Do you believe that web hosts should offer "unlimited" features? I'm currently offer "unlimited" features on my higher end packages and I am starting to worry that putting the word "unlimited" while stating I'm not an overseller is wrong. What do you guys think? This only applies to the features an account comes with not diskspace and bandwidth. Should I just set higher limits such as 200, 500, or 1000 instead of "unlimited"? If so, should I also change these limits for current clients as well?

Unlimited features is nothing, the only thing to keep in mind is unlimited storage and unlimited BW that all reliable and professionnal hosts have to ban from they offers...

But against, you get what you are paying for!

Yeah feature wise its no big deal, as long as you can cope with the resources they use..

What i am dead against though is hosts over stating unlimited bandwidth and diskspace (unless they've really got that kind of inforstructure in place) and state in their TOS they can terminate your service if you use to much. I think any customer who gets the chop by a host stating this deserves it for being so nieve and tight with their money..

Personally I see nothing wrong with stating unlimited features as long as it's made clear that the "unlimited" is in reference to the fact that there are no hard limits on the number of [emails, databases, etc] the user can create and that they are still restricted by the disk/bw limits on their account.

Perhaps a better word would be "unmetered"? Still basically the same thing, but implies no hard limit.

Personally I see nothing wrong with stating unlimited features as long as it's made clear that the "unlimited" is in reference to the fact that there are no hard limits on the number of [emails, databases, etc] the user can create and that they are still restricted by the disk/bw limits on their account.

Perhaps a better word would be "unmetered"? Still basically the same thing, but implies no hard limit.

I think you made a good point here!
If you play with terms like "unlimited" etc. you should at least make clear what you mean with it.

Unlimited guarantees no limit, unmetered means there is a limit, it's whenever the network is fully saturated/server disk space full/etc

you have to be careful with memory and cpu too when it comes to trying to be an unlimited host. always good to have a limit, you know exactually what ur paying for then. but even then hosts havea resources clause that says along the lines of "if ur site uses too much cpu/memory you will have the chop" thats why if you know ur site is going to be that demanding to just go dedicated.

I personally would never use a host that offered "unlimited" BW and space, However unlimited emails, DB's Domains, Etc i have no problem with.

Personally I see nothing wrong with stating unlimited features as long as it's made clear that the "unlimited" is in reference to the fact that there are no hard limits on the number of [emails, databases, etc] the user can create and that they are still restricted by the disk/bw limits on their account.

Perhaps a better word would be "unmetered"? Still basically the same thing, but implies no hard limit.

That actually might be a good idea. Using unmetered instead of unlimited for the features. I'll take that into consideration and maybe change it later on today.

Personally I see nothing wrong with stating unlimited features as long as it's made clear that the "unlimited" is in reference to the fact that there are no hard limits on the number of [emails, databases, etc] the user can create and that they are still restricted by the disk/bw limits on their account.

If you can afford the resources it uses then yes, if your going to state it, there should be no "limits", thats exactly what the problem is. People stating unlimited when they really mean something else..

You should only state it if you actually have a network to back your statement...
It costs thousands - millions of dollars to have a truely redundant and expandable network.

We've got the best redundant and balanced network we can afford with the size that we are, but still cannot state we can truely offer unlimited resources... I refuse to over sell.. We don't need to do that to make money - and allot of our customer base comes from people who have dealt with hosts claiming such things and are unable to commit to it.