [- 25%] payments! 1-monthly payments [+ 15%]
* Pay by Paypal or Bank wire transfer
* Prices are excluding VAT.
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Network:

Leaseweb's network has been designed for high levels of redundancy and scalability. It connects our four POP's to tier-1 carriers and 10 internet exchanges across Europe and one in the USA. Our core and edge routers are interconnected through(multiple) 10 gigabit ethernet wavelenghts or direct dark fiber connections. We have chosen the tier-1 network carriers carefully to complement each other and provide sufficient performance in case of problems. Also we are connected to "the big three" - these are the three biggest internet exchanges in the world: AMS-IX in Amsterdam, DE-CIX in Frankfurt and LINX in London. Other internet exchanges across Europe have been carefully chosen to ensure the best possible network connectivity. This results in the highest bandwidth and lowest latency. We uphold a policy of always having more than double internet capacity than is used by our customers which is currently around 100Gbit/s. Thus we have now a total external network capacity of over 220Gbit/s and our internal network capacity exceeds 1 Terabit/s. Our extended 24h/365d network monitoring allows us to proactively react and prevent the network issues before they appear. We also monitor networks of our providers to always provide our customers with the best available network path to all destinations. Test our download speeds 10MByte.bin (http://85.17.128.2/10mb.bin)or 100MByte.bin (http://85.17.128.2/100mb.bin).

Valid till: October 1, 2008.

I just ordered
Unmetered Server 2
Debian, CentOS, FreeBSD or Fedora

Dell PowerEdge R200
Intel 1x Quad Core Xeon X3210 CPU
2GB DDR2 RAM
2 x 500GB SATA

Remote reboot
2 IP Addresses

* Unmetered full duplex, dedicated flatfee uplink
w/100 Mbps Euro 269 Monthly

Paid through paypal for 1 month, and well guess what

€ 407,81

It charged me extra to pay monthly, then more as vat...
Subtotal
€ 342,70
http://www.leaseweb.com/images/spacer.gif
19% VAT
€ 65,11

I didnt know about the vat untill i finished paying through paypal, you realy need to make it more understandable for your customers and your support team is never online!

The LeaseWeb support is very good in business days!

Maybe, but if they manage over 10,000 servers cant they have a 24/7 online support team?

I didnt know about the vat untill i finished paying through paypal, you realy need to make it more understandable for your customers and your support team is never online!

Upon the order submission, it will show you the server you're ordering, the total and then it will also say "View total Including VAT" if you then click that it will display the total for you. It's not hard to check...

how are the speeds to the US in euro peak times, can this server be used or useful for pure US traffic ?

im a new customer, and im realy starting to hate this company!
its been 2 days now, my server hasnt been setup,
for the ammount of money i pay shouldnt it be setup quicker?
all i got is 2 automated emails, i feel like iv been scammed to be honest wheres my server? time is something i cant spare and this is wasting it i need the server as soon as possible!

im a new customer, and im realy starting to hate this company!
its been 2 days now, my server hasnt been setup,
for the ammount of money i pay shouldnt it be setup quicker?
all i got is 2 automated emails, i feel like iv been scammed to be honest wheres my server? time is something i cant spare and this is wasting it i need the server as soon as possible!

Which server did you go for? It clearly states the set up times. I went for an "Express" server and it was set up within 1 business day, as stated by their information section. Which type of server is yours?

Have you tried contacting them? I find sending an email to support@leaseweb.com or opening up their live chat and giving a brief outline of the problem helps.

i went for Unmetered Server 2
there live chat is never online, i dont know why i should send them an email thanks for the help.

Hi...whats the setup time for Unmetered server 1?If i pay now,when will it be online?
Also,is this dedicated unshared 100mbps port?

ordered express at 5-6.........waiting for email

i paid on the 20th, it is the 23rd now, no reply to any of my emails, not setup yet.
I hope they will not try to charge my next billing date from my payment date, because if thats the case i am losing 20$ a day!
I want my next billing date to be charge from setup date.

i paid on the 20th, it is the 23rd now, no reply to any of my emails, not setup yet.
I hope they will not try to charge my next billing date from my payment date, because if thats the case i am losing 20$ a day!
I want my next billing date to be charge from setup date.

The 20th was a weekend, and they function based upon business days. For example, if your server set up is 5 business days and you order on a thursday evening, it will take until the next week to be online.

Friday = 1 business day
Saturday = /
Sunday = /
Monday = 2 business days
Tuesday = 3 business days
Wednesday = 4 business days
thursday = 5 business days

So, you ordered an unmetered server, which means the set up time is 3 - 5 business days. This means that your server, at the latest, will be set up on friday of this week, and at the earliest tommorow.

You should have read the terms first though, it is clearly stated: here (http://www.leaseweb.com/en/products/dedicated-servers/faq).

Have you tried emailing support@leaseweb.com to request information on your server set up time? I found when I did this they responded by in a timely manner with the information I required.

Yes i have emailed support@leaseweb.com yesterday and they have not replied, will they charge me for the 5 days of setup time? because i havent used my server in that time it does not seem fair does it and each day it will cost me 20$

We noticed that there is some obscurity about our setup time and what LeaseWeb considers to be business hours/days. Let us explain:

Our Technical Support Team is available 24 hours a day, 7 days a week and 365 days a year. Other departments (Sales and Administration) can be contacted during business hours: Monday - Friday 0830am - 1730pm GMT +1. Currently our Live Sales Chat is also available during that period.

Once we have received an order and payment, the order will usually be processed within 24-48 hours. It may take slightly longer for orders placed just before or during the weekend. Orders are processed during business hours/days only.

The setup time of Express Servers is 1 business day or within 24 hours. This depends on the exact moment the order and payment is received. The setup time of non-Express Servers is currently 5-7 business days. The only exception is the Unmetered Server 1. That server can also be online in 1 business day or within 24 hours.

I recieved an email saying

Your server will be installed on the 3rd of October, this due to it
being very busy at the moment.

I ordered on the 20th, your not the only busy people here im busy too, i needed this server ages ago i would like a refund now.

I recieved an email saying

Your server will be installed on the 3rd of October, this due to it
being very busy at the moment.

I ordered on the 20th, your not the only busy people here im busy too, i needed this server ages ago i would like a refund now.

Seems very strange, are you sure they didn't tell you anything else? I guess it probably is best for you to request a refund, however, I ordered my server around the 20th, and it's been online for 5 days now... Could it be a problem with lack of hardware?