Web Hosting Talk







View Full Version : Free live support script?


Red_wolf6
08-08-2008, 12:56 PM
Hello.

I need a Free script For live support :) Any ideas from where can i get it :)?

Thanks

WebbyCart
08-08-2008, 01:07 PM
Hi,

You can try crafty syntax live chat, it is free.

Bobby

Red_wolf6
08-08-2008, 01:14 PM
I've found this http://www.helpcenterlive.com/

Thanks

JustinSmall
08-08-2008, 02:47 PM
HelpCenterLive is pretty darn good for a free live support chat script :)

+++ Fantastico De Luxe has it for an easy install (if you use cPanel)

I've never used Crafty Syntax Live Help, but cPanel has that on Fantastico De Luxe aswell

creedgaming_hosting
08-09-2008, 04:59 AM
you can also try hotscripts for other scripts and applications like the live chat and other things.

cabron
08-09-2008, 12:24 PM
Crafty isn't bad, but helpcenterlive looks more pro in my eyes

JackDavies768
08-13-2008, 04:22 PM
To be totally honest with you, you are not going to get a great script for free, but there are some great cheap scripts out there, We used to use PHPLive, That was absoloutly fantastic. Kayako also had a great system with a wonderful desktop app, but Kayako is extremely pricey, Or it was last time i looked.

ReadyRick
08-13-2008, 04:37 PM
To be totally honest with you, you are not going to get a great script for free

What about Firefox and Apache? All free. :) Ok, I'm just picking on you. I know what you mean.

We've been playing with Help Center Live over the past few months and like it. It's worth checking out before you make the jump to a paid solution like Kayako.

RH

FalconInternet
08-13-2008, 06:00 PM
I used HCL and it's great. On par with several other paid apps.

Rageki-John
08-13-2008, 09:05 PM
HelpCenterLive is pretty darn good for a free live support chat script :)

+++ Fantastico De Luxe has it for an easy install (if you use cPanel)

I've never used Crafty Syntax Live Help, but cPanel has that on Fantastico De Luxe aswell

HelpCenterLive is pretty good but I believe that Crafty has more features than HelpCenterLive. I would highly recommend Crafty because they seem to have more features for a free live support script than HelpCenterLive.

intelliants
08-15-2008, 11:12 AM
Greetings,
You might want to check IntelliLiveHelp service. Installation is easy and lots of useful features. Unlimited number of operator seats and sites to track ;)

Free Support

Talvenloppu
08-17-2008, 03:13 PM
I tried HCL but with no joy and had to give up after a few months. I needed some support and found that hard to come by. Then again, as I kept being reminded, it is free. Trying OCC now with some joy but still hunting. IntelliLivehelp looks good and Kayako at $300 fully owned looks really good to any euro folk!

Talvenloppu
08-17-2008, 03:16 PM
... another idea might be CoffeeCup Live Chat from coffeecup com
It's not free but at $34.00 it's close. Not very fully featured though ...

N|Kitmitto
08-17-2008, 04:19 PM
www.LiveZilla.com is free and it's wonderful! I love it! Try it out.

-Nick

Srv24x7
08-18-2008, 08:11 AM
Help Center Live is pretty good as a free option. Self owned license try Kayako live response

ElTino
08-18-2008, 08:13 AM
www.LiveZilla.com is free and it's wonderful! I love it! Try it out.

-Nick

I coulnd't agree more. This would be your best bet I think.

Talvenloppu
08-18-2008, 09:09 AM
Thanks Internet-guru - why on earth doesn't this product get a higher profile?!?!?!? I would never have found it and I have SEARCHED believe me. Thanks. It looks ... unbelievably good.

Talvenloppu
08-18-2008, 09:11 AM
... oh yeah and the support is brilliant, instantaneous, thorough, helpful - and support is one thing I have found a serious problem with other packages.

N|Kitmitto
08-18-2008, 11:57 AM
Ya their support is quite awesome! They said they learn something new on my server everyday because I frequent their live chat nearly everyday because my sites server is really secure and doesn't like scripts all that much:P They helped me with doing a reinstall and what not.

No problem:) I really did wish it had a higher profile because it's frickin' awesome!

Talvenloppu
08-18-2008, 04:14 PM
I'm not sure that learning a new thing everyday on your servers is such a recommendation ... but how do we give them a legup? I checked your site but couldn't see a live chat thingummy ...