Hi,

I've got some problem with Ensim.

After creating a site in Ensim, no user is created at UNIX level with the name of the site admin, so no SSH or FTP is possible. However there's an adminX user created, but I obviously need the user with it's correct name (siteadmin).

Any ideas?

What version of webppliance are you running? Are you creating an IP-based or name-based site? Once you've created the site, how are you trying to access the site?

George

It's 3.1 Ensim, the problem applies both for IP and name based sites, and when it's created I'm trying to login with an FTP client with the username of the site's administrator and the password given during the creation. And because the FTP connection failed, I was trying to SSH, and su from root, but it says user xxxx doesn't exist. And realy in the /etc/passwd there isn't a user with that name.

OK... You can't do that. ;D

When you say the FTP connection failed, does that mean that it failed due to lack of connecting to the FTP server, or due to authentication errors? For authentication, you should use username@domain.com with the password. As far as SSH goes, you should be able to ssh to the server with username@domain.com. You won't be able to su from root to gain shell access. Also make sure that the sites are configured to allow for SSH/FTP access.

George

Ah, thanks George, it works!

I couldn't find anything about it in the manual.
Thanks for your help!

No problem... Besides, shouldn't your hosting provider have been able to answer that question? ;)

George