osviweb
03-27-2008, 11:25 AM
Hallo
I have a problem with Namesecure for a charity website with a .org domain.
We asked 3 times for the code to transfer away the domain and they gave us not working codes.
After that they locked the domain.
Name Secure locked the domain and it's impossible to unlock it. It's like that because they say it's expired and we have to pay 100 euro to unlock it.
Problem is that the exiration date is in end of may and not now!
They are probabily doing in this way because they do not want us to leave.
What I can do?
thanks
steventay
03-27-2008, 08:51 PM
As long the whois email address under you, you should not have problem moving out...
move to reliable one.... for me i like domaincentral.com cheap and no problem with it.
Frequently Asked Questions
http://www.namesecure.com/pages/faqs.jhtml
FAQs: Transfer Out
http://www.namesecure.com/pages/faqs-transfer-from-namesecure.jhtml
How can I get my authorization code for domains that I want to transfer away from NameSecure?
You can receive your authorization code for your domain by logging into My Account, selecting the domain you want to transfer and then clicking "Request your Authorization code" under Contact Modifications.
FAQs: Other Domain Registration Services
http://www.namesecure.com/pages/faqs-information.jhtml?faqCat=registration&faqSubCat=otherRegistration
osviweb
03-28-2008, 05:12 AM
thanks for kind reply
as mentioned above it is impossible to transfer from namesecure for two reasons:
1)Namesecure gives me invalid transfer codes: tried 3 times
2)After attempting to get codes namesecure put the domain as expired (eve if it is not) and it's impossible to do anything or get any code for transfer.
In this second case namesecure ask for 100 $ to renew the expired domain which really is NOT expiring (my domainexpires in july ans now march they say it's expiring).
THey are acting illegaly not to make us transfer. What I can do?
Plus this is a charity .org domain
osviweb
03-28-2008, 05:47 AM
what I can do to get the domain and denounce this?
osviweb
04-09-2008, 07:39 PM
I'm looking for help please. We are a child charity organization and NAMESECURE ILLEGALLY blocked our .org domain!
Beware NameSecure acting ILLEGALLY agains our CHARITY organization domain!
Namesecure is acting illegally against our domain personecomenoi.org to not make us transfer the domain from them. It gives wrong transfer codes and after two attempts blocks any further attempt and put the domain has expiring eve n if it is not!!
Cannot obtain any answer from support, impossible to contact them!
What we can do? Is there any government organization we can contact to stop this people at namesecure? please help :angry:
Take a deep breath..
Contact enom.com immediately, namesecure appears to be a reseller there.
They will see your whois information and give you the correct transfer code.
Techno
04-09-2008, 11:01 PM
Contact enom.com immediately, namesecure appears to be a reseller there.
?
I believe NameSecure.com is an ICANN registrar not an Enom reseller.
Domain ID : 98208634-LROR
Domain Name: PERSONECOMENOI.ORG
Created On:29-May-2003 10:01:25 UTC
Last Updated On:19-Mar-2008 03:40:00 UTC
Expiration Date:29-May-2009 10:01:25 UTC
Sponsoring Registrar:eNom, Inc. (R39-LROR)
Status:TRANSFER PROHIBITED
whatever they are the domain is at enom..
tech email is a namesecure one.
Techno
04-10-2008, 01:21 AM
Bizarre, Namesecure.com is registered at Dotster, but is the 'discount arm' of NetworkSolutions, and the domain above is registered at Enom.
osviweb
04-10-2008, 05:34 AM
thank you very much for your help
I do not understand clearly who I can contact but we're in touch with other child charity organizations around the world. I can ask some local organization to go personally in their offices , if I can get an address. Any suggestion is welcome
thank you very much