we have had ticket open for about 5 days so far simply ticket was asking for our license key is that too much to ask, we wish some one else can create a sub reseller panel for whm , is they any other out there they just deleted there forums not loading for me because i am guessing customer complaints flooded it , and they never look at tickets, any one have suggestions?

What company are you talking about?

Deasoft is the one that owns WHMReseller I believe.

Support IS horrible, but it is basically a standalone product and you shouldn't need support for it regardless, unless you are changing your server IP's

lol i just asked for my license key 3 days now still dont have it,

Know what is funny? They delete posts on their forums and threaten members. I bought this product on the 30th of January. I wish they could be banned for trying to sell here.

http://forum.deasoft.com/showthread.php?t=236

Here is the thread check it before they delete it.

Not good for them, They lost my confidence a while ago. Hence why I never bought it.

hey ZeroCapacity if u looked i replied a long time ago im second reply lol,,,,

Yeah man you did I saw that after I posted this. Someone needs to give them an enema. Tell me to go away when you have my money? Yeah like that is going to happen.

We have released a new version of WHMreseller: Version 3.2

This version is an improvement on the previous version.

Also I would like to point out the more WHMreseller is talked down, the slower it grows and develops. Its funny how many of you complain terribly yet still keep using the software. Why? because customers like using WHMreseller, it gives them control over their hosting. You guys know this and I've seen many of your businesses grow dramatically because of WHMreseller. Some of you complain that you lost 3 customers because of a bug, but what you don't seem to realise is you only gained those customers in the first place because of WHMreseller.

So rather than bashing deasoft and WHMreseller, try supporting it and we'll all get a lot further a lot quicker. We have a number of new ideas we want to add to WHMreseller, but we can't while all this public bashing goes on. Most of your complaining has to do with bugs. Well the fact of life is - bugs are always a problem with software, even cpanel itself was buggy to start with, you need to get behind WHMreseller so we can add more staff to the project, as it is now we can't invest in it while its slowed down by public relations issues. So please try saying something positive, it helps everyone.

People would be positive if your support didnt take 2 weeks ;)

Please see explanation here:

http://www.webhostingtalk.com/showthread.php?t=572026&page=7

The large post explains it all.