aiden11
04-24-2008, 05:45 PM
I am having some problems with WHMCS,
I do have 3 servers on it working fine.
I did add another one cPanel based, but the account creation takes ages, sometime times out.
When i go to server section, i can login fine using the WHM button there, so i guess the server has been added correctly.
I am not sure why this is happening on this server and not on the other ones.
Any help will be much appreciated.
PogiWeb
04-25-2008, 01:01 AM
If you try to add an account manually in WHM does it take forever?
aiden11
04-25-2008, 02:54 AM
Not at all, woks fine!
i do receive the following error now:
Server Command Error
Curl Error - couldn't connect to host (7)
urevisedhosting
04-25-2008, 05:05 AM
Sounds like a connection problem to me.
Make sure your firewall is accepting the incoming connection from your WHMCS Installation and also make sure your hash key and hostname is correct.
If all else fails raise a ticket with either cpanel or WHMCS they both have very good support and I am sure they will be willing to check it out for you.
Kind Regards
uberhostNET
04-25-2008, 06:01 AM
Have you stepped through your Apache Update screens in WHM to make certain that cURL is enabled? It will be under "Exhaustive Options List" as Curl [More Info ↑] CurlSSL [More Info ↑].
aiden11
04-25-2008, 12:57 PM
Thank you for your replies.
I went through Apache and made sure cURL is enabled, i also did disable firewall but still having the same issue, did check the ports and 2086 2087 and other required cpanel ports are open.
urevisedhosting
04-25-2008, 01:07 PM
In that case i would get Matt at WHMCS to take a look at it for you. He usually solves my problems straight away :)
trabia
05-04-2008, 09:42 AM
yes, matt from whmcs is very fast and a good person :)
He helps all the time.
uberhostNET
05-05-2008, 04:44 AM
Thank you for your replies.
I went through Apache and made sure cURL is enabled, i also did disable firewall but still having the same issue, did check the ports and 2086 2087 and other required cpanel ports are open.
I'll be interested to know how this turns out. Any resolution yet?
jerett
05-05-2008, 04:46 PM
thanks for updating us all. :)
myvpszone
07-13-2008, 11:59 PM
but i think it is for cURL with SSL if you install it i think you do not have this problem...