kibblerok
09-02-2002, 12:05 PM
taking and responding to orders for new customers
but cant respond and fix our problems, he's taking on new customers onto a service which isn't working at all whilst at the same time not sorting out our email requests or problems
this is awful
Akash
09-02-2002, 12:08 PM
Originally posted by kibblerok
taking and responding to orders for new customers
but cant respond and fix our problems, he's taking on new customers onto a service which isn't working at all whilst at the same time not sorting out our email requests or problems
this is awful
do you know where the new servers are located???
if you really want to stick with HP, just cancel your current account and open up a new one...:rolleyes:
Maverik
09-02-2002, 12:26 PM
if you really want to stick with HP, just cancel your current account and open up a new one...
Don't bother. I am one of the victims who just signed up with HostPacket and as a result it now appears I have lost 15 dollars. It's not a lot of money, but still...
My account appears to be working, but I cannot login to my FTP or Cpanel.
HostPacket better get their act together, otherwise they're going to lose a lot of customers, including me.
Akash
09-02-2002, 12:35 PM
Originally posted by Maverik
Don't bother. I am one of the victims who just signed up with HostPacket and as a result it now appears I have lost 15 dollars. It's not a lot of money, but still...
My account appears to be working, but I cannot login to my FTP or Cpanel.
HostPacket better get their act together, otherwise they're going to lose a lot of customers, including me.
looks like you both learned your lesson the hard way...
i remember back when i was an unknowing customer and signed up wiht hosthem and hosturbo....lost about $200 with them :angry:
Maverik
09-02-2002, 12:41 PM
Yeah, let me be the first to say, as of right now, HostPacket is not the way to go. If you're considering them, consider someone else.
noemie
09-02-2002, 01:15 PM
Oh gosh...
I'm expecting another ihate(hostingcompany).com to pop up any minute...
Eiolon
09-02-2002, 01:27 PM
Originally posted by noemie
Oh gosh...
I'm expecting another ihate(hostingcompany).com to pop up any minute...
Thank you for contributing your help to our problem. And I mean that with the greatest amount of respect possible.
noemie
09-02-2002, 01:39 PM
I'm sorry if it was taken the wrong way. But I was sincere. Everytime something happens with a company, even the slightest down time, someone has to mention, and if not here, then other boards. Trust me, I've seen it.
Now, I know we are talking about more than just some downtime, but when things like this happen, where there is more than 1 post out there already where we can talk about a specific company, you know there are people forming to do something about it.
So what I mean to say is there will be somewhere you'll be able to find more information on how to stop the bills and get your money back, no matter how little it is.
It's just that most of them are soley rant sites. Just to vent, and it's misleading to those that want help.