Anyone else who use FH noticed a hiccup in their support system recently? I've been trying to get through to them for about a week now through their ticket system and via ICQ, although havn't had much success.

Strange as they would normally reply pretty fast :( Can't get our site online till this is sorted sigh :(

I've been down all weekend and I can't get them to reply to support tickets, ICQ, PM, voicemail - nothing. This can't be good...

sing to the tune!

"I'lll fly away! when i DIE halleluiah by and by.. i'll FLY away..
I WILL FLY AWAY, oh (something), I will FLY away.."

(repeat chorus)

This has gone a little too far now, one too many hosts being down for more than 2 days (most will probably never be back up)

EH, CW, EH, HP, FH, SH

.....maybe we can make a word out of it? :D

Notice how 5 of the 6 hosts mentioned has the word "host" as part of their company name.

Maybe it's a sign? :eek:

Originally posted by net-trend
Notice how 5 of the 6 hosts mentioned has the word "host" as part of their company name.

Maybe it's a sign? :eek:

lol.. that was very clever :D

sing to the tune!

"I'lll fly away! when i DIE halleluiah by and by.. i'll FLY away..
I WILL FLY AWAY, oh (something), I will FLY away.."

HUH!!

As far as I can tell, my server is still there. I can still ping it, and it sent me a bunch of Apache error messages yesterday before it crashed (for the second time).

This leads me to think that if I can get ahold of someone at that data center, they could reboot the server and I could at least get a copy of my databases off of it.

I don't suppose anyone knows what data center in New Jersey Flying Hosts used? They called it "NJC"...

AHHHH!

Originally posted by net-trend
Notice how 5 of the 6 hosts mentioned has the word "host" as part of their company name.

Maybe it's a sign? :eek:

oh-no im ****ed! :bawling:

Yes, they use VDI.net, but I guess that nobody go to reboot your server without their authorization, or at least they shouldn't reboot your server without theri authorization.

Originally posted by Jedito
Yes, they use VDI.net, but I guess that nobody go to reboot your server without their authorization, or at least they shouldn't reboot your server without theri authorization.

Cool - that's good info to have. I called them and they're supposed to call me back shortly. We shall see...

Success! They've been sold to a company called "interserver". I called the number on the VDI.net website, and they were able to get me through to the interserver people. The site is back up now. :)