A customer is complaining that when he prints a page from my website, it prints the graphics but not the fonts. I suspect that he does not have the font tahoma in his printer. Does that sound unusual?

I have since put alternative fonts like arial and times new roman in my stylesheet but I suspect that the stylesheet has no direct relation to the printer. If a browser does not have the font tahoma, then the browser would select the alternative font. But if a browser does have Tahoma and the printer does not, I would not expect the printer to select the alternative from the stylesheet, is that correct thinking?

My concern is that if this customer had the problem then others might as well. Any solution for this?

Perhaps what you're looking for is printer style sheets (http://www.webcredible.co.uk/user-friendly-resources/css/print-stylesheet.shtml). The browser is probably defaulting to its own print fonts instead of honoring your style sheet specifications. Is it printing Times new Roman by default now?

A customer is complaining that when he prints a page from my website, it prints the graphics but not the fonts.

most likely it's a web browser tweak that needs done...and he needs to fiddle with the font options.

Font changes in Internet Explorer
To change the default font, use the Tools Menu (or the View Menu for earlier IE versions) and select Internet Options. On the General tab, press the Fonts button. For the Web Page font (or Proportional font) select Georgia or Century (Schoolbook).


I'm pretty sure it's not a printer problem...well unless the printer is an old one and he's running windows '98 :)


owm

Thanks guys, both these suggestions were useful.