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View Full Version : WebServerMasters Support Services


jseymour
09-06-2008, 10:14 AM
At WebserverMasters, we want to be your partner

As a webhost or webmaster you know the importance of keeping your servers configured correctly and up to date. At times this can take away from your real goals and site development. WebServerMasters is here to partner with you to take over some of the more mundane tasks, while at the same time giving you peace of mind that your site or server is maintained in a secure fashion.

We offer several very affordable subscription plans tailored to the amount of support that you feel is needed. Each plan includes an hour of free support that should be more than enough to evaluate and update the system on an ongoing basis. WebServerMasters constantly monitors security sites for the most up to date information on attack methods. On any server critical bugs, we will contact you personally to discuss the course of action, and make sure it does not impact your business in a negative way.
Our Subscription packages include the following:

Full access to the site.
Full access to our advanced ticket system
Top two tiers include discounts on hourly rates (for extra services)
Priority in the forums
Server Support tier includes normal server updates (under your guidelines)
CMS Support tier includes CMS system updates (under your guidelines)
A server hardening review.
A firewall review.
Monitoring service available at an extra charge.
Optional offsite backup service (with one time software license fee)
Top two tiers include optional default of 5 gigs offsite backup space (can be upgraded at $2 per gig per month)
Basic Support Tier includes optional 2 gigs of space for offsite backups
Live Help Chat accessPlease see our Services & Prices (http://webservermasters.com/product) for details.
The Backup Service Includes:

Licensed software to use on any of your computers (multiple computers allowed)
Web interface to manage your backups
Works on Linux, Mac, Windows, FreeBSD and Novell operating systems Monitoring Service Includes:

14 Day Free Trial Available
Alerts sent directly to email or SMS.
Monitor servers in multiple locations to reduce false positives
Web interface to manage your service.
Ability to set scheduled downtime.
Monitors web pages as well as services.See monitor.webservermasters.com (http://monitor.webservermasters.com/en/) for more info and to sign up.