Dear All;

I would to explain the problem with web hosting services, they promise you the best service and after you become a customer, they treat you badly and harm your business, like the hosting service provider that is called 'hosty . net', this company promised me to give the best service, and I believed them, but my website is offline since more than two months, because of technical issues they have done in their servers, they don’t reply to support tickets or live chat nor messenger or emails, I sent them tons of it, but no response, now they blocked my other websites, and my business is seriously harmed badly!, the problem is they cheat you by telling you: ‘we are good company well established and we deliver what we promise, google master reseller and we will appear no.1 in the first page!’ Which is true, but then they treat you like ****!, any one has an idea how to deal with them or even how to sue them!? And get my rights back!

Wow...
You stuck around for 2 months of your website being offline?

i was thinking about them when i first started hosting business but i am paying 2 times more than their price and service and costumer service was 100 times nicer. i did sent them a email asking them about their deals. they told me to refer to their website and gave me link to their main website. thats when i kind of guessed not good support.

well oliviakitty, what I can do!, I was trying to solve the issue by trying to back up talking to thier poor customer services, but nothing!

satishagaire, well done you escaped from them!,

by the way gurus, why such a bad website can be number one in google! when you serach in google! and they get page rank of 4! this can fool people pretty much!

none will believe you , you waited for 2 months to get your site up lol

What kind of site you are hosting with them? Your site was down for two months and still you have been waiting instead of quitting them. BTW did you get any reason why your other sites got blocked. Have you violated any of their terms and conditions. Do you have back ups of your sites.

I'm sorry to hear of your experience - I recommend you do your best to get the back ups and move on from them.

Also, you get what you pay for in this industry. Take it as a lesson learned.

In an honnest opinion anybody who offers "Master Resellers" are conn artists, The application used WHMReseller is a VERY Insecure peice of software with god knows how many security flaws.

If your site was down for 2 months, I certainly hope you didnt pay for that time.


You sir, are a loyal customer. I wish there were more like you vs customers who scream refund when their site hickups due to their own fault by installing crappy php scripts.

2 months is disgusting for a website to be offline, you know they could at least recommend you to go to another host with them paying the fees!

hi,

client doesn't know how to change his dns settings. end of story.
oh yea....and did you open a ticket at the new ticket location?

:eek:

hosty.net

Iv also heard hosty's customer service is bad.

newb in attempt to get posts up. enough said.

hi,

client doesn't know how to change his dns settings. end of story.
oh yea....and did you open a ticket at the new ticket location?

:eek:

hosty.net

Are you defending a hosting company or chatting with a friend?


newb in attempt to get posts up. enough said.

Not a very clever comeback considering your status is also: newbie

well, Guys what else I can do I paid money for them, my site is VB forum, and the problem happened when hosty update the the database from php4 to 5 without a notice the database stooped working at my site, the tech people start working and talking to the company with very bad no friendly response, we send lots of tickets, emails and even calls and the answer machine always come up with no repsonse!
common hosty what are you talking about! please don't try to make it as and end user fault! we have discussed it several times, and you don't respond!! thanks god you finally showed up here!! I thought something happen to you so that you don't reply to any communication!

by the way guys, my website came back finally and the others as well but still some on and off on the service because Mr.Hosty is hosting my site at 3 servers and I don't know which one to use if I use the name servers that he gave it to me it won't work if I change it it works!, and this is by our own efforts the hosting company still don't responding to our communication.

hi,

oh yea. in addition. client also has a hacked vb license.....which is a violation of the TOS.

end of thread....i think

hosty.net

well, what you have just said is very childish!! ok, because we have agreed on the term of our usage since the time we bought the hosting at ur site!, so don't try to make an execuses for ur bad service, but listen time didn't go, I'm still ur customer, please change the way you behave and support customers as you should, and me my self will post here, that you are the best value for money reseller hosting ever OK!

hi,

are you denying that you are using a nulled version of the software? do we really need to prove that you are using the nulled version or should this conversation just end here.

hosty management

hi,

are you denying that you are using a nulled version of the software? do we really need to prove that you are using the nulled version or should this conversation just end here.

why is me defending our business childish. you are stealing from vb. is it childish for us to call you out on stealing from vb or do you feel childish for doing it.

you can say that we agreed on it all you want. i personally replied back to your ticket saying that our TOS and FAQ say we don't allow nulled scripts and we clean all sites once a month that voilate our TOS.

your site doesn't work after the upgrade of mysql. we are sorry for that.
unfortently i hate to be the bearer of bad news but here goes:
however your site broke isn't really our concern. what is our concern is that we have no simpathy what so ever for you, your site or your clients well being if you are running a hacked/nulled/stolen script. it is unfortunate that YOU have decided to go down this route because other than that our mistake would be completely our responsibility and more than obliged to assist you in correcting problems that we created.

in fact, despite you actually telling us (which we have stored in the ticket history with a link for everyone to see), the only sites that were affected by the upgrade were nulled vb scripts.

it is a shame that you have attempted to steal from others. it certianly looks like you got what you deserved for doing this.....dud-int...with an extra D...

hosty management

well, it seems u realy want to play it childish!!

common man stop these stupid execuses, when I came to you I told you very striaght forward that my clients will use such scripts, and you said yes don't try to lie ok! thats why I hosted at ur company because in my area it is very common to do that!!, and you agreed and we hosted so don't try now to shout iut loud this issue, trying to cover your bad service!! tell me why every thing were running for more than 4-5 months an it was the same script 'pirated'! where is your morals by that time man, now you became to be very caring about Vb script hacked common cut this cheap talk and try to improve ur selly service!

this is very childish and easy for every one to know your porpuse from this dicussion to cover ur mistakes and bad service!

could any professional webhosting company in the world change the data base version without notifying its client! common are you kidding,

Just admit it, say we are sorry and thats it!!!

hi,

we are not sorry one bit. we never said once that you can run a nulled script. prove that we ever did. you must be out of your mind to think that we did. you asked us if you can run vb. you never said it was nulled.

you have basically said that yes you did run the nulled script. take a look at digital point. we have ademantly defended ourselves saying that we don't sell nulled whmcs. we have a faq that says you can't run a nulled script.

here is our faq on what you can't do:
http://www.hosty.net/whmcs/knowledgebase.php?action=displaycat&catid=23

here is the faq on nulled scripts:
http://www.hosty.net/whmcs/knowledgebase.php?action=displayarticle&catid=11&id=92

as you can see it has been hit 200+ times so we didn't just post this faq in response to your complaints

i urge you to prove that we said you can host a nulled script and in response i will post the ticket response showing that we don't allow this and as soon as it happened we told you that you can't do this. furthermore, maybe your site didn't get found. that doesn't make it any more against our terms. it isn't the easiest thing to police every single client every single moment you are hosting with us. you got shut off the second that we found it. just so happens it was found because it was the only problem occurring because of a mysql upgrade.

for that we are 100% not sorry. quit crying, pony up for the script, and quit attempting to damage our name in the sissy fit complaint frenzy you are having.

hosty.net

here is the faq on nulled scripts:
http://www.hosty.net/whmcs/knowledgebase.php?action=displayarticle&catid=11&id=92

as you can see it has been hit 200+ times so we didn't just post this faq in response to your complaints


You can change the number of hits in WHMCS, that means nothing.




for that we are 100% not sorry. quit crying, pony up for the script, and quit attempting to damage our name in the sissy fit complaint frenzy you are having.

hosty.netFrom your childish and unprofessional replies, you doing a good job at that yourself.

hi,

k. we manually changed the hit count along with every other hit count right in the same location...right.

i think that this thread can be closed. am i right?

hosty.net

hey, Hosty.net what are you doing here?

I came here to find a solution for a problem, so why did u came here? if u r trying to defend ur selfe, as any one can see here, things are worse after your replys!, so tell me are you going to improve ur service, and reply to customer tickets and problems!?
if yes let's see and this thread that is bothering you and now being no.1 in google when mentioning ur name, will be closed ok!

don't try to distract this threade from its purpose ok,

Just improve ur service and deliver what u promised full stop!

hi,

for real. we don't normally ever post on forums...let alone this one. as you can see from our response times to YOUR post on THIS forum we actively help and maintain all clients worth helping.

this thread is not bothering us. in fact we think it is rather funny. would anyone else like to chime in here and express their laughter?

our service is just fine. post ONE thread that shows we don't cater to our clients that have a legitamate problem(by that we mean...NOT stolen)

you...in all of your infinite wisdom and finger point have still yet to provide any concrete or non concrete evidence to back up your claims.....um...after how many, again laughable, exchanges has this been?

oh yea, and to comment on us being number 1 in google. your right. we are. we always will be. we get enough business we completely do not need yours.....HAVE A NICE DAY ...sir.

hosty.net

hosty.net

They seem like liers to me.

hi,

k. we manually changed the hit count along with every other hit count right in the same location...right.

i think that this thread can be closed. am i right?

hosty.net


How old are you? Your replies seem like they're written by a 12 year old.

You never once addressed the main issue (IMO) here..Your support.

Why would you leave tickets unanswered for two months? No matter what the reason be, did you ever contact the client in question in regards to this illegal piece of software, more specifically after you suspended him. :confused:

How old are you? Your replies seem like they're written by a 12 year old.

You never once addressed the main issue (IMO) here..Your support.

Why would you leave tickets unanswered for two months? No matter what the reason be, did you ever contact the client in question in regards to this illegal piece of software, more specifically after you suspended him. :confused:

Yeah I agree hahaha!

hi,

we did provided the client with the TOS and told him that his is on his own to fix his problems. additionally we told him that his account would be suspended. after this we provided him some time to gather his things and leave.

we have not address unanswered tickets? we have absolutely answered all tickets. we have just not answered the tickets from someone who has broken the TOS. he can login and view this support ticket correspondence at any time and see that we told him..."sorry, we can't help you with your hacked license database problems". at this point we are done wasting, as a legally formed and profitable business, our time, money and effort to support him.

you...as a business...question, would you support someone that say spam mailed the crap out of your server if he had a problem and started complaining. no you say? why does a nulled license against our TOS make it any different than a spammer trying to reclaim his site?

it doesn't...for real. can't this thread be closed on the account of sheer stupidity?

hosty.net

Why do you type like a 5 year old?

why dont we end this thread, its not productive - fun to read but not productive!!!

hosty doesn't want to support a guy with stolen scripts,
if his support lacked - that's to bad and customers will leave.

james Eagele - do not continue arguing - find a new host
lots here to choose from - go to the web hosting offers
if the host is bad, don't wait 2 months cancel or leave!!

hi,

we did provided the client with the TOS and told him that his is on his own to fix his problems. additionally we told him that his account would be suspended. after this we provided him some time to gather his things and leave.

hosty.net

hey this is the biggest lie I have ever heard, prove it man, that you send me an email or a notification for the script is stolen!?

and yeah we are not being productive so far, I will be very glad to leave this hosting but what about my money!? I have been there for less than 6 months or even 5 but I paid for a year so what about my money!

James eagles,
Thank you for starting this thread.

No one in their right mind will/should go near Hosty.net after reading this thread.

Even more moving than your story,
Were the awful posts by the Hosty representative.
In his/her attempts to refute your allegations,
The lack of professionalism, and honesty, in the company was revealed.

I hope you're able to find a much more reliable, and professional, host in the future.

:)

Hosty.net, regardless if the customer is wrong or right, businesses need to provide a professional manner.

However, you come here and post that you will not even offer an apology to your customer.

Furthermore, when someone purchases something from a company, they desire services so high it's as if you were treating them as a king. But... you do none of that.

Can hosty.net prove that the client used a nulled script ? I do not see where he said he did so, and even if he did, your "professional" answers will bring your "company", ran by kids, the doom. I've seen it so many times, yet you never learn.

OP, do a PP dispute, or what ever you paid with, it seems the only valid option you got left, as hosty.net seems to be ignorant and does not want to help at all.

For me, hosty.net seems like the companies I'd never trust anything with.

Hey hosty for god sake what are you doing, why every website, is moving to ur website!!!

what a hell r u doing!?

al what we want is a full back up for our website, so what are you doing !?

hi,

the client said he ran the nulled version right in this thread. he openly admitted it by saying we told him that he could do it. did no one else pick up on this? i have investigated this. it is obvious that the client is running the nulled version.

if you can't understand our level of aggrevation over this balogna...open a hosting company.

we get enough business that we need not w h 0 r e ourselves out to this forum or any other forum.

thread closed. at least there will be no more responses from us. we are done humoring the belly up ventures of a bozo nightmare that this thread has become since its intial post. grow up.

hosty management

James eagles,
Thank you for starting this thread.

No one in their right mind will/should go near Hosty.net after reading this thread.

Even more moving than your story,
Were the awful posts by the Hosty representative.
In his/her attempts to refute your allegations,
The lack of professionalism, and honesty, in the company was revealed.

I hope you're able to find a much more reliable, and professional, host in the future.

:)

thank you very much for bringing this to light. as you have said.....perfectly....on the NOSE....

i hope to god we don't get clients that think they can do whatever they want on our servers. again... please. if you are a j@ck@ss and think you can do whatever you want dispite the TOS. HOST WITH SOMEONE ELSE. we do not want your business. we don't want to support your scumbaggy ventures. please don't waste our time, don't waste your time. go hang out with all of the scumbaggy web hosting companies.....PLEASE.

Hosty.net, regardless if the customer is wrong or right, businesses need to provide a professional manner.

However, you come here and post that you will not even offer an apology to your customer.

Furthermore, when someone purchases something from a company, they desire services so high it's as if you were treating them as a king. But... you do none of that.

hi,

ok. lets take your theory and apply it to a scenario. a client rents server space from you. then uses your server to spam people, causing you to lose money because clients leave due to your ip being blacklisted in the spam databases or spreads viruses and jacks your box. maybe even puts up a hacked page or anything you could possibly image that you...and maybe others consider abuse.

you, by what you have stated, expect us to remain nice, calm and curtious to even the dirtiest scum baggy and mal-intented people simply because they are a paying client? that is how most server destruction and client loss happens....from paying people that think they can do whatever they want.

what is your company name? let us host from you and show you exactly how this happens. we'll come in, run through the motions and see how much time/money/effort you waste supporting something you don't want to support. we can bog down your entire support staff and DOS every one of your clients away from you in 72 hours.

be real. we, like every legitamate hosting company, have zero simpathy for clients that break the TOS. do you want us to say that with a smile? will that make you feel better inside? if so then here you go: :) get off our servers :)
that is precisely why they TOSs are there, so people will read them and follow them.

the problem really lies with the market. forum go-ers think that hosting businesses are not real businesses, you can do whatever you want, negotiate whatever product you want at whatever price you want. if you can't get it you do whatever you want anyway and if you get caught TAKE a refund back despite the refund policies, you post bull sh1t comments and get others to chime in who have absolutely no clue what is going with the business and client yet they/you feel obligated to help some scumbag out because they/you too feel they have been screwed by a hosting company.

hosty management

the problem really lies with the market. forum go-ers think that hosting businesses are not real businesses, you can do whatever you want, negotiate whatever product you want at whatever price you want. if you can't get it you do whatever you want anyway and if you get caught TAKE a refund back despite the refund policies, you post bull sh1t comments and get others to chime in who have absolutely no clue what is going with the business and client yet they/you feel obligated to help some scumbag out because they/you too feel they have been screwed by a hosting company.

hosty management

Actually, from the looks of your typing, your hosting business is not a real business. You type like like a 10 year old running a "hosting business" out of your basement on an "unlimited reseller" from ebay.

I don't even think that a 13 yr old would type as horrible as you do, but who knows!

Enjoy running your "business", and please if and when you go under, at least tell your clients, before just running away with their data and money.

Hosty dot net as every one here has figured out, you are a big lier, and stupid person who thinks he can harm other people business and run away with it, you are blocking my website now, and you don't reply my tickets, any way I need my money back and I'm moving, by the way the harm which have been done through this thread to ur business outcoms what you have done to my website, no one in the world would like to host in a stupid childish compay like yours, and tha nks god it is no.1 in google when you search hosty, so good luck with new customer, you big lier!!

About My Problem

I bought Master Reseller Plans from them about 1 month ago but now My account has been suspended with out any notice or reason,

I have contacted them more than 20 times, post ticket, email them even i find out there number from WhoIs database and called them and there number was wrong a lady pick up the phone and she said i don't have email address how could i have website i was shocked then i contact 2checkout and they said we can't help you at this time because your refund police have been ended, i am stilling trying to know what is the reason but they don't even reply any of my email, you know in 1 month my data shifted many times from one server to other server,
i even didn't break there violation of TOS

i just want to share it with everyone. please don't knot host at hosty.net they are fruats they are cheaters

I investigated about them and i find out these cheaters guys are from India and they tell us we are from usa and they put wrong address, wrong telephone number and wrong name

and please let me know if there is a way to case on them.
or take my money back from them

Please guys tell everyone about this topic
because they hurt many people like me

Thanks
I am sorry about my bad english

BYE

I sure hope he does not answer his tickets like this. I can only feel sorry for his clients.

Also, James, whether hosty have treat you bad or not, nulled scripts are still wrong and highly illegal.

yes of course i did, i post more than 20 tickets and emails but they didn't response to any of them and i didn't had their numbers but i find out my self via Whois database,
i call them at this no: 19082684457 first a lady pick up the phone and said sorry i don't website and we don't have net at all.
then i call them again later the morning then a guy pick up and said listen man we don't have any website.. plz don't call us agian. i shock and i email them agian but still they didn't response to any of my email..

about the break their TOS

i have simple site
and it haves only text and image.

believe me they are frauds they put wrong information on there registration since they are indian and they says we are from usa look

Quinn, Kevin response@hosty.net
hosty.net
22 iron horse dr
ringoes, New Jersey 08551
United States
9082684457

or you can check your self at whois database

please give me away to get my money back or case on them

thank you

if you think the contact info is in-correct, you can report false whois at their registrar website.

I think the childish provider certainly needs tutorials on how to talk to a customer no matter he's good or bad web-owner.

Also their phone number seems to be from City: Clinton State: NJ

yeah see even the childish provider,

for sure i will do that... u know i will do anything to down this website.. it dosn't matter how much i have to spend but i will do anything

i am trying to find a way to find these guys

anyways knows these guys or give me there real number or passport number i will give 1000 USD to him

please me

thnkx

I will give you the contact information for 1,000 usd

give me mfs

I will give you the contact information for 1,000 usd

Lol...you really are 12 ;)

Wow. This is probably the worst responses that I've ever seen from a supposed webhosting company. At least you can be certain that anyone who searches for a review and sees this will stay away.

Sorry if i did bump an old thread......
but thank God i was looking for hosty.net reviews and reached here i thought they are good :)......

Honty.net management made this very easy for me :)

hi,

jesus. we have not sold hosting in a while....not only that...everything you have heard is inaccurate. the fact is that you can't please everyone. out of the thousands of website we hosted there are bound to be a few that are never content with everything.

half of the people that posted stuff that comes up in google wanted support responses within the hour or wanted refunds for 5 months of hosting after closing down their website because it never made any money. read what you want. say what you want but our response is we knew what we are doing.

we were an industry leader and now make hosting automation software because we don't want to put up with people that are looking for hosting and have no knowledge what-so-ever about hosting....simliar to you.

the hosting industry is filled with fly by nighters and resellers that don't know how to support their clients. unfortunetly for us some bad reviews have leaked from people like this but there isn't crap me, you or anyone else can do about this in the reseller hosting industry.

check out this response time on an outdated thread. we have always been on top of everything and always will be. to close this out you probably shouldn't have posted to an old thread to mention the worthless comments you made.

kevin

as a post script that comment is a joke....we are a legally formed company residing in nj with an llc in the state of delaware and our contact information is in the public whois records which is why i personally made that joke. our number is listed on the front page of our website, in advertisements and in hosting forums all over the web. it is humorous to think no one can get a hold of us. the number on record is my personaly cell phone which i answer. give it a ring for fun and find out.

well i read this 4 pages thread thoroughly and i didn't see even a single post of yours or any of your representative who was talking like a pro.....

now again you are saying about me that i have no knowledge of hosting....
ok you might be right and there may b possibility that i don't have the knowledge as mush as you do but i do have sense to select a company that ll profit me in future....

ok lets suppose all ppl above are lying and you are the only person saying truth so listening your comments about me in the very first post at a neutral place do you hope ll come to you for hosting?

oh man you claim to be leaders just behave like if you are one do pretend to be one....

hi,
the fact is that you can't please everyone. out of the thousands of website we hosted there are bound to be a few that are never content with everything.


if you have already accepted that you cant please all your costumer it means you did never tried for it coz you know you cant.....
you think thats good approach?is it like a professional?
and look what that unpleasing of a costumer has done now to .....

and also it make me think that i might also be the one who unfortunately become unsatisfied with you service than what?

hi,

lord knows we have done everything humanly possible to please everyone. if you think that means that it is possible the only word that comes to mind is niave.

if it quacks like a pig and walks like a fish then the quack and walk is from an unsatisfied customer...it must be true. good thing you pick your sources from one spot. we have a pr4 site that gets dozens of requests a day for hosting which we are willingly turning away.

the fact is that half of those people complaining have come back to us for hosting after we shut down shop because they know after dealing with everyone else that we know what we are doing. if you want a list...confidentially we can prove it.


as i said we have no desire to sell hosting.....

you couldn't even buy hosting from us if you wanted to. period end of story. again....try it and find out.

then what....nothing. nothing is the answer. you will be no differnt than the other unsatiable people. behave? you read a post and then opened an outdated thread to post a comment which you know noting about.

3 posts says enough. please close this thread.

kevin

hi,

as i said we have no desire to sell hosting.....

you couldn't even buy hosting from us if you wanted to.
3 posts says enough. please close this thread.


you are so friendly :P
Infact I am dying to be your proud costumer :)

why have you kept asked mods to close this thread its almost 10th time you are saying that.
and the way you are saying you ll keep saying for ever and it ll remain opened forever.

prove here that you are at right all the above poster are mad and liars Mods will close the thread i think :)

best of luck with your business and this thread :)

hi,

seriously man....your not very intelligent. our servers were never down for two months...ever. check out any uptime report. the facts don't lie. if we were selling hosting i might feel the need to prove it to you. you should learn more then revisit this thread with your knowledge and do your research rather than rely on peoples unsubstantiated opinions.

the intial client had a local dns problem from another country or a local machine problem blocking him from seeing that our servers and his website was up.

he is claiming our mysql data base was updated from php4 to php5....LOL. be real. how can you read anything he posted and take it seriously? call the number now and you will see someone answers or calls you back.

check the uptime stats on the website. the server hasn't even been rebooted in 156 days. http://www.vistainter.com/reviews/H/hosty.net/ shows 99.82 percent uptime.

we write the software you will be using when you buy your shared hosting account.

what it boils down to is....i don't need to put on a happy face for you. we always have and always will. it is what it is. we are here and we support what needs to be supported. this conversation is useless because you will never be allowed to buy any of our products.

go play with deasoft or jump through the shared reseller hosting circuit.

kevin

Why dont you guy's stop all this drama and move on if host.net was a bad host well they join other's but let's move on and find a good host which suit's your need's im sorry hosty.net did not make you happy but im sure there's thing's that have not made me happy but you just move onto the next wasp :) do you get it? I think a moderator should close this thread all it came down to was drama about someone trying to find info on someone etc... willing to pay.... all these kid games its pretty sad.

but you are intelligent..... very intelligent infact lol
you know very well how to talk to your clients and also also to the one who want to be your client..... :P
if this is intelligence than i dont wanna be intelligent :P

@ semoweb

yeh i think it was my mistake i shouldn't have started this again...

but somebody was ready already there to prove his efficiency :)

just to give you my two cents worth...

that james person and the pamir person sound like the same person to me. even there writing styles look and read the same.

I think im proberly the only one thats going to stick up for hosty after reading all this.

I think hosty has a valid point about customers that abuse the TOS / AUP / FAQ / <INSERT YOUR THREE LETTER WORD HERE>....

I beleive he did the right thing suspending the customer, and im sure he did give them notice. if he didnt then fair enough he should have done but im sure they did, any company would?

in a nutshell hosty should have just posted the once depsite what the client and other clients were posting.

should have just been one post with:

records of what was said.

proof.

and thats it.

instead of all the bickering.

still lesson learned on both side of the fence I think.

- what can the client do about the yearly money. not alot you can do to be honest, I would say file a chargeback however hosty could take you to a small claims court and prove you were using his services illegally which then you wont have a leg to stand on.

so its up to the client really, either leave and learn or fight and loose.

in regards to backups, if they have written in there TOS that they are not responsible for keeping backups then theres not much you can do however seeing as you hosted an illegal copy of VB I dout your have a leg to stand on there either.

F.A.O

I wont be adding further comments to this thread.

and hosty is right i beleive it should now be locked. its just going around in circles.

hi,

thank you GOD. someone with some brains in their skull.

kevin

Okay..Even if the client violated the TOS, that is no excuse for how unprofessional and rude hosty has behaved in this thread...You really need some people skills :eek:. I would have a lot more respect for you if you had come in here and explained yourself to your client and the rest of us in a more professional way. Instead, I got the impression that you're a raged 10 year old with poor grammar trying to run a hosting business, regardless if you are or not.

All I have to say is WOW
#1 If your hosting hacked stuff DONT POST about it in a public forum
#2 If you are a hosting provider don't display childish rants on a public forum.

I think all Hosty dot net did was pretty much END any opportunity they would ever have at keeping a decent reputation, because all of the google hits this is generating They are surely going to be hard to FIX!

Hosty, I recommend you include in your TOS that you dont post on public forums so at least when someone brings it up you can deny it!! LOL

hi,

whatever. im done with this idiotic waste of time.

people skills? i have a lot of people skills. you never got PO-ed at a client? how about this. i will post bad reviews about you on other websites such as here or on digital point and see what your rebuttal reaction is and how quickly you lose it trying to fight something that is not true. what is your domain? moonsoftsystems, hostleet? any one else care to show how to handle it a different way?

a client is supposed to act the same way a merchant is. its a give and take relationship. the client gets back the same respect level he has given. its not much different than a friendship. if your friend gives you crap....you don't give it back when its warranted. be real.

exactly the reason we got out of hosting. there a bunch of cry baby know nothings fly by nighters that attempt to ruin a business over the fact that they know nothing and then ask for all of their money back at the end of it all.

i will open up one on some other forums about your business to observe how you will handle these situations since you feel that i can learn from your professionalism.

im done replying to this thread.

thanks,
kevin

I know I said I wasnt going to post on this topic again, but sum1 has to stand up for hosty on here.

If im totally honest I wouldnt be put off by it if I was a customer or wanted to be a customer....

id still do the normal checks:

e.g. send them an email see how long they take to reply.

ping test etc.

youve got to remember here that these problems goes deeper then what you read on here.

for example...

yes the original poster said summit about sending x amount of tickets with no response... to be honest are you going to reply to 20 tickets with the same thing? the thread start proberly sent them all within minutes of each other too.

however for the shear hell of bringing up things that were already mentioned early on im just gunna say this...

hosty problem has alot more respectful clients and im sure him and his staff are already making profit so 9/10 im sure most of his clients are going to be word of mouth not a simple google search for somthing random like 'hosty'.

hope your spirits are not dampend by what has been said hosty and I always like to test peoples services for my self then beleive what I read on a public forum anyway.

lesson leaned people, move on. this thread is getting boring now reading them same thing over and over. can a WHT MOD please read this thread your see it just goes around and around in circles with near enough the same comments.

This thread is closed for cleaning.