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View Full Version : Keeping track of customers, software needed!


floridaideal
09-03-2002, 06:24 PM
Hi all

Can someone please help me with something.

I run a small company and within the company is 4 small businesses one if them is webhosting.

For each of these small businesses I need a way of keeping track of users information i.e., email, type of service, name, date of service start, end date, address.

I really need some software where I can just type in the details each time someone joins up to one of my services.

I would rather not use Excel or Access but is there a user friendly bit of kit that I can customise for my businesses out there, I am not talking an accounts packages unless there is a good one that does it all but just something for quick easy reference.

Thank you all for your help

AdminWHF
09-03-2002, 07:14 PM
I worked in a company that made software like this try http://www.wisetrack.com

tell them David from Ireland told you about it :)

floridaideal
09-03-2002, 08:31 PM
Thanks very David

I just had a look on the site and it looks just like I want only trouble is the price, when I went to download it and filled in the form it was talking about the thousand marks, any idea what the price is for WiseTrack SBE?

Thank you , and any other suggestions would be greatful.

AdminWHF
09-03-2002, 10:13 PM
i'll find out ,, I keep in contact with my old boss all the time,

AdminWHF
09-04-2002, 05:30 PM
i found out and i dont hink you will like it ,, 995 USD

floridaideal
09-04-2002, 05:44 PM
Ouch, don't think the software is worth that much to a small bussiness I was hoping for about $200.

Oh well, might have to go for the access database way, thanks very much for your help.

shaunewing
09-04-2002, 05:46 PM
It really depends on what you need to store as to what you need in software.

If you want something that just stores their contact details along with what service they have - something as simple as an address book with a text field could suffice.

Then on the other end of the spectrum you've got full blown CRM software which can cost thousands.

Take a look at your local newsagent - at least one magazine usually features (sometimes full-version) low-end CRM software on their cover CD each month. Either that, or take a look at your local computer retailer - my local Harvey Norman has CRM software starting at about AU$200 (~US$108).

--Shaun