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View Full Version : solid reseller wanted


capkom
08-11-2008, 04:21 PM
I need a good reputable reseller host who are atleast 2 3 years in business. Most of my clients will be local who will pay directly to me. I will also sell packages through internet. But my prime customers will be local. I am still figuring out how to separate the packages for them.

But my point is that I should be able to offer different types of billings for different clients. Most of my clients won't be paying through credit cards or Paypal etc but in person or depositing money in bank.

The features I want are:
Anything above 10 GB space and 200 GB bandwidth
No limit on how many accounts I can open. (200mb per account is fine)
Cpanel,WHMCS, fantastico and the rest of the usual stuff
At least weekly backups
A domain reseller (cheaper the better)

Besides these, I will like extra features like templates and other things I can offer my clients.

I also want to know before hand how much cpu/ram limit is imposed on my reseller account and/or each of my clients' account.
I will be hosting a lot of Joomla based websites, so it should be able to handle 'em efficiently. I don't know how much Joomla takes up resources, so I want to know before hand if there is gonna be any trouble.


I prefer chating rather then emailing so availability of live chat support is bonus. More technical chat support the better.

<snipped>

My budget is upto $30 at start. But the cheaper the better.

The webhost should have their own servers. I should be able to upgrade upto 100 GB and then to vps and dedicated.
The upgrade to higher reseller packages should be fast and smooth.

Anyone offering whms reseller will be a great bonus.

All suggestions are welcome

Thanks

PremiumHost
08-12-2008, 03:12 AM
The webhost should have their own servers. I should be able to upgrade upto 100 GB and then to vps and dedicated.
The upgrade to higher reseller packages should be fast and smooth.

Anyone offering whms reseller will be a great bonus.

All suggestions are welcome

Thanks

Your budget and requirements are reasonable.
Upgrading to higher reseller package can be done in a few minutes without affecting existing websites.
Moving to VPS and dedicated server will require some work but your provider would do all the work for you when you want to upgrade.

Elhost
08-12-2008, 08:08 AM
given your requirements, i suggest you give hostgator a try.

ldcdc
08-12-2008, 04:16 PM
At least weekly backups

No matter what the host offers, I suggest you find a way to make your own backups, at least from time to time.

DATARTIM
08-12-2008, 04:49 PM
Given your requirements I think you can find what your looking for without too much effort.

Regards joomla, it really depends on how active they are, of course a busy joomla site will use more than a busy static page but as long as you go for a company that uses relatively high end servers you should be fine on the whole.

You have the best place to find what you need right here on wht.

Ray-Area51
08-12-2008, 06:47 PM
There are alot of companies that offer reseller hosting with WHMCS for little or no cost as well as free ENOM accounts as well with plenty of disk space, just look around and ask the host questions if you have any.

Good Luck on your search let us know who you pick. Reviews are always good to read.

ldcdc
08-12-2008, 06:51 PM
but as long as you go for a company that uses relatively high end servers you should be fine on the whole.

While I'm definitely not going to suggest that a low end server is a good idea for hosting dynamic sites, I would say that the host's talent/ability to manage the server right is going to weight more when it comes to performance in a shared hosting environment, than the sheer server specs. Many if not most of the big "oversellers" have decent hardware, it's the never ending issues that give most of them a bad name.

cscertified
08-13-2008, 01:27 AM
Although their reseller packages do not go up tot 100 GB, I would strongly suggest taking a look at the features and option offered at hostnine.com. I have been using hostnine since shortly after they opened and am very pleased with the service and support.

Raid5
08-13-2008, 05:02 AM
Check autica by midphase

capkom
08-13-2008, 12:44 PM
Upgrading to higher reseller package can be done in a few minutes without affecting existing websites.
Moving to VPS and dedicated server will require some work but your provider would do all the work for you when you want to upgrade.

Sure, thats why I said "upgrading to higher reseller packages". The jump to vps and dedicated will need alot of work from my part too.

capkom
08-13-2008, 01:54 PM
Although their reseller packages do not go up tot 100 GB, I would strongly suggest taking a look at the features and option offered at hostnine.com. I have been using hostnine since shortly after they opened and am very pleased with the service and support.


By 100 GB I didn't meant specifically that number but up there somewhere. Or that I could get as much space buying two packages or account or something.

I checked hostnine's website and I like few things about 'em. They are offering multiple global locations for servers and their reseller packages have both windows and linux. Plus they have a blog about their activities which is cool.
So I searched about their reviews in the forum and there are some scary reviews about their uptime. Some are about the downtime of non-US based servers, which I can understand. But then they seemed to have handled it badly with their support staff.

capkom
08-13-2008, 02:31 PM
given your requirements, i suggest you give hostgator a try.

Yes, they are in under my consideration. But 2 years ago when I came to this forum looking for shared webhosting solution, I went for 'em. But my credit card for whatever reason wasn't accepted. I don't know, maybe the problem was with authorize.net billing which they use.
I must admit though that the little interaction I had with them was really great. And their main guy here (forgot his name) in WHT forum was great too. He offered me different payment methods. I don't exactly remember if it was the monthly billing hassle or extra cost or lack of time that I didn't go for alternative methods. I remember I didn't like the credit card checkout interface one bit. It looked so unprofessional, I double, triple checked it to make sure I was in legit web address.
I register my domains at Namecheap.com. Now that what an interface should look like. Specially for such important activities as checking out a credit card online.

I ended up with webhost that was in the last place in my list because of huge overselling and bad reviews at that time.
2 years with Dreamhost :P
I think I used up to 10 gigs of space. So atleast they provide this much. Can't say anything about their support cuz I didn't contacted them for any support after the initial setup. Not once in 2 years. Even though they had their own interface. No cpanel. I didn't like the structure of their forums so I never used that either.
My next yealy billing cycle was this august. So I cancelled it before they billed me for another whole year :D

They have this thing for increasing bandwidth and space weekly. Think its 2gb/week. Thats a very clever strategy for keeping your customers for the long run. Users have this feeling of making progress even if they aren't using 1% of the overblown space they have been provided. Clever! (Thinking about applying it somehow. Maybe 1 mb per week :P)

Anyways, If nothing better comes up I may try hostgator again.

By the way anyone knows how much each .com domain cost with hostgator's enom domain reseller?

capkom
08-13-2008, 02:38 PM
No matter what the host offers, I suggest you find a way to make your own backups, at least from time to time.

I can take care of my own backups but I am not sure about my customers'. Not sure if I as a reseller can do backups of all my clients?

capkom
08-13-2008, 02:47 PM
Check autica by midphase

http://www.autica.com/reseller.php

Can't trust a host with this much info

eming
08-13-2008, 05:28 PM
http://www.autica.com/reseller.php

Can't trust a host with this much info

Hey,
We run autica.com - and wanted to know what you meant by that?
Too much info? Too little info?

What's wrong?

:)
D

bsolaris
08-13-2008, 05:42 PM
You, as a reseller, Should be able to access those accounts and do backups. Assuming that you setup the account, you would be the one choosing the username/password etc. If your resold account changes the login, then you should have an agreement with your hosting provider that lets you override with a different login or have them reset it.

Im sure not everyone works that way, but that is my experience from previous providers.

cscertified
08-14-2008, 12:49 AM
So I searched about their reviews in the forum and there are some scary reviews about their uptime. Some are about the downtime of non-US based servers, which I can understand. But then they seemed to have handled it badly with their support staff.

Honestly, the only uptime issues I have experienced was when ThePlanet went down. This major outage hurt customers at many large resellers and was really unfortunate. As far as customer support.. they have incredibly helpful and quick support.

Good luck with your search.

DediLayer
08-14-2008, 03:40 AM
Can't trust a host with this much info

Nothing's wrong, all offers from ukgroup give you lots of stuff.

capkom
08-14-2008, 04:40 AM
Hey,
We run autica.com - and wanted to know what you meant by that?
Too much info? Too little info?

What's wrong?

:)
D


It has a general look of emptiness. And there are no signs of living people behind it. Like a live chat, or a forum or a blog or something. Or any news section.
I can see now why that isn't. Since its one of the many websites you guys operate. So now its giving me impression that your attention is divided among all 'em.

For shard hosting solution, its fine. But a reseller needs alot of trust and assurance since their integrity is partly dependent on the provider.

Ofcourse this is just my opinion and the impression I got. You can take it as a feedback from one person. :)

eming
08-14-2008, 04:46 AM
It has a general look of emptiness. And there are no signs of living people behind it. Like a live chat, or a forum or a blog or something. Or any news section.

Point taken!
We have put a lot of money and energy into this but how would you know if the site doesnt give that impression...[/QUOTE]


I can see now why that isn't. Since its one of the many websites you guys operate. So now its giving me impression that your attention is divided among all 'em.
We have many websites, but also many people (100+) taking care of them...your point is totally valid and I will address it to the right people in my organisation.


For shard hosting solution, its fine. But a reseller needs alot of trust and assurance since their integrity is partly dependent on the provider.

Agree again!


Ofcourse this is just my opinion and the impression I got. You can take it as a feedback from one person. :)

And good feedback it was...

Thanks!

:)
D

capkom
08-14-2008, 04:47 AM
Honestly, the only uptime issues I have experienced was when ThePlanet went down. This major outage hurt customers at many large resellers and was really unfortunate. As far as customer support.. they have incredibly helpful and quick support.

Good luck with your search.

I hope so. Because they do seem a solid host otherwise.

I read somewhere that fastservers (whom servers they use/used to) were being sold and they were changing their servers or something?

eming
08-14-2008, 04:52 AM
I hope so. Because they do seem a solid host otherwise.

I read somewhere that fastservers (whom servers they use/used to) were being sold and they were changing their servers or something?
Fastservers were sold to Layeredtech (http://www.webhostingtalk.com/showthread.php?t=686090)

capkom
08-14-2008, 05:41 AM
Fastservers were sold to Layeredtech (http://www.webhostingtalk.com/showthread.php?t=686090)

Thanks alot for the info.

So this was only 4 months ago. Must be a big hassle for hostnine moving 30 servers. Hassle for the resellers too and their customers.

Wonder where they went.

cscertified
08-14-2008, 11:55 PM
I hope so. Because they do seem a solid host otherwise.

I read somewhere that fastservers (whom servers they use/used to) were being sold and they were changing their servers or something?
Yes, they moved their servers to a different provider. I believe they have a few different provider considering the location available all over the world.

savo
08-15-2008, 07:50 AM
Hey,
We run autica.com - and wanted to know what you meant by that?
Too much info? Too little info?

What's wrong?

:)
D
same confussion here as there is little info on their website, just check their about.php:
We have a lot of happy customers. Read what they are saying about usthere is no link to even read some comments from their customers...... so happy customers? :D