I have a domain name which was registered through a BulkRegister.com reseller. A while ago I decided to discontinue my services with the reseller and move the domain to a new registrar (I chose Namecheap). So I told the reseller, which had no problems with it.

Next, I ordered a transfer away from Bulkregister through Namecheap. Within 24 hours I had received and confirmed the transfer request. However, apprx. a week after I got a notice from Namecheap telling me that the transfer was rejected by losing registrar.

As I'm running a web hosting biz, I know there are many unspecified reasons why international domain transfers fail. So I ordered a new transfer. However, same thing happened.

I decided to send off an email to BulkRegister, asking what was going on. I got an answer stating that they were not holding back my domain. No registrar lock, in other words. So I tried once more, but without results..

At the same time I was dealing with a similar case for one of my clients. So I sent off an email to Namecheap mentioning the problems. The only response I got from them was an automated one, stating that they had resubmitted the transfer, and asked me to open another ticket if I did not receive the confirmation email within 24 hours. I tell you, I've registered more than 150 domains with Namecheap, and I am getting tired of those standard replies!!

I am, of course, listed as the technical and administrative contact for the domain I'm trying to transfer.

As already said, I've been experiencing these problems serveral times. This is, however, the first time the problem occours to my own domain and not one of my clients's. What's causing these problems? Why does it have to be like this? What can be done? How should I handle this?

Any advice would be appreciated!

bulkregister made it hard for transfer to enom because one of enom's reseller was spamming at a massive rate - hence bulk lost a lot of reg years. Just keep trying and you'll be able to get it through some time - someone else can probably give a better answer though

NameCheap is an eNom reseller - so the transfer will not go thru without your BR reseller first informing BR support.

You can transfer your BR domain to Star*Gate, GoDaddy or Joker.com or a few others, if you don't want to wait any longer.

Are they charging your credit card everytime too, I know goDaddy did that to me about 4 times. They charged my CC everytime the resent the request.

From my experiences with goDaddy and Dotster in the last few
months, I am starting to think all of them behave like children.

what Bulkregister did not tell you is their transfer out terms, check those out.

most registrar say you can not transfer a new domain from them unless you wait 60 days after the domain was registered or renewed ----- im sure this may be the case

The domain is older than 60 days and has been with BulkRegister the whole time. So the 60 day quarantine is not the issue here.

I just received an email from BulkRegister though (fourth time I have tried to get an adequate answer, and it seems I finally got one):

Dear BulkRegister Client:

This message is being sent to inform you that the transfer request for the
following domain name:

buekorpsforum.com

was rejected because your account is not setup to allow transfers out to
Namecheap.com, part of Enom. Please contact support@bulkregister.com to
have your account enabled.
If you are not a BulkRegister member please contact the reseller you
purchased your name through. After your reseller has approved it then, we
can go head and transfer it to our Hold account and then you can put in
transfer request again. That should work.


Now, that's strange! There's no domain lock on this domain, and the reseller told me there were no limitations on this domain - it was supposed to be "free to go".

Even though if BulkRegister has had trouble with an Enom reseller before, I still won't agree with their methods regarding this. If the transfer has been approved by the administrative contact, then the transfer should not be held back in any way. They could at least have sent me an email informing of the issue, and maybe with an approval link.

Now I have to go through my reseller once more and MAYBE, if I'm lucky, things will work out and I'll finally be able to transfer my domain. Phew, this has taken a couple of months soon!:(

maybe your reseller is denying the transfer and is blaming them for it lol:eek:

yep, they do that allot

When trying to transfer a .biz to godaddy.com and needing an auth code from Melbourne IT they said (on the phone with a suporvisor) what's an auth code? You don't need that.....

Registrars are just playing games at this point.....a lot of competition.

well you pay for what u get , godaddy may be cheap but they have alot of things goin on in the background that made it hard for people to switch -- cheap prices are not always good --but thats another topic

Originally posted by **********
well you pay for what u get , godaddy may be cheap but they have alot of things goin on in the background that made it hard for people to switch


What do you mean?

Originally posted by uneedalife



What do you mean?

GoDaddy don't really stop transfers, I never had a problem moving domains out of them - and I gladly did it :D

Originally posted by uneedalife



What do you mean?

well from what i heard was that godaddy charge more to transfer the domain then for your to buy it

Originally posted by **********


well from what i heard was that godaddy charge more to transfer the domain then for your to buy it

Incorrect. $8.95 to buy and $7.75 to transfer.

Still not my favorite though but the truth must be told.

i wont argue on your belief they may be a great company -- but just i wont use them ---cheap companies dont be around that long cause they cant afford the overhead lol :D -- i would prefer to pay a company top dollar for fast reliable services ii i couldn't even get a sales rep on the phone with godaddy most of there support is online and a faq section hmm hope you wont have a emergency :rolleyes:

I suppose you are one of those that pay the $30 to NetSol :D
Not that they offer any better service...

Originally posted by timechange
I suppose you are one of those that pay the $30 to NetSol :D
Not that they offer any better service...

lol -- i would if i wasnt selling domains -- but since i sell i buy in bulk -- netsol been around for a very very long time with a great track record and they prices are stable --stable income make a stable company --and i cant believe how cheap people are these days but they will buy a 48,000 car but not pay 35.00 for a domain or pay 225.00 a month for *(just in case car insurance ) you see the point

No, I am sorry but I don't see the point :D
You need to visit http://www.NSIHorrorStories.com :)

well anyway sorry u dont see the point but we got off topic anyway lol:angry:

The reason that some registrars are blocking transfers to eNom - even when they have been approved by the admin contact - is that Domain Registry of America/Canada/Europe/etc are "slamming" domains with a deceptive "false invoice" campaign that fools customers into transfering away from their current registrar and to eNom when they really don't mean to do so. Until this deceptive practice is stopped, registrars are being forced to protect their customers.

The numbers of domains transferred in this manner has reached into the many tens of thousands as I understand it - so the problem is not trivial.

Once the customer realizes that the transfer was a "trick" they are going back to their registrar demanding that the domain be returned. You can imagine that this is very costly for the registrar - and when you are operating on thin margins to begin with, the whole thing is very costly.

-t

i can believe that , i receive mail from themevery month for all my domains i have --it like they have access to the whoisi database