Is it possible i can pipe all emails to my kayako support desk?

Has anybody here done it with sucsess if yes how do you find it any problems?

I have an install with piping. Works fine. It is the way to go if you want the emails to come in quickly instead of on a cron.

My aliases file for exim looks something like this: support: "| /home/*******/public_html/support/cli/index.php"

After upgrades/install I just need to remember to set exec permissions on cli/index.php or it will bounce mails with strange errors.

how did you go about piping them i can find it in any setting in admin panel

It's in the manual under Installation / Email piping: http://forums.kayako.com/f61/user-manuals-11332/

It's not done from Kayako, though you need to set up something to catch the piped email there, it's done through your server's control panel. In cPanel (which it appears you're using), go to mail and set up a forward to the cli file. For me I had to include it inside "quotes" for it to work.

Thank you il look into it