vir2L
09-04-2002, 02:31 PM
I am a recent customer of you guys... and i want to make you a simple question.
In you comparison chart de 99.5% is related to the uptime... or downtime?
Am saying this because today:
- http://www.dnsreport.com/tools/dnsreport.ch?domain=hostpacket.net
- http://www.dnsreport.com/tools/dnsreport.ch?domain=thefingertips.com
:mad: :mad: :mad:
Im not paying to have 99.5% of downtime!!
yocalif
09-04-2002, 02:37 PM
I get the same as you shown in your post.
I just had emailed support@hostpacket.com
about certain features not working. Of course I haven't had a response yet.
In fact I have sent 6 emails in 2 days, and none have been responded too.
vir2L
09-04-2002, 02:41 PM
the last week i have to delay my website because of all the problem that we both know.... and it seems like i have to delay in the next fews days.
Boy! i am in a big trouble! :eek:
RyanK
09-04-2002, 02:51 PM
If you keep having these types of problems I would say it's time to switch. When you choose a host you shouldn't have to be the one worrying about it and using tools to debug ... keep us updated though on what the problem is or was.
vir2L
09-04-2002, 02:57 PM
I would like to switch with my money back!
Maybe i will. i've got more downtime than uptime in my website!
I really would like to know what's the reason for todays problem...
genaldi
09-04-2002, 03:06 PM
HP's website is down again I see also. Maybe RS pulled the plug on them again :confused:
Cimara
09-04-2002, 03:08 PM
I get the following for HostPacket.net at DNSstuff -
Time to look up hostpacket.net A record
Generated by www.DNSstuff.com
Searching for A record for hostpacket.net at d.root-servers.net: Got referral to H.GTLD-SERVERS.net. [took 56 ms]
Searching for A record for hostpacket.net at H.GTLD-SERVERS.net.: Got referral to NS5.hostpacket.net. [took 124 ms]
Searching for A record for hostpacket.net at NS5.hostpacket.net.: Timed out. Trying again.
Searching for A record for hostpacket.net at NS5.hostpacket.net.: Timed out. Trying again.
Searching for A record for hostpacket.net at NS5.hostpacket.net.: Timed out. Trying again.
Searching for A record for hostpacket.net at NS3.hostpacket.net.: Timed out. Trying again.
Searching for A record for hostpacket.net at NS1.hostpacket.net.: Timed out. Trying again.
Searching for A record for hostpacket.net at NS5.hostpacket.net.: Timed out. Trying again.
Sorry, I could not continue.
:angry: :confused:
yocalif
09-04-2002, 03:54 PM
Although I got the same dns report as originally posted.
I have no trouble accessing www.hostpacket.net or my site.
-------------------- Honest is the best policy --------------------------
I will stop posting negative comments when Kevin sends each Hostpacket customer a personal apology, for reprehensible downtime, and acknowledge that his policies regarding 30 day money back guarantee, 99,9% Uptime guarantee, daily backups, were misleading and gave the wrong impression to customers who were relying on these policies. In addition Kevin will need to change his TOS to clearly explain what each of these policies actually mean. Until this happens I will re-new the Hostpacket complaints from his current and past customers.
vir2L
09-04-2002, 03:57 PM
Weird... i cant. Neither hostpacket or my site. :\
vir2L
09-04-2002, 03:59 PM
by the way... can you access their forum?
imitech
09-04-2002, 03:59 PM
hmm I can’t seem to connect to the Hostpacket site :)
