I know I'll get blasted by certain individuals for starting a new forum topic on this, but it's just TOO IMPORTANT an issue to be ignored or overlooked.

This is an attempt at outright fraud by Kevin from Hostpacket.

The motive is no doubt a vain attempt to stop customers getting a refund when they request a charge-back.

But his attempt WON'T WORK, as myself and other individuals expected he's try this stunt, so we amassed the evidence beforehand. Read on ...

TO ALL HOSTPACKET CUSTOMERS - CLAIM YOUR REFUND NOW
=============================================

Kevin has just admitted his guilt, and his outright fraudulent tactics of baiting people into signing up for his service with his bogus & fake guarantees that he doesn't deliver upon.

No, he hasn't admitted his guilt verbally of course. But he's admitted it THROUGH HIS ACTIONS.

Guess what he's just done ? He's just "fudged" his comparison chart to try to cover his tracks :

http://www.hostpacket.net/comparisonchart.php

3 KEY GUARANTEES have now been removed, I've listed them further below.

TOO LATE KEVIN - you think all your customers are half-wits and didn't expect you'd do this. Many people (including myself) have already saved a copy of of your original comparison chart onto our hard drives. That's hard, date-stampted, court-admissable evidence that you can't erase.

You can re-write your own website, but you CAN'T erase the evidence amassed by forward-thinking individuals who saved the original comparison chart on their hard drives, because we all JUST KNEW you would pull a stunt like this.

I can't believe you thought you'd get away with that. What, did you think we're all idiots ??

Another individual mentioned on your forum that they'd saved a copy of your original comparison chart using a CNN screen dump tool, complete with a date-stamp in the bitmapped screen dump ! You are GONE now - how could you try this, and think you'd get away with it ?

Forum moderator (Chicken), can I email you the original comparison chart I've saved (complete with the file-saved date stamp), as evidence "Exhibit A" that proves this vain attempt at fraud.

All & Sundry, these are the 3 KEY GUARANTEES that existed on Kevin's original comparison chart which he's now REMOVED :

Primary Features
================
* 30-Day Money Back Guarantee
* Daily Backup

Hardware Features
=================
* 99.9% Uptime Guarantee


... face it Kevin, your game is UP.

The only thing you can do now to climb out of the pile of sh*t you got yourself into, is to stop being a jerk and PROCESS ALL OF THE REFUNDS IMMEDIATELY, WITHOUT QUESTION.

And go ahead, call me a "bad guy" or whatever other slander you'd like to throw at me.

At the end of the day, you've only got YOURSELF TO BLAME for outright profiteering, by baiting people into signing up for your service with all your bogus & fake guarantees, that you NEVER intended to deliver upon.

POSTSCRIPT:
=========
Some of you may say, Kevin's got a right to alter his service offering from time-to-time. Well I agree, yes he does.

But let's face it folks, this is NOT the reason Kevin has changed it. We all know him too well. The sole reason he's changed the comparison chart NOW is to try to DENY HE EVER OFFERED THOSE 3 KEY GUARANTEES when customers request charge-backs from their credit card providers.


David.
Consumer Advocate.

I think what Kelvin did is too bad.If he can say sorry and refund to us, we can give him a chance. But now, no people will give him a chance.
I guess his site will close soon.
Too bad.:(
It's a good choice for me to leave his company quickly.

Are your lives really this boring?????


Are they?????

That's all I have to say

Originally posted by Big-Mike
Are your lives really this boring?????

Are they?????

That's all I have to say
I guess some people feel they've been wronged and want to get it right. Lay off of them. Let them and Kevin work it out.

I can email the Original Comparison Chart to anyone who needs it as evidence, should Hostpacket deny their charge-back by claiming they "never made" those 3 key guarantees.

I saved the Original Comparison Chart from within IE 5.5, as a HTML file.

The file-saved-date shows when I saved it.

If you need a copy, simply post your request along with your email address on this forum, and I'll email it to you.

I also know of at least 1 other person who also saved it, they took screen dumps containing date-stamps using a tool at CNN.COM

They made a post on Hostpacket's forum about this, under the "please process my refund" thread on their forum.

Of course Hostpacket might have deleted this thread by now, as they routinely censor their forum by deleting any threads that are critical of their actions, performance or behaviour.

Not to worry ... I have the evidence, and they can't do anything to delete that.

David.
Consumer Advocate.

can you PM me or email me that file please?

the word 30-day money-back was never added before August, and it's referring to the refund policy listed in TOS, why not look at the first section and refund policy of our TOS?

this morning a bad guy just use the guarantee to blame/satire on us, what's the meaning for him to do that for fun?? :eek:

What's your email address ?

If I send to info@misssportstalk.com will you receive it ?

Oh c'mon Kevin, this is getting too much,

Can't you understand the English language ?

30-DAY MONEY BACK GUARANTEE does NOT mean:

- you'll only refund the money if you've overcharged
- you'll only refund the money if you don't set up the account within 72 hours after sign-up

Read it slowly, word-by-word:

30 - DAY - MONEY - BACK - GUARANTEE

Originally posted by dk2002
the word 30-day money-back was never added before August, and it's referring to the refund policy listed in TOS, why not look at the first section and refund policy of our TOS?

this morning a bad guy just use the guarantee to blame on us, what's the meaning for him to do that for fun?? :eek:

hey kevin for **** sake fix our problems, dont come on here and give lame excuses and lying to us

REPLY TO OUR EMAILS AND GET US BACK UP RUNNING PROPERLY!!

i have an email from friday awaiting reply and fixing and also a different problem that came up on saturday needs replying to

you have better things to be doing than come on here, you should have done that in the first place to tell us whats going on, you have left it too late now but still you arent explaining the problems just coming up with excuses

trust me you are just winding us up even more

Originally posted by choose another name
What's your email address ?

If I send to info@misssportstalk.com will you receive it ?

Send it to info@amorypanthers.com I'm not sure my misssportstalk.com addy is working (guess who it is with :mad: )

thanks

Originally posted by dk2002
the word 30-day money-back was never added before August

Kevin, as I can't verify when you ADDED your clim of 30-DAY MONEY BACK GUARANTEE to the Comparison Chart on your website, let's take your word for the moment and assume this claim was added to the website at the beginning of August.

Do you therefore accept that you MUST, AT THE BARE MINIMUM, HONOUR THIS GUARANTEE & PROVIDE REFUNDS FOR ALL CUSTOMERS WHO SIGNED UP TO YOUR SERVICE IN THE MONTH OF AUGUST ??

And I'm sorry to doubt you, but I suspect the guarantee may have been there from the very beginning.

[B]Can any Hostpacket customers who signed up PRIOR to August recall whether the 30-DAY MONEY BACK GUARANTEE was on the Comparison Chart at that time ??[B]

I can't find the thread as there are so many, but the comparison chart was taken from another company. He said his designer stole it. Maybe that is why he was offering something he didn't want or know he was? He was actually offering stuff from a stolen comparision chart.

It was by the BS writer! :disagree:

that's why I never find writer from internet again

Originally posted by UmBillyCord
I can't find the thread as there are so many, but the comparison chart was taken from another company. He said his designer stole it. Maybe that is why he was offering something he didn't want or know he was? He was actually offering stuff from a stolen comparision chart.

Originally posted by UmBillyCord
... the comparison chart was taken from another company. ... He was actually offering stuff from a stolen comparision chart.

I don't care what his lame excuse is.

It doesn't matter where he came up with his claims, though it doesn't surprise me to hear he "lifted" them from somewhere else.

The fact is, if Kevin put those claims for public display & promotion on his website, then he's accountable for them. PERIOD.

Originally posted by choose another name

Kevin, as I can't verify when you ADDED your clim of 30-DAY MONEY BACK GUARANTEE to the Comparison Chart on your website, let's take your word for the moment and assume this claim was added to the website at the beginning of August.

Do you therefore accept that you MUST, AT THE BARE MINIMUM, HONOUR THIS GUARANTEE & PROVIDE REFUNDS FOR ALL CUSTOMERS WHO SIGNED UP TO YOUR SERVICE IN THE MONTH OF AUGUST ??

And I'm sorry to doubt you, but I suspect the guarantee may have been there from the very beginning.

Can any Hostpacket customers who signed up PRIOR to August recall whether the 30-DAY MONEY BACK GUARANTEE was on the Comparison Chart at that time ??

Kevin, stop dodging the issue and ANSER THE QUESTION.

A simple YES or NO will suffice :

Do you therefore accept that you MUST, AT THE BARE MINIMUM, HONOUR THIS GUARANTEE & PROVIDE REFUNDS FOR ALL CUSTOMERS WHO SIGNED UP TO YOUR SERVICE IN THE MONTH OF AUGUST ??

The 30-day money back guarentee was there near the end of july...

Originally posted by dk2002
It was by the BS writer! :disagree:

that's why I never find writer from internet again



God, that's sad. Taking your TOS from another company, and then crying no fault when you have to honor it! This is rich.

God, if this weren't so sad, it would be funny.

Who in this world is stupid enough to take their TOS from another company??? That's what people pay lawyers for... so that when the chips fall, they are able to honor their TOS or at least be protected by them. Seems like Kevin here is going to get nothing but a good, hard husk of corn shoved up his ass for this.

Same as with Cyberwings, I'd recommend everyone who is not getting a refund or service, to start filing reports with your state's attorney general's office. Put this guy out of business.

Originally posted by choose another name


Kevin, stop dodging the issue and ANSER THE QUESTION.

A simple YES or NO will suffice :

Do you therefore accept that you MUST, AT THE BARE MINIMUM, HONOUR THIS GUARANTEE & PROVIDE REFUNDS FOR ALL CUSTOMERS WHO SIGNED UP TO YOUR SERVICE IN THE MONTH OF AUGUST ??


does it matter, guarantee or not, my site isnt working, im entitled to a refund no matter what is up on their site. i signed up for webhosting... im currently not recieving it and havent been since it went down!!!!

its not working now, and to rub it in kevin still isnt fixing our problems as hes still on the message board now

What does it matter if "30 day money back" wasn't there prior to August. It wouldn't apply to customer prior to August anyway.

But every account that started in August it does apply!

The 30 Day Money Back Guarantee is still on his NEW comparison chart.

And Kevin still want to decieve people into believing they will get a their money back if they cancel their service in the first 30 days.
If he really wanted customers to know what the 30-day Money Back Guarantee really meant he would link that term to his TOS refund policy" and also put a note that the refund policy also refers to the 30 day moneyback guarantee.

No Kevin won't do that because all his competitors are offering a real 30 day Money Back Guarantee.

Kevin the Deceiver! Kevin the Fraud!

Originally posted by dk2002
United we stand, customers let's together and start the anti-bad guys operation

United we stand (Hostpacket customers lied to, denied refund, broken promises, false guarantees), duped customers let's stick together and start the anti-Kevin-bad guy operation!

Mm. Fudge.

Originally posted by yocalif
What does it matter if "30 day money back" wasn't there prior to August. It wouldn't apply to customer prior to August anyway.

But every account that started in August it does apply!

The 30 Day Money Back Guarantee is still on his NEW comparison chart.

And Kevin still want to decieve people into believing they will get a their money back if they cancel their service in the first 30 days.
If he really wanted customers to know what the 30-day Money Back Guarantee really meant he would link that term to his TOS refund policy" and also put a note that the refund policy also refers to the 30 day moneyback guarantee.

No Kevin won't do that because all his competitors are offering a real 30 day Money Back Guarantee.

Kevin the Deceiver! Kevin the Fraud!

United we stand (Hostpacket customers lied to, denied refund, broken promises, false guarantees), duped customers let's stick together and start the anti-Kevin-bad guy operation!

Kevin's operation is managed like Dad's Army (the British folk will know what I mean there).

When I checked 8 hours ago he'd removed the 3 guarantees I mentioned :

* 30-Day Money Back Guarantee
* Daily Backup
* 99.9% Uptime Guarantee


Now he's re-instated them, but they've been changed to this :

ORIGINAL CHART >> NEW CHART
==========================================
* Daily Backup >> Daily Server Side Backup
* 99.9% Uptime Guarantee >> 99.5% Uptime Guarantee


So the backup's now only a "Server Side" backup.

And the Uptime has now shrinked to 99.5%

But the REAL INTERESTING ONE is the 30-Day Money Back Guarantee.

While he's re-instated it on his Comparison Chart, there's a catch ... he's now added a HYPERLINK (there was no hyperlink on the original comparison chart). This links to his TOS, which (as we already know) don't contain any mention of this guarantee within them.

He still doesn't GET IT, does he ??

You can't claim 30-DAY MONEY BACK GUARANTEE and then try to weasle out of it by saying the opposite in your TOS !!

It doesn't matter what his TOS says, if he promotes a claim of 30-DAY MONEY BACK GUARANTEE, then that's EXACTLY what he's accoutable to provide his customers with.

30-DAY MONEY BACK GUARANTEE only has ONE MEANING in the English language.

Kevin seems to think he can git it a diffeent meaning. Sorry Kevin, you can't re-write the dictionary.

Honour your guarantee and pay the refunds. It's your only option.

Lesson for prospective Hostpacket customers (I can't believe there'd be anyone that stupid, but just in case) :

Lesson 1
=======

You have to fight Kevin TOOTH AND NAIL THROUGH THE COURTS to ever get a refund, despite his claimed 30-DAY MONEY BACK GUARANTEE

Lesson 2
=======

Save a copy of his Comparison Chart on your hard drive, and keep that copy in a safe place.

Because sure as hell, the next time you look at the Comparison Chart, he'll have fudged it yet again.

Who knows how he'll fiddle with it next time ?

The only way to PROVE what he GUARANTEED YOU, AT THE POINT IN TIME WHEN YOU SIGNED UP, is to save your own copy of the Comparison Chart.

Take him to court? I think not. Many people misunderstand the United States of America legal system against Internet-related claims without actual "stuff" being involved that you can touch. My lawyer has taught me a lot over the years. You have no case unless you've printed out their entire website before the change, taken screenshots from your browser, and saved every e-mail and phone conversation. After all that, you might get 1 month's payment back. It sounds like you're ready to take this matter to the courts.

All you're getting from me is two cents. :)

But the REAL INTERESTING ONE is the 30-Day Money Back Guarantee.

While he's re-instated it on his Comparison Chart, there's a catch ... he's now added a HYPERLINK (there was no hyperlink on the original comparison chart). This links to his TOS, which (as we already know) don't contain any mention of this guarantee within them.

Well give the little crook credit. He's at least listening to some of us. He finally made a change in the comparison chart.

Now we need to hammer him to change his TOC to say what a:
daily server side backup means? Does anyone know why that is important to a customer?
what does 99.5% Uptime mean? So now per month, 3.66 hrs or 220 minutes maximum monthly down time. Does that mean Kevin will give everyone their monthly fee back or the next month for free?
30 day money back guarantee, what are you guaranteeing? That you will keep the money no matter what happens in the first 30 days. With the following exceptions, if you over bill you will issue credit, and if you fail to setup an account in 72 hours the client can cancel and get a refund.
There is no guarantee for the client! Why is Kevin using 30 days when his TOC is talking about something completely different, 72 hours. There is no connection, they don't mean the same thing.
I will give you $30 dollars guaranteed, isn't the same as well you only get 72cents. It is not the same.

Kevin you stupid idiot, WORDS HAVE TO MEAN SOMETHING! Words are chosen to communicate, you say one thing but you mean something else. That is not communication. GET YOUR HEAD OUT OF YOUR ASS IF YOU WANT TO SAVE YOUR BUSINESS!

There is a dozen or more people on this site that would help you go through your site and either get rid of the B.S. or help you re-write the features so they mean exactly what they are intended to mean.

Originally posted by Richard Ward
Take him to court? I think not ... It sounds like you're ready to take this matter to the courts. ... All you're getting from me is two cents. :)

Yes, I agree you wouldn't take Kevin to court, as the sum of money involved doesn't make it worth your while.

My reference to taking him to court was just philosophical.

However I firmly believe a judge would rule against him, were it worth taking to court. I have saved the original copy of his Comparison Chart (as have others), which plainly shows the guarantees he was providing at the time. It's proof-positive.

But regardless of that, the sum of money involved doesn't make it worth your while going to court.

However customers CAN and SHOULD do the following to obtain their REFUND :

* Request a charge-back from the credit card provider; and

* Lodge a formal written complaint with their local consumer protection agency, such as the BBB (Better Business Bureau), visit http://www.bbb.org

I've tried without success to get a refund by email to Kevin and Martin. I'm contacting Visa to get a charge-back. This will get bloody, I'm going not going to let this down.

This is an outrage, do the right thing refund customers money and get some sort of reputation back. Not giving client refunds will see the end of your hosting company buddy.

The Better Business Bureau has less credibility than the customer replies on this forum. Hell, I'd trust this forum rather than the BBB. Many people think just because they use the word "Bureau," that it has instant credibility and that people still read it. While everyone has ran to the BBB from time to time, with so many fraudulent/childish Internet-related cases, The Better Business Bureau has gone downhill over the past two or three.

Grand Total: $0.04.

I think most of you are confusing "money back guarantee" with just a general obligation of giving your money back.

If you go to the grocery store and buy 4 cake mixes, and you get them home and two of those cake mixes have bugs in them, then you take them back and get your money back for two of them.

This is about him not delivering the service he promised. This has nothing really to do with his 30-day money back gurantee really. (in my opinion).

Just request a chargeback, and be done with it.

Marc,

I can only suggest things and I forwarded up the mail with what I know from the conversation I seen. I e-mailed Kevin "Full refund, nothing lost here and more to gain by giving refund.
".

I cannot jump hoops, roll over, play dead nor can I make things happen within the 2 hours. I have no idea how long this has been going on other then the last post date of your e-mail from Aug 20, 2002 so I can see your frustration and I understand where you are comming from. I'm sorry

Originally posted by EzHost


This is about him not delivering the service he promised. This has nothing really to do with his 30-day money back gurantee really. (in my opinion).

No, some people have requested there money back, based on the fact that they have been with HP less than 30 days, and Kevin just says Sorry you have to do it within 72 hours, or if there was a billing overcharge.


I am ther person that has the CNN dated screenshot, just to clarify it is not a taken with a CNN screenshot program. I just opened up CNN.com minimized the window so it just showed the date as well as the CNN logo and adrress bar, then I positioned it over the Hostpacket.com Comparison chart clearly showing the HP logo and domain in the address bar. I also did this with the part of the TOS showing how he deals with Rebates proving that at no point in that section is there a clause that says anything about his 30 day money back guarentee.

If anyone would like these screenshots, e-mail me at farmboy@metc.net and I will provide them to you as long as you are a current/former HP customer and/or need proof of illegal fraudulant activity done by HP.

Don't forget Google's cache has the page:
http://216.239.51.100/search?q=cache:YT8wQaZuNGwC:www.hostpacket.net/comparisonchart.php+&hl=en&ie=UTF-8

Originally posted by EzHost
I think most of you are confusing "money back guarantee" with just a general obligation of giving your money back.

If you go to the grocery store and buy 4 cake mixes, and you get them home and two of those cake mixes have bugs in them, then you take them back and get your money back for two of them.

This is about him not delivering the service he promised. This has nothing really to do with his 30-day money back gurantee really. (in my opinion).
Just request a chargeback, and be done with it.

Well it depends on who is asking for a refund.
If the person who is asking, started service in the last 30 days, that person is relying on the 30-day money back guarantee. The person needs to prove nothing about good-bad service. The term 30-day money back guarantee, usually means if you decide to cancel your account in the first 30 days, you can cancel and get your money back. There are many people new to Hostpacket since the beginning of August, I'm one of them. So we are relying on the 30-day moneyback guarantee.

As you can see the only guarantee is Kevin guarantee's to keep our money for the first 30 days no matter what happens.

Users who don't qualify for the 30-day moneyback because they're service is older than 30 days. Those people will have a difficult time requesting any kind of refund. There is no promise of a refund with the 99.9% Uptime. I frankly think there is no point in even asking for a refund, because it is obvious Kevin isn't even going to honor the 30-day moneyback guarantee, and the 30day means MONEYBACK.

http://www.hostpacket.net/forum/viewtopic.php?t=211

Martin: Please email me if you have any more questions.

I signed up with HP on august 2 and gave them notice of signing out on august 28. So basically I was in the 30 day zone.

:confused: :eek: :confused:

I don't want to drag any sludge up with this ... but can anyone else see that the Hostpacket "Forums" have been cleared ??

I usualy read them twice a day just for information etc . :cartman:

Originally posted by fantasmic0
:confused: :eek: :confused:

I don't want to drag any sludge up with this ... but can anyone else see that the Hostpacket "Forums" have been cleared ??

I usualy read them twice a day just for information etc . :cartman:
Yep, I saw that earlier also. Guess he wanted to wipe all the bad publicity off them for the time being :eek:

If the host hasn't delivered on what he promised just do a charge back. Your CC company will be happy to do it just give them a ring explain yourself and the money will come back to you. Takes a little longer and generally piss's off the host but it works.

I Need their phone number im gonna call them up

For questions regarding any problem related to our current customer
Customer Support
support@hostpacket.net
Phone: +1 (650) 745-2496

Good luck, this phone number will only get you a message.
search hostpacket here and you will find a quote from Kevin the number is to keep away from those annoying customers.

can anybudy send me the comparision chart

A word of warning: don't rely on any screenshots as proof that the TOS or Chart or whatever was such and such a way on xx/xx/xx... they are effectively meaningless because datestamps can be altered, plus the graphics themselves physically editted to alter information.

I'm not defending Kevin here, I strongly object to his actions, I just thought I'd point this out in case anybody thought they would be absolute proof.

Originally posted by benoire
A word of warning: don't rely on any screenshots as proof that the TOS or Chart or whatever was such and such a way on xx/xx/xx... they are effectively meaningless because datestamps can be altered, plus the graphics themselves physically editted to alter information.

I'm not defending Kevin here, I strongly object to his actions, I just thought I'd point this out in case anybody thought they would be absolute proof.

Yes, maybe if 1 person only was trying to pin Kevin to his original claims, it'd be hard to substantiate as it'd be "their word against his".

But we have a situation here where NUMEROUS people on this forum can vouch for the claims on his original Comparison Chart.

If you have a court-trial and there are 100 witnesses who said they saw Mr. X kill Mr. Y, do you think the judge will say, "Oh, but perhaps these 100 people are just making it all up, maybe Mr. X didn't commit this murder after all ?". Do you think the judge would discount the claims of 100 witnesses ? I think not.

And I'm sure there's at least 100 Hostpacket customers who, although they mightn't have saved a copy of the original Comparison Chart, they can sure as hell remember the claims that were on it and can back-up the authenticity of the versions that WERE saved by people like myself and onlinegs.com

And what about this BRILLIANT piece of work by Sitekeeper (a piece of mastery !), even the GOOGLE CACHE has Kevin's original Comparison Chart ! Now surely you're not going to claim that the Google Corporation has cunningly devised some dastardly scheme to frame Kevin and has "altered the bitmap" in the chart within their cache !?

Originally posted by sitekeeper
Don't forget Google's cache has the page:
http://216.239.51.100/search?q=cache:YT8wQaZuNGwC:www.hostpacket.net/comparisonchart.php+&hl=en&ie=UTF-8

Let's be realistic here. Kevin has been caught red-handed - the evidence of the bogus & fake guarantees in his original Comparison Chart are overwhelming.

For those who want a copy of the original chart, you've got the following 3 sources available :

* Download it from the Google cache using the link provided by Sitekeeper above. But DO THIS QUICK before the cache is refreshed & the page is lost !!

* Email onlinegs.com at farmboy@metc.net

* Email myself at mr_dave_dave@hotmail.com

David.
Consumer Advocate.

Sorry folks, Sitekeeper's link didn't get replicated properly in the quote above.

Here's the link he's posted to Hostpacket's original Comparison Chart in the Google cache:

http://216.239.51.100/search?q=cache:YT8wQaZuNGwC:www.hostpacket.net/comparisonchart.php+&hl=en&ie=UTF-8

As mentioned above, VIEW & SAVE THIS QUICK as it will be erased the next time Google refreshes their cache.

All Hostpacket customers are reminded - Kevin had made it clear that he will NOT honour his 30-DAY MONEY BACK GUARANTEE and provide a REFUND. The ONLY option you have is to contact your credit card provider and request a charge-back.

DOH !!

Don't know what I did to that URL. I must be dyslexic.

For the correct URL to the original Comparison Chart in the Google cache ...

Just refer to Sitekeeper's post (and do so quickly), which appears within this thread ... browse through the previous posts.

:confused:

Hostpacket services are on the blink again!
Should I use the word "blink", it's more like the lights are out and no one is home.

No answers in their support forum, I did see where they threatened one of their customers, to ban him. It looks like he only asked 3 or 4 questions in seperate posts, which they won't or refuse to answer.

Run a www.dnsreprot.com on "hostpacket.net" for system status. You won't get a system status from those bozo's.

----------------------Honesty is the best policy---------------------------
I will stop posting negative comments when Kevin sends each Hostpacket customer a personal apology, for reprehensible downtime, and acknowledge that his policies regarding 30 day money back guarantee, 99,9% Uptime guarantee, daily backups, were misleading and gave the wrong impression to customers who were relying on these policies. In addition Kevin will need to change his TOS to clearly explain what each of these policies actually mean. Until this happens I will re-new the Hostpacket complaints from his current and past customers.

Originally posted by sitekeeper
Don't forget Google's cache has the page:
http://216.239.51.100/search?q=cache:YT8wQaZuNGwC:www.hostpacket.net/comparisonchart.php+&hl=en&ie=UTF-8

Right, Google still has the page Kevin.

Hostpacket will close when we all will be finished with our chargebacks and we all have filed our complaints with the authorities.

Stop this fraud. Stop Hostpacket.

One more thing... Did you notice Kevin disappeared and now there is a Ronald and Martin?

I dont believe there is a Ronald or Martin.
We all know Kevin's Hostpacket is a one man operation based in Kevin's room up in Canada. He admitted his online connection is shared with others and he doesn't even have an email account there.

Stop this fraud. Stop Hostpacket.

Hi,

I assure you Kevin has not disappeared well on the forums yes and I guess I do not need to tell you why just look at the posts he has made.

Our forums cleared heavens no, well actually yes I have deleted everything so before you say it was because of the bad stuff, I can assure you no it was not for this reason. Our forums turned into a zoo with pointless guests (non-clients) posting off the wall messages. I decided to wipe everything for the simple reason that I am unable to read important messages and deliver important announcements.

However I am happy to see the bad stuff is still living here and will probably remain here for a little longer.

Refunds and credits: I do not handle these at all I have requested from my boss that it is in his and the companies best interest to do them.

I can assure you this is not a one man operation. You can also ask a mod to check my IP address on this forum and it will show up as f0-ras.eld.centurytel.net [64.91.4.**] which happens to be in Missouri.

No, your address is not with us.

Domain Name: MISSSPORTSTALK.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: NS1.WIREDDOG.NET
Name Server: NS2.WIREDDOG.NET

If it is you should change the name servers like you are supposed too.

Now I need to head out, glad I can come in and clear some things up again, I'm sure I will need to do it over and over again.

Now if you have more questions you may e-mail me.

Originally posted by DotComEr
One more thing... Did you notice Kevin disappeared and now there is a Ronald and Martin?

I dont believe there is a Ronald or Martin.

We all know Kevin's Hostpacket is a one man operation based in Kevin's room up in Canada. He admitted his online connection is shared with others and he doesn't even have an email account there.

Stop this fraud. Stop Hostpacket.

I don't know about Ronald, but I do believe there is a Martin.

I saw an advert. placed by Kevin in one of the forums recently where he was offering US$500+ for someone to "manage his crisis", which when translated means "help me evade all the customers seeking refunds".

Martin mentioned in the same trhead he was interested in accepting that offer.

But Martin's just been employed on a temporary on-off basis for a flat fee of US$500+

He's just been employed in a "damage control" role, to be Kevin's mouth-piece.

Also, Martin made this admission in the thread "Important Information for HostPacket.net Clients" (http://www.webhostingtalk.com/showthread.php?s=&threadid=71727)

There's no way Kevin would have made this admission about himself :

I will not argue with you. If Kevin would rather have charge backs then I guess that is what he wishes ...

I did not know the story about this new Martin, thanks for telling me.

I would not accept to work for a fraudster like Kevin.

How much are chargeback fees with an average Merchant account? I guess something like 29$.

So for each 6.95$ Kevin refuses to refund, he is going to get a chargeback of 6.95$ + 29$.

Request a chargeback, people!

Kevin.... Enjoy!

Originally posted by choose another name


Yes, maybe if 1 person only was trying to pin Kevin to his original claims, it'd be hard to substantiate as it'd be "their word against his".

<snip>

I didn't say you didn't have a case :) I don't for one moment doubt that what you say is true, and that this is indeed a situation Kevin will not find an easy way out of. That said, it doesn't detract from my point that as far as hard evidence is concerned, a screenshot relying on a datestamp is not going to stand up too well. You will need other evidence too, such as Google's cache etc.

Originally posted by benoire


I didn't say you didn't have a case :) I don't for one moment doubt that what you say is true, and that this is indeed a situation Kevin will not find an easy way out of. That said, it doesn't detract from my point that as far as hard evidence is concerned, a screenshot relying on a datestamp is not going to stand up too well. You will need other evidence too, such as Google's cache etc.

Hey, no worries, I get your drift, and I realise you've said it with good intentions :cool: .

At least we're all in agreement that Google's Cache is hard evidence.

I checked the Google Cache just then, and Hostpacket's original Comparison Chart is still there.

So, for heaven's sake, anyone who DOES want a copy of it, save it NOW before the cache gets refreshed !!

The correct URL for the cache is in the post by Sitekeeper, which appears within this thread ... browse through the previous posts.