blowouthosts
04-16-2008, 12:28 PM
Introducing the Ultimate Administration Experience!
We can do anything from setting up your server, managing it, run your support ticket systems, check and reply to emails, and even answer your phone calls! With our administration team staffed with 5 administrators, sales, and support staff. You can rest assured that your clients will have a warm stay at your hosting company, so that you can relax resting assured that your clients are getting the best of care! To speak with a live sales representative please call (800) 208-6314.
With the BlowOut Hosts Administration Service, you sit back, collect money, and we do all the work for you!
We also have a rollover service so that if you don't use your monthly credits (all plans are paid monthly), we roll over the left over tickets, phone minutes, or email counts to the next billing cycle.
Server Administration (includes initial setup): $30.00/Month (server end issues)
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=89)
Support ticket management: $0.20/Ticket (minimum of $30.00 deposit $30.00 = 150 tickets)
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=88)
Phone Support: 80 minutes for $30.00
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=58)
Email Management: Have a overloaded sales@yourname.com? Well forward it to us so we can take care of it for you! $0.15/Response (minimum of $30.00 deposit $30.00 = 200 emails!)
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=46)
When you get close to passing your credits, we will send you email to let you know that it is time to reload your account.
To order more credits, simply open a sales ticket. So that we can work out the best deal for your business!
What does this all include?
Support ticket management:
Have a ticket system? Would you like us to manage it for you? If so get our Ticket System Management!
We answer all of your clients questions, insuring them that you leave them in capable, knowledgeable hands. (includes billing, sales, technical support, and customer service)
Our support ticket management is for user end issues, and not server end issues. If something server (root wise) needs repairing you will have to have our server administration service.
Phone Support:
Phone support is so that all of your customers can call into a 1-800 number, enter your extension, and select the department that they wish to speak to for all technical support, abuse sales, billing, and customer service issues. We have operators for around the clock support to ensure that your clients will have the websites up and running 24/7! (We also have a 1-800 number for you to call in about questions to your account!)
Phone support is for user end management, if it is a server wise issue the client in question would need server administration service.
Email Management:
Have support, sales, and other emails that are overflowing? Need a break, or can't do it by yourself? With our email response service will ensure that your emails get answered in a timely fashion! This includes all departments, and if server administration is attached to the server in question it is included also.
Server Management:
No Hourly Limit Restrictions
45 Minute Average Response Times
2 Hour Average Resolution Times
Within 6 Hour Response Time Guarantee for Support Tickets
Within 24 Hour Resolution Time Guarantee for Support Tickets
Security Patching and Software Updates
Backend Server Upgrades - Kernel, PHP, Apache, MySQL, Bind (DNS), etc
Backup Script(s) (Transfer Sites)
Server-required 3rd Party Software Installations (ImageMagick, Fantastico, Ruby on Rails, GD Library, etc)
Installation of various server components (PHP recompile, Perl Modules, Apache Modules, etc)
All types of security tools are installed;
BFD SIM AIDE PRM APF, CSF (Recommended), Kiss Firewall and Ddos Protection (Requests are accepted)
*If any abuse cases are reported this goes straight to the owner to resolve.
We can do anything from setting up your server, managing it, run your support ticket systems, check and reply to emails, and even answer your phone calls! With our administration team staffed with 5 administrators, sales, and support staff. You can rest assured that your clients will have a warm stay at your hosting company, so that you can relax resting assured that your clients are getting the best of care! To speak with a live sales representative please call (800) 208-6314.
With the BlowOut Hosts Administration Service, you sit back, collect money, and we do all the work for you!
We also have a rollover service so that if you don't use your monthly credits (all plans are paid monthly), we roll over the left over tickets, phone minutes, or email counts to the next billing cycle.
Server Administration (includes initial setup): $30.00/Month (server end issues)
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=89)
Support ticket management: $0.20/Ticket (minimum of $30.00 deposit $30.00 = 150 tickets)
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=88)
Phone Support: 80 minutes for $30.00
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=58)
Email Management: Have a overloaded sales@yourname.com? Well forward it to us so we can take care of it for you! $0.15/Response (minimum of $30.00 deposit $30.00 = 200 emails!)
Order Now! (http://www.blowouthosts.com/cart.php?a=add&pid=46)
When you get close to passing your credits, we will send you email to let you know that it is time to reload your account.
To order more credits, simply open a sales ticket. So that we can work out the best deal for your business!
What does this all include?
Support ticket management:
Have a ticket system? Would you like us to manage it for you? If so get our Ticket System Management!
We answer all of your clients questions, insuring them that you leave them in capable, knowledgeable hands. (includes billing, sales, technical support, and customer service)
Our support ticket management is for user end issues, and not server end issues. If something server (root wise) needs repairing you will have to have our server administration service.
Phone Support:
Phone support is so that all of your customers can call into a 1-800 number, enter your extension, and select the department that they wish to speak to for all technical support, abuse sales, billing, and customer service issues. We have operators for around the clock support to ensure that your clients will have the websites up and running 24/7! (We also have a 1-800 number for you to call in about questions to your account!)
Phone support is for user end management, if it is a server wise issue the client in question would need server administration service.
Email Management:
Have support, sales, and other emails that are overflowing? Need a break, or can't do it by yourself? With our email response service will ensure that your emails get answered in a timely fashion! This includes all departments, and if server administration is attached to the server in question it is included also.
Server Management:
No Hourly Limit Restrictions
45 Minute Average Response Times
2 Hour Average Resolution Times
Within 6 Hour Response Time Guarantee for Support Tickets
Within 24 Hour Resolution Time Guarantee for Support Tickets
Security Patching and Software Updates
Backend Server Upgrades - Kernel, PHP, Apache, MySQL, Bind (DNS), etc
Backup Script(s) (Transfer Sites)
Server-required 3rd Party Software Installations (ImageMagick, Fantastico, Ruby on Rails, GD Library, etc)
Installation of various server components (PHP recompile, Perl Modules, Apache Modules, etc)
All types of security tools are installed;
BFD SIM AIDE PRM APF, CSF (Recommended), Kiss Firewall and Ddos Protection (Requests are accepted)
*If any abuse cases are reported this goes straight to the owner to resolve.