I signed up for an enom reseller account, with another reseller, I noticed that Im able to create sub-accounts too..AND the ability to delete the sub-account. so does this mean that my reseller has the ability to delete my account? if so..what will happen after they delete my account? will all the money i made from selling domain names be gone too? how will this work out?

I have heard that if there is money or domain in that account, the system won't allow it to be deleted.

Peter

I have heard that if there is money or domain in that account, the system won't allow it to be deleted.

Peter

Can sombody confirm if this is true?

Yes, but not until tomorrow when someone from eNom is in the office.

Frank

What is enom's URL?
Thanks!

The first thing I would try is enom.com (http://enom.com) :D

What is enom's URL?

Originally posted by RFhost
They first thing I would try is enom.com (http://enom.com) :D



Thanks RF host!

:rolleyes:

Originally posted by Aplusmedia
I signed up for an enom reseller account, with another reseller, I noticed that Im able to create sub-accounts too..AND the ability to delete the sub-account. so does this mean that my reseller has the ability to delete my account? if so..what will happen after they delete my account? will all the money i made from selling domain names be gone too? how will this work out?

Hi,

The only way a reseller account can be deleted is if there has been no activity with that account. In other words if any transactions have been placed with the account the reseller above loses the ability to delete that account. So the addition of funds or the creation of a domain would qualify as making that account permanent.

Hello,

As you mentioned, they are sub-accounts... They are you resellers, and they ain't able to delete your account in anyway. I' having PDQ reseller program as well with bunch of sub-accounts. You have the full control as the root. You can delete and add them, however they cannot. AT ALL !

Have a great day!

Originally posted by HeadMaster
Hello,

As you mentioned, they are sub-accounts... They are you resellers, and they ain't able to delete your account in anyway. I' having PDQ reseller program as well with bunch of sub-accounts. You have the full control as the root. You can delete and add them, however they cannot. AT ALL !

Have a great day!
You may want to read, carefully, what the original post said.

He didn't say his sub-account deleting his own account; he said his parent reseller deleting his own account, as a sub-account.

Peter

Originally posted by HeadMaster
Hello,

As you mentioned, they are sub-accounts... They are you resellers, and they ain't able to delete your account in anyway. I' having PDQ reseller program as well with bunch of sub-accounts. You have the full control as the root. You can delete and add them, however they cannot. AT ALL !

Have a great day!


mmm, I think you misunderstood the original posts.

Actually even as the "root" reseller you don't have that much control over the sub-accounts below you. The functions are very limited. And the top reseller can't delete the sub-accounts after they are funded or a domain is residing in them.

Actually, no matter where your account resides in the tree the true "root" admin is "enom". I don't think enom would allow the deletetion of domains and funds of an account. As they would be in the end explaining this.

thanks guys...
So in order to secure my reseller account, i'll need funds or domains in my account? How about if I dont have any funds or domains in my account, BUT i have a sub-reseller under my account? would my parent reseller be able to delete me then? i imagine not?

I am thinking of offering enom sub reseller account for a small yearly fee instead of one time setup fee. This is because I am going to offer it really cheap, so the yearly fee ensure that I won't run out of revenue and my sub reseller can keep getting the same low price for years.

Anyway, now that I know I can't delete sub reseller account, can anyone give me suggestion on the "yearly fee" idea? Will enom help me if my subreseller doesn't pay the renewal fee?

qwert967,

we're getting way off the original topic, but I wish you luck with your project. If you search for eNom here I think you'll see that there is a lot of "market preasure" to keep the wholesale price/setup fee very low. I doubt that a yearly fee will work.

Just my opinion,

Frank

I think it's important to note here that although it's true that a reseller cannot delete a sub-reseller account himself if there are funds and/or domains in the account, the emphasis there is on "himself".

I regrettably had a reseller who, for various reasons that I won't go into in public, was someone I was no longer prepared to do business with. I approached eNom asking what I should do, and received the following response:

"If you as the reseller no longer want to do business with a sub-account (and hence, any of their sub accounts)...you can advise them that you are cancelling your business relationship and will no longer provide them with discounted rates. They will then become a direct eNom account and all of their accounts will revert to retail pricing of $29.95-$49.95. They then have the option of finding another reseller or working with our sales department to establish reseller pricing on their own."

So although you cannot directly delete a sub-account with funds/domains, you can in fact have it reverted to retail status along with all the sub-accounts under it. This action would, of course, be a last resort, but it does emphasise the point that you should make sure the parent reseller you're dealing with is trustworthy, stable, and communicative.

Oh, and in case anyone thinks I was being harsh by cutting off a sub-reseller account, bear in mind the little known fact that a parent reseller can be held fully financially liable for fraud perpetrated in any of his sub-accounts.....

Hope this clears things up.

Simon.

Originally posted by AQHost
Oh, and in case anyone thinks I was being harsh by cutting off a sub-reseller account, bear in mind the little known fact that a parent reseller can be held fully financially liable for fraud perpetrated in any of his sub-accounts.....


This one is the biggie to me.

I've had numerous conversations with eNom to confirm this. While I can't say I see anything like this in their reseller agreements, it is their stated policy. If fraud occurs in a sub accoun and the sub will not cover the fraud eNom goes up the food chain trying to collect.

This makes me think twice (and sometimes three times) as to who I will setup as a sub-reseller.

Frank

Originally posted by ffeingol
This makes me think twice (and sometimes three times) as to who I will setup as a sub-reseller.

Major ditto, and I can't help wondering if it's been overlooked by the people offering $6.95 accounts for a pittance on Ebay. If you offer a $6.95 reseller account, you make nada, zilch, zip, per registration. In other words the only profit is the initial signup fee. Now weigh that against the potential fees per chargeback if you had a problem sub-account selling domains at $8.95 using eNom's card processing:

$35 chargeback fee (may or may not be passed on at eNom's discretion)
$6.95 for the registration (though you would get the domain pushed into your account - whoopee)
$1.22 in card processing fees

That's a potential total of $43.17 per chargeback that eNom would be chasing you for. Bear in mind that they'll chase your sub-reseller first, but you only need to get saddled with a sub-reseller who's part of a card-laundering ring (thus hardly likely to hang around and pay what he owes) and it could get real expensive real quick...

Simon.

Originally posted by AQHost
If you offer a $6.95 reseller account, you make nada, zilch, zip, per registration. In other words the only profit is the initial signup fee. Now weigh that against the potential fees per chargeback

It's not only about the possible chargebacks, I wonder what business strategy it is to go such low...