Hello Guys,

I have a client who needs an autoresponder. I have setup the vacation message and activated it (checked the box) but it isn't sending out autoreponder message.

Any idea why?



--Omair

Perhaps go to know that the standard cobalt autoresponder sends a message to the receipient once a week. After that the db is cleared and you will receive it again.

Try modify the message and test again. I had some customers complaining about the same but when I tested it i received it second test I didn't. I find out at cobalt that the above was my case.

I hope this helps you a little.

Robbert

Actually, I never receive it the first time as well.

Anyone? Come'on I know many of you have autoresponders already working on their RaQ. :)

I will check here; what is in you aliasses file ??

Which aliases file?

check this one:

/etc/mail/aliases you should see the emailadress your created a autoresp for. what does it say???

Sorry, but there is no such file as aliases in the /etc/mail folder.

Here is the listing:


[root@www mail]# ls -l
total 52
-rw-r--r-- 1 root root 3016 Aug 11 05:57 access
-rw-r--r-- 1 root root 20480 Aug 11 05:57 access.db
-rw-r--r-- 1 root root 20480 Aug 17 12:04 popip.db
-rw-r--r-- 1 root root 216 Sep 9 1999 sendmail.ct
-rw-r--r-- 1 root root 5342 Sep 9 1999 sendmail.hf



--Omair

How about just /etc? See it there?

Here is what its written against my client's username:


testacct: "|/usr/local/sbin/vacation.pl /var/vacation/testacct.msg testaccountt@www.clientdomain.com", \testacct, peter@hostingbetter.com



Any idea what's wrong in this?

Am I correct that it contains an autoresponder and a forwarder ??

Try the autoresponder for the record without the forward..

Just to see what happens then !! Maybe cobalt incompatibility :mad:

Well, I have tried with a forward as well as without a forward too.

Please advise.

Does it happen on every account on the box ??

Try rebuilding the aliases database

from the command prompt run as root the following command:

newaliases

hth

Rob

When I did 'newaliases', I am getting these errors:


/etc/aliases.majordomo: line 849: owner-majordomo_site53... Warning: duplicate a
lias name owner-majordomo_site53
/etc/aliases.majordomo: line 850: majordomo_site53-owner... Warning: duplicate a
lias name majordomo_site53-owner
/etc/aliases.majordomo: line 851: majordomo_site53... Warning: duplicate alias n
ame majordomo_site53
/etc/aliases.majordomo: line 852: owner-majordomo_site53... Warning: duplicate a
lias name owner-majordomo_site53
/etc/aliases.majordomo: line 853: majordomo_site53-owner... Warning: duplicate a
lias name majordomo_site53-owner
/etc/aliases.majordomo: line 854: majordomo_site53... Warning: duplicate alias n
ame majordomo_site53
/etc/aliases.majordomo: line 855: owner-majordomo_site53... Warning: duplicate a
lias name owner-majordomo_site53
/etc/aliases.majordomo: line 856: majordomo_site53-owner... Warning: duplicate a
lias name majordomo_site53-owner
/etc/aliases.majordomo: line 857: majordomo_site53... Warning: duplicate alias n
ame majordomo_site53
/etc/aliases.majordomo: line 858: owner-majordomo_site53... Warning: duplicate a
lias name owner-majordomo_site53
/etc/aliases.majordomo: line 859: majordomo_site53-owner... Warning: duplicate a
lias name majordomo_site53-owner
/etc/aliases.majordomo: 873 aliases, longest 129 bytes, 52937 bytes total


Any idea why I am getting these errors?

I need to investigate it further but those errors have nothing to do with the autoresponder not working...

I get back here

Robbert

I would be waiting for your reply. :)


--Omair

Nothing yet ..... :angry:

:(


--Omair

Anyone else who knows the solution?

What permissions does the *.pl file have which contains the text which will be autoresponded ?? Who owns the file ???

do a ls -l

Anyone? The client desperately need this to be working.

working on it.....

Still? :)