Not that you should expect a lot from something so cheap, but I've now sent three messages to their support group about a problem I've been having with my email account and have gotten no responses. Not even a "it's not our problem". I tried using their support email address and the form on the support page. I don't think it's too much to ask to acknowledge receipt of an issue. I was leary of the price so I signed up for a shorter stint and based on this experience I'm looking for a new host.

I went to their website. I see that they have a 30day money back guarantee. Perhaps you could get a refund? Then you could start looking for a new host!

tboat, i personally know IPowerWeb DOES follow through with their refunds.

I don't know exactly where you go or who you need to email, but they will give you a call back (perhaps within 3-5 days confirming your deletion and asking why you made the decision).

You'll get you're money back! :) Just please remember.. you do get what you pay for... it's something we all go through ALL throughout our lives (all is good!) :D just find a new host and move on.

I thought ipowerweb were good at it. May be you may give them some time or call them. Incase you are not satisfied, you may use your money back policy & search for a better host..:)

They are probably too busy spamming instead of handling support issues.

Originally posted by voxtreme-matt
They are probably too busy spamming instead of handling support issues.

I hear that....:rolleyes:

Originally posted by voxtreme-matt
They are probably too busy spamming instead of handling support issues.

Bravo !!

Well said... It's very clear to everyone that these days they are spamming quite a lot Since 2 month they started sending me unsolicited messages.

They are well known to everyone and wherever you go ( Hosting Directories, Search Engines ) they've bought advertising spaces for $$$. So, what's the point of spamming ??

...well, i think iPower with all this $$ flowing around ought to put some of it at least in a support staff (or stronger one for that matter).. hmm :eek:

they have the worst support ever, i sent them a pre-sales and I got a response 4 days later!

If you browse a lot, you may notice that their advertisements are spread all over the internet. It seems they do not leave any chance.....as far as support is concerned, i think its getting out of their hands now...:eek:

lol personally i dont like ipowerweb they're jerks IMHO. just my 2 cents though. i had a client who signed up for there like $7.95 service. not to mention their control panel down right sucks no if ands or butts about it

I hope some IpowerWeb Rep is reading this and would like to explain :)

The story behind Ipowerweb is that they are trying to build a client base big enough, so they can sell the company and cash in.

They have been very successful in getting clients.

I hate this company, because they drives the PPC sky high ...

Say...what was that advertising page that they were paying big bucks per click? I need to click a few today...