View Full Version : valcato down for second time in two days...
Annoyance 08-30-2002, 05:58 PM unless im mistaken, valcato is down again less than 24 hours since their last outtage.
sigh, i really wanna believe that the folks at valcato are good people (esp. after they announced free account upgrades), but this is an awful lot of downtime...
anyone know what's up with them?
cant get in touch with anyone at the support desk at valcatosupport.com
eek, hope this is minor...
We are working with BurstNET to fix this problem. It has to do with the new router that they put int.
Liam Gladdy 08-30-2002, 06:17 PM Hello,
I understand this is annoying now, and it is annoying us too.
We are trying to get back up as soon as possible.
Were are deeply sorry for this down time, and hope you can bare with us just a little bit longer.
Thank you
Liam Gladdy
Valcato Support
Geek3 08-30-2002, 06:18 PM Liam, thank you for clearing this up.
Such is life, right? Let us know how things are coming along. :)
Liam Gladdy 08-30-2002, 06:25 PM I wouldnt expect this problem to go on much longer. Certainly id expect it to be within the hour.
Again, i thank you all for bareing with us.
Thanks again
Liam Gladdy
Valcato Support
Liam Gladdy 08-30-2002, 06:50 PM And were live :)
Thank you for your patience.
Liam Gladdy
Valcato Support
BurstNET 09-01-2002, 10:11 PM Valcato's problem has nothing to do with our router/network.
Sean R
BurstNET
AussieHosts 09-01-2002, 10:15 PM Why do I get the feeling this is going to turn nasty... ;)
Gary
DanielP 09-01-2002, 10:20 PM Because it will.. always does when a provider blames its problem on something else and that something else speaks back :)
FHDave 09-01-2002, 10:45 PM Originally posted by BurstNET
Valcato's problem has nothing to do with our router/network.
Sean R
BurstNET
If this is right, then Valcato just made a fool of themselves ....
If this is not right, then the reverse :)
Samuel 09-01-2002, 10:46 PM hahahha..... Sean R - rofl....
BurstNET 09-01-2002, 10:58 PM << always does when a provider blames its problem on something else and that something else speaks back >>
Hey, if it was our fault...then by all means blame us...
BUT
do not think we will sit back and let clients blame us for something untrue.
I know the reason Valcato's service was down...and it was NOT a technical issue on our end.
That's about all I can say...
Anything else and you need to ask them...
Sean R.
BurstNET
Choppy 09-01-2002, 11:05 PM Im taking a ring side seat but bringing an umbrella just to cover me from the blood during this interesting match up!
:)
I hope you guys figure out your problems before having a blue on a public forum.
Kind regards
Phillip
Samuel 09-01-2002, 11:06 PM Hrmm
GIC, can you be more specific?
Originally posted by Samuel
Hrmm
GIC, can you be more specific?
I would if I could, but that is what I was told. Sorry guys. I will check with Jerome though.
Annoyance 09-01-2002, 11:31 PM liam said in the valcato forums that it was something about the dns configuration with the new router after a storm blew out the old one... whether thats true or not i guess i dont really know..or if there really was a storm to begin with??
although this is all kinda weird cuz the downtime happened two days ago... lil late there aint ya pal? heh
Samuel 09-01-2002, 11:47 PM Maybe if you actually used your own support tools... Vendor
http://www.valcatosupport.com/status/notices.php
Richard Ward 09-02-2002, 12:31 AM Only with AT&T can you get away with blaming everything on them.
coight 09-02-2002, 03:51 PM Originally posted by Richard Ward
Only with AT&T can you get away with blaming everything on them.
Well they are still claiming it was a storm ;)
Bottom of page 2 should give you an interesting insight :D
http://www.freewebspace.net/forums/showthread.php?s=&threadid=32867&pagenumber=2
edude 09-02-2002, 05:54 PM Storm? Fire in the datacenter? what next?
Alliens have taken over Burstnet?
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