here's what happened:
i had a site running on Joomla. about 250 unique visitors a day. suddenly gator shut down my site, i wake up in morning and read the e-mail like "your site was using too much of our CPU and we had to shut it down" how cool is that? no warning, nothing, they just kill your site.

ok, i removed site and they turned my babycroc account back (i had about 15 sites running on one account, they all were shut down due to one site).

so you just now - don't expect too much from shared hosting, i found on gator forums that maximum is about 5000 uniques per day and you're forced to move to much expensive dedicated!

Hi

This is a very common practice for most hosting companies and as long as you do your best to work with the host to resolve it and figure out what was causing the CPU Resources problem I'm sure they'll be more than happy to keep you as a customer on the shared package.

Also I'd recommend try contacting them via helpdesk/phone and then posting on their forums to confirm / status of the ticket.

Good luck

here's what happened:
so you just now - don't expect too much from shared hosting, i found on gator forums that maximum is about 5000 uniques per day and you're forced to move to much expensive dedicated!

Before jumping straight to a dedicated, I would also consider a VPS or semi-dedicated.

Running 15 Sites on a $10 account with that many visitors on one domain.....


Yeah... ok I can see why...

You could also try some more expensive quality shared hosting packages. Take a look at the shared offers section and look for hosts, which don't offer insane resources (Disk and Transfer)

Hello,


What is your ticket number with us? Were these 15 sites your sites or are you selling hosting on a shared plan? Did you install many mods to the joomla script? 250 uniques is nothing and definitely shouldn't cause any type of problem.

nakamura, can you tell me the IP of the server you are being hosted on? And the date you got suspended because I wrote e-mail to support about high load issues on my server ;-)

Hello,
What is your ticket number with us? Were these 15 sites your sites or are you selling hosting on a shared plan? Did you install many mods to the joomla script? 250 uniques is nothing and definitely shouldn't cause any type of problem.

ticket NAQ-2521266
it's now solved. as i said, due to fear that my other sites will be down i removed the one that caused problem. no, joomla had no modules, just SEF module.. perhaps it was a ckracker attack via some security hole - my joomla wasn't the latest version. who knows!

perhaps it was a ckracker attack via some security holeIf that were the reason for the suspension, the tech would have said so. Perhaps your site had a traffic peak. Seems the most likely explanation.

It all comes down to you get what you pay for really.

I mean for a $10 per month account you really can't expect much... :)

Did you honestly expect to be able to run 15 websites on a $10 account and not get shut down? It's shared hosting. Keyword in bold.

You live, you learn.

Did you honestly expect to be able to run 15 websites on a $10 account and not get shut down? It's shared hosting. Keyword in bold.I've done this and not had any problems, though these were low traffic, low resource usage sites.

While visitors to this or another web hosting forum might understand the limitations of shared hosting, most shared hosting customers probably won't.

Looking at it from the customer point of view, if the host is offering numerous gigs of bandwith and diskspace; 'unlimited domains' and Fantastico with Joomla and various other cms, forum and other types of software available, why would the average web user think there might be any possibility of a 'resource problem'? Most aren't thinking about CPU usage when they buy and this certainly isn't prominently displayed on the hosting sites I've seen, and the average person probably doesn't understand any references to the same buried wherever in the TOS.

For all I know, if $6.95 a month seems to be pretty much the rate across the board for the type of 'unlimited' domain account I'm buying, why would I take this as an indication that I shouldn't expect much from it or think of it as being anything other than the going rate?

Leaving aside the customers with malicious intent, I really think the hosts create a lot for themselves with the over-hyped and realistically impossible to deliver plans many offer, based on the knowledge that most customers won't ever use anything but a small percentage of what's being offered and a willingness to turf anyone who comes close to doing so.

Perhaps a bit more pre-sale emphasis by hosts on what you can actually do with the account they're offering, e.g., 'On this account you can host 1 Joomla site with less than 200 visitors a day', might avoid these types of situations although, honesty in this regard could lose some potential customers.

Obviously the big hosts don't need to be worried about what is probably a relatively small number of legit customers who run into resource problems and can just be shut off. However, this does sour the view of the hosting industry for those who end up in this situation.

And in all honesty, indulging in marketing practices that in some cases tread a pretty fine line from being outright fraud, regardless of the fine print in a TOS, end up being bad for everyone in this industry.

A couple things that can be done with Joomla to lessen the server load is to shut off the statistics gathering that Joomla does, use Googles analytics or your control panels statistics gathering instead. They are more complete anyway. Turn off Joomlas SEO if you don't really need it or try something like 404SEF.

Turn on page caching in Joomla

Install and Use modules like Query cache, and Ircmaxell's Page Cache (both free) from
http://www.joomlaperformance.com
They will greatly reduce the server load.

I use both and it has really helped reduce the load.

Another thing that can be done is reduce the amount of modules, components, extensions that are displayed on the main page.