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View Full Version : New Helpdesk Launched -- VISION beta


ThinkSupportAdmin
06-11-2008, 02:40 AM
Greetings!!

ThinkSupport has launched new Helpdesk software - Vision beta

Find more details here - http://thevisionworld.com (http://thevisionworld.com)

We are offering free evaluation version to test it on your servers.

Please send us feedback / bugs / suggestions / features etc.

P-nut
06-11-2008, 09:51 AM
*Moved to Software & Script Offers

maithily
06-11-2008, 09:41 PM
Seems very good.
I am going to test it.

NE-Andy
06-11-2008, 11:09 PM
How much would it cost to convert from the current evaluation license to a full license when it becomes available?

ThinkSupportAdmin
06-11-2008, 11:49 PM
Seems very good.
I am going to test it.

Hello Maithily,

You can get your vision evaluation version here -

https://secure.thevisionworld.com/cart.php

For installation help refer wiki -
http://thevisionworld.com/help/index.php/Installation

ThinkSupportAdmin
06-12-2008, 12:03 AM
How much would it cost to convert from the current evaluation license to a full license when it becomes available?

Andy - We will be offering Vision at economical rates :) Very soon we will be updating our website with price details.

generis
06-12-2008, 07:03 AM
Nice set of features. I like the simple and user-friendly interface.

same question as NE-Andy: How much will it cost for a full version? :)

ThinkSupportAdmin
06-12-2008, 07:55 AM
Nice set of features. I like the simple and user-friendly interface.

same question as NE-Andy: How much will it cost for a full version? :)

Thank you generis for checking - yes very soon we will be displaying our prices. And yes they will be competative.. :)

[ET]Mike
06-12-2008, 08:45 AM
Seems very good indeed.

Will definitely use it...though first needs some tests to see if it functionals well.

ThinkSupportAdmin
06-12-2008, 09:25 AM
Mike;5160305']Seems very good indeed.

Will definitely use it...though first needs some tests to see if it functionals well.

Yes you can download our Evaluation version --
https://secure.thevisionworld.com/cart.php

Test it on your servers.. let us know your comments / suggestions / feedback ..

sodapopinski
06-12-2008, 10:42 AM
Yes you can download our Evaluation version --
https://secure.thevisionworld.com/cart.php
Test it on your servers.. let us know your comments / suggestions / feedback ..

Just a suggestion. Please add the ability to send the response using gmail SMTP like cerberus and kayako, I'm sure you will get alot of order ;p

Btw, all staff login listed http://thevisionworld.com/visiononlinedemo.html is not working.

ThinkSupportAdmin
06-12-2008, 10:54 AM
Just a suggestion. Please add the ability to send the response using gmail SMTP like cerberus and kayako, I'm sure you will get alot of order ;p

Yes Vision allows you to use gmail hosted emails.

Btw, all staff login listed http://thevisionworld.com/visiononlinedemo.html is not working.

Yes we keep on clearing online demo data every hour - one can try adding staff using -

Staff & Admin URL :: http://visionfreetrial.com/onlinedemo/manage/
Admin Login -- admin / admin

====

Thank you for your valuable comments - we appericiate it :)

Sam.Serverfreak
06-13-2008, 12:15 AM
License error
Invalid domain found (visionfreetrial.com)

ThinkSupportAdmin
06-13-2008, 12:37 AM
License error
Invalid domain found (visionfreetrial.com)

Please standby we are updating online demo to include multiple domains.

ThinkSupportAdmin
06-13-2008, 02:17 AM
Online Demo is up and ready to use - http://thevisionworld.com/visiononlinedemo.html

ThinkSupportAdmin
06-24-2008, 12:02 AM
7day’s free trial of vision helpdesk on our server is available now.

You can order your trial vision at - http://www.thevisionworld.com/purchase.html

It’s an instant process - It takes just 10 to 15 mins to setup trial version once ordered.

maithily
06-28-2008, 02:37 AM
I tried to install several times but could not.
a. Your own support system is not working. Captcha is not being displayed.
b. keyinfo.inc.php files is not availabel anywhere in lic system.

and today when I tried to enter client area at https://secure.thevisionworld.com/ (https://secure.thevisionworld.com/), it displayed welcome page of iThinkHost.

ThinkSupportAdmin
06-28-2008, 03:36 AM
I tried to install several times but could not.
a. Your own support system is not working. Captcha is not being displayed.
b. keyinfo.inc.php files is not availabel anywhere in lic system.

and today when I tried to enter client area at https://secure.thevisionworld.com/ (https://secure.thevisionworld.com/), it displayed welcome page of iThinkHost.

a. Your own support system is not working. Captcha is not being displayed.

>> http://thevisionworld.com/support/ its working now.

You should enable captcha in Admin section after you install vision.

You can follow installation manual - http://thevisionworld.com/help/index.php/Installation

b. keyinfo.inc.php files is not availabel anywhere in lic system.

Check this Manual on how to get license key -
http://thevisionworld.com/help/index.php/Downloading_Vision

ThinkSupportAdmin
08-15-2008, 05:05 AM
The most awaited first stable version of Vision help desk “Vision 1.0” is now released.

Vision license is available in leased and owned with and without branding options. You can purchase it from — http://www.thevisionworld.com/purchase.html