Hello ,

firstly i want to know if estdomains (http://www.estdomains.com) is a reseller from another registry ?
or they have their own registry?

Every many days - yes every many days - a problem accure in their
registry and no one of customers can register domains.

when i open a ticket the same reply " some problem in registry and will take some time"

the message appears to customer is " Order Locked In Processing "
as i know it appeares when the main account has no funds enough.

can you blieve that they are ICANN accredited !!? how come?

I believe that they are their own registar, but because they are so cheap, they have a lot of customers that are spammers. (Check whois on many spam domains and you'll find they're registered with estdomains. I would stay away from them at any cost. Even if you don't spam, because of this know spam problem, a lot of their domains get blacklisted, even legitimate domains.

Yes, this is really true. I have with them only one domain (.net) for a trial done in the past at 4 USD. In some months i pass out

thanks for replies, that means i should use another register .
but i have a big number of domains from estdomains, it' a big problem :(

I have same problem with them. did they sloved your case?

no , they said 24 to 48 Hrs :(

i became afraid from this company

jump ship now and move on to another registrar. they are plenty out there that have better reps. You can go with end-user accounts like with godaddy, name.com, namecheap, or reseller with netearthone, directi, enom, tucows, etc. depending on what your goals are.

thanks rsbenedict ,
but transfer more than 300 domains + 60 sub-reseller account + 80 customer account
is so difficault and expenses :(

i hear ya!

but transfer more than 300 domains + 60 sub-reseller account + 80 customer account is so difficault and expenses

difficult - not really
expensive - compare it to the cost of loss of business, upset clients, service downtime, additional support etc - it might not actually be that much money ...

inform you sub-accounts and customers why, and let them make their own decisions, to shift your 300 domains to say enom, would cost you ~$2700

how much is it costing your business to stay with someone who is not providing the service you need ?

EstDomains are an accredited registrar, they use LogicBoxes as there control panel (which many other registrars use as well).

Therefore this isn't a too uncommon error. Most the time support solves them quickly after emailing them.

But if there are many different users having this error at the same time then it's in most cases that they don't have enough money at the registry. Which wouldn't be a surprise as they sell under cost.

I would suggest that you research a registrar before choosing it the next time especially when you get sub-resellers and clients and it's not for own use. You find much information about estdomain(s).

More than 50 Hours and the problem still existing :(

perhaps they may go down like registerfly??? I would get out quick, quick, quick! I know it's a lot of money, but think of the alternative!

I dont think so. I Think the better course of action is talk with all your DIRECT customers First. Not reseller, and ask them to renew using the alert of new prices raising.

I think Get the bulk Price for them in Dynadot Is easy. Go and get a Good price In first place.

Second, reseller club Have now a offer at 199 USD and 7.99 Price Per domain, but with resellers. Repeat with them.

Good luck.

I dont think so. I Think the better course of action is talk with all your DIRECT customers First. Not reseller, and ask them to renew using the alert of new prices raising.

I think Get the bulk Price for them in Dynadot Is easy. Go and get a Good price In first place.

Second, reseller club Have now a offer at 199 USD and 7.99 Price Per domain, but with resellers. Repeat with them.

Good luck.

i see this is the most suitable solution.
it's the time to move to reseller club.

thank you for advice.

you can get better prices with netearthone

When customers are involved, you need use a better known registrar, as Enom, RC or Dynadot.

I never think in have more than 1 customer in less known registrar ( some ones need special registrars anyway )

Now, any one have any information about time to resolving issue?
it entered in 3 days

anybody knows?

anybody knows?

Did you sent a support ticket or called them, they are the only one which can answer this question.

Also do you have that problem only with one extension or with all?

Did you sent a support ticket or called them, they are the only one which can answer this question.

Also do you have that problem only with one extension or with all?

sure i opened a support ticket , they wasn't know when the issue will resolve.
the problem with all accounts under estdomains , not me only!!
no one can register any domain with any extention.

now the issue resloved , and i got a direct reseller from reseller club.

thanks 4 all trying helping me, thank again

Hello!
We did indeed have problems with registering new domains. The problem itself was at gTLD ( http://en.wikipedia.org/wiki/Generic_top-level_domain ) level, so we weren't the only registrar having that issue. We always try to fix everything as fast as we can. We have 24/7 support which does its work very well. We're sorry if some issues take longer than the others and hope on your understanding. We'd also like to thank you for using our services. We are also waiting for your suggestions on improving our work.
If you have any questions or you need help with something concerning our services, please fill in a support ticket at https://support.estdomains.com/

Could you go a little bit more in details. A general gTLD problem is more or less impossible, maybe there was a problem with one of the registries.
But no other registrar reported any problem and I didn't got any information like that in any of the registry mailings.

estMate,
are you trying to persuade us it's a global problem?!!

STOP TRYING

I lost alot of customers because of this problem , and go to resellerclub
you know it fine for sure.
if it is a global problem , it should found in resellerclub too.

this problem is exclusively for ESTDOMAINS

look at this statistics http://www.webhosting.info/registrars/reports/total_domains/estdomains.com

you will understand what i say.

Yeah, I can say using netearthone who also uses logicboxes, there were no issues in registering domains. Seems like an isolated estdomains' problem

estdomains is part of the Russian Business Network (crime syndicate). They participate in spamming, domain hijacking, anything criminal. I'd say ICAAN is finally catching up to them.

Regarding the issue. The problem occured with one of the registries. That registry had effect on our account so there was nothing we could do. We did everything possible and we're sure it's not going to happen again. Please accept our sincere apologies for any inconvenience this issue might have caused you.

Russian Business Network? lol xD Don't even want to comment on this as this is utter rubbish

estdomains is part of the Russian Business Network (crime syndicate). They participate in spamming, domain hijacking, anything criminal. I'd say ICAAN is finally catching up to them.

Any proof of this?

Regarding the issue. The problem occured with one of the registries. That registry had effect on our account so there was nothing we could do. We did everything possible and we're sure it's not going to happen again. Please accept our sincere apologies for any inconvenience this issue might have caused you.

Russian Business Network? lol xD Don't even want to comment on this as this is utter rubbish

Yes, thats why your company is connected to every hijacked domain, spyware, phishing, child porn, fake whois, what have you. People are catching on to you. You have nowhere to hide estMate. "Very sorry for the inconvenience"

Russian Business Network + estdomains http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLJ_enUS268US268&q=estdomains+rbn

Child porn + estdomains http://www.google.com/search?hl=en&rlz=1T4GGLJ_enUS268US268&q=estdomains+child+porn

Any proof of this?

Yes, I had a customer whose domain was hijacked, and lo and behold showed up registered at estdomains. I helped them file a fraud reversal at Enom, the whois info of the domain name was literally changed to a ransom note - "If you want your domain back" contact so and so at .ru in the lines that should have been owner info.

Estdomains replied with - everything looks legit to us, we won't reverse it. And a simple google search shows them affiliated with any cyber crime you can think of.

Jim, even when there are many stories around estdomains your comment isn't completely fair. If a domain was hijacked you just first and foremost blame the loosing registrar (or the owner of the domain), not the gaining registrar. You can transfer a domain to any registrar.
There are also stories of people which sold names and then after they got transferred away they said the domain was hijacked and asked for the domain back. In that case you are happy when the gaining registrar doesn't just give the domain out.

Regarding the issue. The problem occured with one of the registries. That registry had effect on our account so there was nothing we could do. We did everything possible and we're sure it's not going to happen again. Please accept our sincere apologies for any inconvenience this issue might have caused you.

Why can't you come out with facts. Which registry and what exactly the problem was.
From the comments I read it must have been Verisign and from the LogicBoxes error code it looked very much like not enough funds in the registry account.
As Verisign gives you ten times a year an emergency limit you must have gone many times in debt with them...

dear estMate,

you know it wasn't the first time , this issue repeated about 4 or 5 times as i remember,
and you said it wasn't your fault,
so, how you assert it will not happen again?

I know it has happened before, but now it's something that shouldn't come up again. The problem wasn't about a payment/debt, it was about something else, unfortunately this information is private and I can't disclose it. Anyhow we came to an understanding with Verisign (yes, that's the one) and this problem shouldn't appear again. Everyone has their issues from time to time, we are no exception, but we'll try to do everything to prevent such things from happening. We apologize for that matter.


To page-zone:
First of all the fact that we sell a lot of domains to a Russian market doesn't make us accomplices of RBN.

Secondly, if we're that bad and work with RBN, why aren't their domains registered with us?

spamhaus.org/Rokso/evidence.lasso?rokso_id=ROK7465 - RBN information
whois.domaintools.com/rbnnetwork.com - ONLINENIC, INC.
whois.domaintools.com/4user.net - Key Systems GMBH
whois.domaintools.com/akimon.com - ONLINENIC, INC.

As for the child porn accusations:
If you type any other registrar’s name + "child porn" in google, you'll get much more replies.

For example:
godaddy:
google.com/search?hl=en&rlz=1T4GGLJ_enUS268US268&q=godaddy+child+porn

enom:
google.com/search?hl=en&rlz=1T4GGLJ_enUS268US268&q=enom+child+porn

tucows:
google.com/search?hl=en&rlz=1T4GGLJ_enUS268US268&q=tucows+child+porn

so why do you accuse us? If you have ANY child porn site to report, send it to me, or, better, report it through our ticket system and you will definitely see how fast it will be suspended.

I know it has happened before, but now it's something that shouldn't come up again. The problem wasn't about a payment/debt, it was about something else, unfortunately this information is private and I can't disclose it. Anyhow we came to an understanding with Verisign (yes, that's the one) and this problem shouldn't appear again. Everyone has their issues from time to time, we are no exception, but we'll try to do everything to prevent such things from happening. We apologize for that matter.



* what about raising prices?

* what about raising deletion charge from 1$ to 5$ :eek: ?
anyone can imagin the huge different between 1 : 5 $.

* what about removing .in and .in 3rd level without any announcement?

are these ways you solve your issues?

* what about raising prices? - two years ago we announced the promo, it is over now and that is why we have raised the prices. What's wrong about it?

* what about raising deletion charge from 1$ to 5$? - I suppose you know that the same step has been taken by every registrar, or will be taken in the nearest future.

* what about removing .in and .in 3rd level without any announcement? - There was an announcement, we have sent an email to every customer. Could it be that it has been cut by your spam-filter?

my begining with estdomains was in last october , the .com price was 5.99
after 1 or 2 month it became 6.39 , now it is 7.19.

less than 1 year and 3 changes in prices , is it normal for any registrar? , i'don't think that.

I suppose you know that the same step has been taken by every registrar

how?

estMate - While I have you, are you Vladimir Tsastsin (http://www.google.com/search?hl=en&safe=off&rlz=1T4GGIH_enUS277US277&q=Vladimir+Tsastsin&btnG=Search) the owner of the estdomains.com or do you just work for him?

I know a guy in Alaska that wants his domain back from you.

Registration Service Provided By: ESTHOST
Contact: sales@esthost.com (sales@esthost.com)
Abuse Desk Email Address: sales@esthost.com (sales@esthost.com)

Domain Name: ESTDOMAINS.COM

Registrant:
ESTHOST INC
Vladimir Tsastsin (sales@estdomains.com)
Tartu Peapostkontor
pk. 12
Tartu
,50001
EE
Tel. +372.55647646

About prices - first rise was brought with Verisign raising their prices at that time. Other registrars also raised their prices. I already explained the second increase - it was the end of the promo-action for .com domains, during which .com were sold for $5.99. In any case, we work constantly on something that would provide you with domains for the lowest prices. You'll see a row of vivid promo-actions in the nearest future.
About the increase of deletion charges - this ICANN resolution - www.domainnamenews.com/miscellaneous/icann-board-resolution-kills-domain-tasting/1689 - had effect on many registrars towards raising these charges, we were one of them.


2 page-zone:
what do you want to say with your post?

Already said it. What do you want to answer Vladimir? You can PM me or email me for the hijacked domain to give back.

The whois registration (ransom note) you call legitimate looks like this:

Domain Name: munged.COM
Registrant:
If you wanna get it back
For owner of this domain ()
mail me
x
null,11111
AT
Tel. +1.111111111111
Creation Date: 03-Nov-2006
Expiration Date: 03-Nov-2009
Domain servers in listed order:
ns2.munged.com
ns1.munged.com

Administrative Contact:
If you wanna get it back
For owner of this domain ()
mail me
x
null,11111
AT
Tel. +1.111111111111
Technical Contact:
If you wanna get it back
For owner of this domain ()
mail me
x
null,11111
AT
Tel. +1.111111111111
Billing Contact:
If you wanna get it back
For owner of this domain ()
mail me
x
null,11111
AT
Tel. +1.111111111111
Status:LOCKED

Sorry, I prefer to ignore you as there is no sense in your posts. In case you want to discuss something instead of saying something abstract, kindly PM me. I would be glad to discuss whatever you want.

It seems like you have edited your post and added whois information. This whois doesn't look so legitimate though. If you can write a support ticket at http://support.estdomains.com we'll just close the domain and that's it.

I want the domain returned to its rightfull owner. The person who registered it and held it for years before getting hijacked. I don't want the domain "closed". I want it returned. The original owner has contacted you several times, enom has contacted you. Give it back.

we should discuss this either in PM or in the tickets, forum is not the place to solve such issues, so I'm waiting for either the ticket or PM.

Sent the PM hours ago. And its seems we've hit a brick wall of support when it's taken off a public forum. Who are you insured with Vladimir? Whats the name of the insurance company on file with ICAAN. I might need to send them something to get this solved.

Should I tell you the passwords to our bank accounts too? As for PM - you know, I don't work in the support, so I can't answer you 24/7. If you want instant replies you should write to support. And bringing your problem out to a public forum isn't connected with solving it in any way, we could already have settled that matter with the domain owner directly through our support tickets.

Actually the only semi-instant replies happened in this public forum. They sure didn't happen when the domain owner tried the proper channels with you.

They actually went through the whole failed process with you once, and throughout the process that same fake whois was in place. I appreciate you suspending the domain after realizing you had no choice, due to it being exposed in a public forum. If the criminals were eliminated from your registrar, you would be left with about 5 domain names, isn't that true? Keep the domain Vladimir no one has time for your BS once, let alone twice.

oh, you don't even listen to what I'm saying. I couldn't find the information about the owner trying to get in touch with us ever. If you have some ticket ID - PM it to me. Otherwise, stop saying rubbish. Anyway, as you don't listen anyone but yourself, I'm not going to PM you anymore. As I have already told you it won't be hard to return the domain back to the owner, but we need an official request from him along with his ID, attached to the support ticket at http://support.estdomains.com. I hope the real owner of the domain will read this post and will get in touch with us, as it seems you aren't interested in returning it, all you want is to accuse us of "something-you've-heard-about-criminal-activity-on-estdomains". Have a nice day.