Hi,


as most helpdesk systems i tested now,

people can submit tickets anytime they want,

i am wonder if there are any helpdesk systems can


a)limit how long people can create a new ticket

b)or limit how many tickets the account can create in a period of time (ex: one day,week,month,...etc)



thanks

Using kayako you can, I think it needs to be integrated with modern bill

Using kayako you can, I think it needs to be integrated with modern bill

Could you elaborate why ModernBill has anything to do with this?