Looking for a Shared Hosting Provider in the UK.. price not a constraint, excellent support required..

Please suggest..
Thanks..

Hi,

Have a look at NetHosted - http://www.nethosted.co.uk/
I use them for lovehangar.com

Have a look in the Offers section of the forum there are a few there or just search for uk hosting something is bound to turn up.

ive tried searching, couldnt come up wtth anythign productive.. also wanted actual reviews from people regarding their experiences..

Have you looked in the Offers section instead of searching ?

you can try these guys, excelent support and i use them for 2 of my sites.

http://www.krystal.co.uk/

vt6.co.uk has served my forums well for over 6 months, their UK servers and network have worked good for me.

if you're worried about support, send a few sales emails at various times of the day (such as day time, evening and possibly weekend) that way you can establish if their support is going to be okay

But that would be sales support, not tech one ;)

most hosts with less than 10 full time staff (and we all know that with less than 10 full time staff you can still have thousands and thousands of customers) will do a bit of everything. I know we certainly all do sales and support and we treat them all with the same priority, so unless you're looking at the likes of 1and1 it's more than likely the same people you're dealing with.

Are you looking for UK servers or UK business ?

Many UK hosting businesses use US servers.

so unless you're looking at the likes of 1and1 Maybe not the easiest of tech. support to deal with :mad:

I know www.tsohost.co.uk are a good uk based hosting company - own servers on their own network in their own private cage with uk support based in their UK office less than 10 minutes away from their own UK servers. I have no problem recommending a competitor when that competitor is good at what they do.

Hi
2 of the best in the UK are:
Clook.co.uk (Cpanel) or Unitedhosting.co.uk (Ensim pro).
Both have 24hr support.

Many UK hosting businesses use US servers.

If you are uk based and looking for hosting then avoid such companies. Bottom line, the server you host on needs to be as close to your target audience as possile to ensure the fastest loading times.

There are very few websites that need true 24 hour support as very few websites are truely global, most websites could be offline between midnight and 6am with no impact. That being said 'excellent support' is more than just being 24 hour so testing this doesnt give a good representaion of the level of support you can expect if there is a problem.

if you're worried about support, send a few sales emails at various times of the day (such as day time, evening and possibly weekend) that way you can establish if their support is going to be okay

isnt sales and support 2 different departments in a company..i dont think you should go by that.. sales is generally slower than support from my experience at least..

If you are uk based and looking for hosting then avoid such companies. Bottom line, the server you host on needs to be as close to your target audience as possile to ensure the fastest loading times.

There are very few websites that need true 24 hour support as very few websites are truely global, most websites could be offline between midnight and 6am with no impact. That being said 'excellent support' is more than just being 24 hour so testing this doesnt give a good representaion of the level of support you can expect if there is a problem.

im aware about that... and yes I am looking at a provider in the UK.. i agree with latency being a big factor.. my target audience is mainly the UK..

isnt sales and support 2 different departments in a company..i dont think you should go by that.. sales is generally slower than support from my experience at least..

I was simply going by what I know of quite a few service providers (I use this term as people with more than 10 servers) where the tech support and sales are handled by the same people. I'm not saying it'll work for every host, but I think for the small-medium service providers (again excluding those with less than 10 servers) you'll find that 90% of hosts will have the same group of people handling all sales/support/accounts emails