Hi,

on my RaQ4i I did setup a main domain plus other ones I am hosting on that machine.

I can receive the e-mail sent both to me@maindomain.com and me@www.maindomain.com but users of hosted sites won't get messages sent to user@hostedsite.com

if I send a message to user@hostedsite.com rather than user@www.hostedsite.com all that I get is my original message sent back with a "user unknown" reason.

How can I setup my RaQ4 so that if I send a message to you@hostedsite.com and you@www.hostedside.com both of them will be delivered?

Thanks

If you run your own DNS I would check and see if you have a MX record setup properly.

Regards,

Mike

In the site's CP, make sure you fill in domain.com (without the www), in the Web Server Aliases and (more importantly) Email Server Aliases.

If you have this already, then it might be a DNS problem.

Yes, we do run our own DNS.

Our site settings are:

Host name: www
Domain name: hostedsite.com
Web server aliases: hostedsite.com, www.hostedsite.com
Email server aliases: www.hostedsite.com, hostedsite.com

DNS settings:

A record: hostedsite.com > server IP
A record: www.hostedsite.com > server IP
MX record: host name = (blank) domain name = hostedsite.com mail server name = www.hostedsite.com

This is our setup, any clue?

You could remove:

Our site settings are:

Host name: www
Domain name: hostedsite.com
Web server aliases: hostedsite.com, www.hostedsite.com
Email server aliases: www.hostedsite.com, hostedsite.com

-though I doubt it is causing the problem.

Thx for the reply, anyway I discovered that sending messages from mail servers other than my ISP one worked fine.

I tried 5 different SMTP servers and all of them have been able to send messages to both username@www.hostedsite.com and username@hostedsite.com

So at this point I do not know what the problem is, but it's no longer an issue.

There is another one I'll tell you about in another message :(