What happen to saburovo.com ? I cant reach that domain !!
or is it just me ;-) ?


Matt

Hi,

Yes, not accesable, currently

Have a nice day
:)

Anybody know's what happen ?
Got 1 servers there..

Yup down for me too.

Matt, is your own server up ? It might just affect their own server.

Originally posted by matt_01
Anybody know's what happen ?
Got 1 servers there..

I've been trying to contact their site for a couple of days with the same problem. But from my understanding they "resold" other companies dedicated servers but without the setup fee. Your server should be functioning.

They resell servers from rackshack + better support :-)

Nothing from Australia. :eek:

Originally posted by eddy2099
Yup down for me too.

Matt, is your own server up ? It might just affect their own server.

By the looks of it. There's no problems with his client servers that I know of.

Cheers

Gary

Im not talking about my main server ;-)

My server of saburovo.com is fine..

It still seems down from where I am right now. But I am able to ping it. Probably just the httpd daemon that is down.

Down from the UK :)

wow, i was looking at their site too (possible interest in obtaining new servers). it's all good... i'm still interested.. im just glad that you all are still up. :-)

Strange.. I still cannot get to the site. :( Hope there is no problem with the business itself. Could just be a DNS issue.

neither can i.. still down

Whats there phone number?, i might phone them :stickout

good idea darth.. check their site for the number

;)

LOL there sites down :D

ROTFL... hey darth, did you know the word gullible isn't in the dictionary!?

back up :-D

Originally posted by ecpHosting
ROTFL... hey darth, did you know the word gullible isn't in the dictionary!?

lol you made a fool of your self don't try to cover it up :D

site is backup.. :-)

Was there any explanation why the site went down for so long ? Doesn't seems good for business.

Originally posted by eddy2099
Was there any explanation why the site went down for so long ? Doesn't seems good for business.

email them to find out :stickout

If you ever get stuck requiring info from a site thats inaccessible
you can go to google.com and view their cache copy of the site.
This saved my skin more than once.

Gordon

www.archive.org !

Anyone found out why?

With such a long downtime, they should at least have the professionalism to post a News Flash or Announcement on their site to explain it.

It sure is better than just sweeping it under the rug and hope that in a few months time, things would blow over and everyone forget this ever happened.

Well, it seems that if they do not bother to maintain uptime for their own business website, how would it reflect on their support for their clients ? If a client's server goes down and it takes time over a week to send a response ticket to get it up, it sure is really bad.

sheesh.

Originally posted by eddy2099
Well, it seems that if they do not bother to maintain uptime for their own business website, how would it reflect on their support for their clients ?

What's wrong with their support for clients?

If you take a read through the current Saburovo threads, you'll note that no existing services are down. I know that this doesn't look good from the outside, but support is being monitored and the advice has been that something has cropped up to put Denis out of range. Obviously something serious...and I would have expected that until existing services are reportedly affected that folks (those affected or otherwise) could at least extend Saburovo the courtesy of *not* calling their professionalism to task unnecessarily. Just a thought...

Gary

Well, if you look at the other thread at
http://www.webhostingtalk.com/showthread.php?threadid=71807

From an outsider point of view, I understand that at least one new customer signed up, got nothing, no response for email over 6 days. Their main website went down and has not been revived for quite a while.

I understand that their clients are all dedicated hosting server clients and that would mean that each machine is pretty much independent from each other. The machines that the clients are on are probably pretty stable machine. I have a dedicated server on RS and I have yet requested for their assistance in terms of reboot or any hardware issues.

But what if there were problems and it is only natural to pop into their main server first to see about ways of contacting them either via email, phone or fax. If that is down for so long, what does that signal anyway ?

I mean I have seen so many horror stories of web hosters shutting down or being shut down. With no news and no indication what does that signals ?

I mean if the clients sites are being monitored, I would supposed that their own site would be monitored too. If the problem cannot be fixed on the spot and time needed to resolve the problem, at least a simple posting in WHT to detail the situation and to difuse tension, it would be better that the total silence.

I mean those who have dedicated servers or even web sites may depend their likelihood on the uptime of their servers and if things are happening at the resellers or web host end, people wants to know. I mean if it is a minor hardware glitch which requires specialized parts and would only take delivery of the components in a couple of days, people want to know. If the company is facing difficulties, people want to know. Knowledge is important here. Keeping people in the dark is not good practise.

I run a business and when my site goes down for several hours, I get numerous emails about our status. Of course, we do post a short announcement when that happens whatever the circumstances may be.

Well, I apologize if it is only me that feels this way and the others do not really care too much into it.

Originally posted by eddy2099
Well, I apologize if it is only me that feels this way

No, I'm sure it's not. I'm trusting that there are extentuating circumstances that don't warrant calling Denis' professionalism out. But, I'll leave this alone now. I hope we all hear back from him soon.

Regards

Gary

http://webhostingtalk.com/showthread.php?s=&postid=556651#post556651

Orinally posted by Editor I think they're right up against a wall on this one...and probably inundated to say the least. That doesn't excuse the matter, and it'd probably be best if they tapped into the site and pulled down the order links now though.
After reading about this company in a few spots in this forum, I decided to see if "anybody was at home" at saburovo, so I sent in a phony pre-sales questions. It didn't take long to get an answer. I've reversed the order of the communication to give an easier interpretation of the time line:
----- Original Message -----
From: Diana777
To: support@saburovo.com
Sent: Tuesday, September 10, 2002 10:08 AM [actually sent this at about 1:30 AM]
Subject: RACKSHACK 1000 DEDICATED SERVERS - pre-sales questions

Hello,
Your deals look great, but I have one general question. I've been reselling for a couple of years, and have about 60 clients. I would like to move up to dedicated, but need to know if WebHost Manager will be enough for me to manage the server, and what kind of help is available if I need it?

Toodles,
Diana777

Received: from mr (ip-2178.dialup.cl.spb.ru [212.46.203.194])
(authenticated (0 bits))
by customer29.saburovo.com (8.11.6/8.11.6) with ESMTP id g8ABjNK17708;
Tue, 10 Sep 2002 06:45:24 -0500

Hello!

Our servers is un-managed. We provide support for 24/7 reboots, hardware problems and small software maintenance.
You need a system administrator or you can install monitoring programs or services (like easymonitor.com).
================
So "somebody's" home... looks like Russia is "home" for the RackShack reseller.

[posting this in the other threads regarding this company]

and i get no responce :angry:

Get your money back

lol i want a server :stickout

Got a reply..

Saburovo.com (Vladimir Sergeev) <admin@saburovo.com>

Wheres dennis :bawling:

He doesn't get back until the 15th or so.... you aren't the only person waiting :rolleyes:

no no.. im waiting too.. I sent two (2) emails (pre-sales) and nothing back.. zero. poof. <edit>And at 2 different times (about 6 days apart)</edit>

hmmm...

No offense, but I dont know if I can rely on that kind of response window (75% response to my emails)

Originally posted by phpcoder
He doesn't get back until the 15th or so.... you aren't the only person waiting :rolleyes:

whoa whoa...... WHO gets back on the 15th ???

and how do you know???

Hello!

Our sales manager in business trip till 12 sep, 2002 or a bit later.
Please contact us later.

- Saburovo.com -


:bawling:

if denis is gone on a business trip that long..

i think its pretty lame how we have to wait that long just to buy servers, or things like that

And you don't get RS #'s, so you can't have RS do anything to your server... since its not registered in your name :(

Why doesn't he hire someone :(

Originally posted by phpcoder
And you don't get RS #'s, so you can't have RS do anything to your server... since its not registered in your name :(

helllloooooo
they are RESELLING

anyway, i don't think this is a huge concern, considering support is stil answering requests

I know they are reselling... but the point I was trying to make is that you can't do anything without that information when they are away for a few weeks.

P.S. How come they advertise 2x60GB HD's on WHT?

calm down clocker :D