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View Full Version : ataraxy.net


dreamyglitte
08-16-2002, 05:45 PM
I have been looking for a new host, http://ataraxy.net looks nice. Anyone have any experiance with them?

UH-Matt
08-16-2002, 09:59 PM
If you are looking for a new host then post a request in the correct section and you are more than likely to get a nice deal

dreamyglitte
08-18-2002, 01:51 AM
Thank you Matt, but I wanted to know more about the specific company.

Does anyone have any information about Ataraxy?

ataraxy
08-18-2002, 05:40 AM
I run Ataraxy.net...

If there is any information I can give you then please let me know, you can contact me via AIM (AtaraxySupport), ICQ (166710758), and Yahoo (ataraxy_hosting).

I can also put you in touch with current customers if you would like?

- Dru

whatever
09-22-2002, 07:10 AM
Don't go with ataraxy. They have bad support, dru owns ataraxy. Maybe they have bad support because dru has no internet at the moment and that 'lana' is very unspecific. I say give them ago, but i posted this
http://forums.ataraxy.net/viewthread.php?tid=54&pid=198#pid198
Obviously they can't stand to be critised. And dru can you answer this:
http://forums.ataraxy.net/viewthread.php?tid=49
Make the right choice...

Xandra
09-22-2002, 07:21 AM
Ataraxy is a really good place and I've talked to Dru a few times before... she is a very helpful and friendly person. One of my site's is currently hosted there (Star100, since a month ago) and I have no problems at all :)

And whatever, I think you should watch what you say about hosts and WHT. Ataraxy isn't on any "blacklist" here, considering that there is only 1 thread about them. Actually... is there even a blacklist? I do know that company names are censored sometimes. :confused:

SoftWareRevue
09-22-2002, 07:36 AM
No. There's no "blacklist" here, Xandra. The URLs that you see *****d out are that way for repeatedly breaking forum rules.

dreamyglitte, They're just a little too new to find much information here.

PixelBomb
09-22-2002, 12:50 PM
Ataraxy Support is not bad. Lana is online all of the time to help with anything and is very nice. Like Lana said in her reply to you on the forums she can only answere questions on the forums and on AIM not through helpdesk or email. And she only answeres the questions she knows the answeres to and leaves the other's for Dru to answere because shes the only one that knows the answere to them. They didn't lose any business either, its going to kill them if you don't sign up with them. Give Dru a couple of days to get your damn question answered you jerk. Alot people love ataraxy because their friendly and helpful.

SoftWareRevue
09-22-2002, 12:58 PM
Originally posted by PixelBomb
. . . . . . . people love ataraxy because their friendly and helpful. Hopefully you are not a reflection of their friendliness.
I understand you are new. But, you would do well to learn some effective communication skills.
I read the forum. It does not appear that person is interested in being hosted by ataraxy. But, when you respond as you have here, you may make others not want to be hosted there as well.

Xandra
09-22-2002, 12:59 PM
Originally posted by PixelBomb
Ataraxy Support is not bad. Lana is online all of the time to help with anything and is very nice. Like Lana said in her reply to you on the forums she can only answere questions on the forums and on AIM not through helpdesk or email. And she only answeres the questions she knows the answeres to and leaves the other's for Dru to answere because shes the only one that knows the answere to them. They didn't lose any business either, its going to kill them if you don't sign up with them. Give Dru a couple of days to get your damn question answered you jerk. Alot people love ataraxy because their friendly and helpful.
I'm sorry but I noticed that you spell the word "answer" as "answere"... the same way as Lana on the Ataraxy support forums. I'm an English language freak. Don't mind me.

AntiSpamHosts
09-22-2002, 01:01 PM
Dang SWR, almost 5k posts....


I have never heard bad about ataraxy, but that doesnt mean they arent.

AntiSpamHosts
09-22-2002, 01:02 PM
Originally posted by Xandra

I'm sorry but I noticed that you spell the word "answer" as "answere"... the same way as Lana on the Ataraxy support forums. I'm an English language freak. Don't mind me.


BUSTED BY THE XANDRA

PixelBomb
09-22-2002, 01:06 PM
I tried to edit my post before but for some reason it wouldn't let me when I tried to and I dont use ataraxy. I've talked to Lana over AIM, so thats how I know she's friendly.

SoftWareRevue
09-22-2002, 01:10 PM
You have to be logged in as PixelBomb. Then click that little edit/delete button in the bottom right. Maybe you clicked the edit/delete button of the post before yours.

dreamyglitte
09-22-2002, 08:28 PM
It seems as though this "Dru" has internet access although it is through some sort of "internet cafe" also, the company seems to be having a lot of downtime issues. It doesn't seem as though there is enough support staff? Or that the owner doesn't have much experiance running a server? I really hope this is not a case of someone starting a company to just earn the money ex: "can't keep the hosting because not enough clients to cover costs" type mindset.

Sorry for the ramble.

Xandra
09-22-2002, 08:44 PM
Dru has problems with her home computer so she's in an internet cafe. She'll be back by next week. I do know for a fact that Dru is a reliable person and will handle requests and questions on time. Juding from their current reputation (with the teen community at least), I don't think they will go out of business anytime soon. I still stick to my recommendation... I've been with them for a month and today's the first downtime.

In case you're wondering, Dru isn't a teen... she's in her 20s.

I can't say the same for Lana since I've never had to deal with her. I don't think I want to either, if she really did make the post above.

Gem Hexen
09-23-2002, 01:12 AM
:eek: Anyone else get the feeling that dreamyglitte = ataraxy = Xandra = PixelBomb? Maybe it's just me...

dreamyglitte
09-23-2002, 01:34 AM
noooooo, seriously. This isn't even the typical name I go by on forums. I wonder if I should be offended? Anyways, I am wondering why the server is still down for ataraxy? It has been down for all of today, not sure about yesterday.

Are there any other tiny personally owned hosts out there?

Gem Hexen
09-23-2002, 01:43 AM
Didn't mean to offend anyone. It was just a surmissation since a lot of people knew about a host that had never before been discussed. That's all.

dreamyglitte
09-23-2002, 01:44 AM
I think its because the person who runs ataraxy shares a very popular site among the young person domain "world" so ataraxy is HEAVILY promoted on it, hence a lot of us "knowing" the owner of ataraxy.

Akash
09-23-2002, 01:53 AM
Originally posted by dreamyglitte
I think its because the person who runs ataraxy shares a very popular site among the young person domain "world" so ataraxy is HEAVILY promoted on it, hence a lot of us "knowing" the owner of ataraxy.

so are you saying that only the young'ns would know about ataraxy?? :eek:

SoftWareRevue
09-23-2002, 05:24 AM
IF you would look at the forums at ataraxy, you would see reference to this thread. So it shouldn't be surprising that people that know about them come here.

Xandra
09-23-2002, 09:22 AM
Originally posted by IT Hosting
Didn't mean to offend anyone. It was just a surmissation since a lot of people knew about a host that had never before been discussed. That's all.
It is offensive and personal when you associate someone who can barely type out English sentences (namely Lana), with me. Was it your high post count that gave you a sense of the credibility you certainly do not have? Next time, try thinking before you waste the brain cells and energy typing something as ridiculous. I demand an apology.

ataraxy
10-23-2002, 05:29 AM
This is Dru, owner of Ataraxy. It seems there's a lot of judgements being thrown about here and since I've just found this extended thread, I'll comment on it all.

Yes, I had problems with Internet access, thus the problems in questions being answered. It only lasted a week and a half and accounts were setup even if only from an Internet Cafe. I think the fact that I spent a few hours a day at the Cafe to sort the situation out would mean something. We can't all control how life goes - we work with computers, they go down, there are problems. And we fix them as soon as possible. The server downtime was for about 24 hours, and the reason for the lengthy downtime was my not being able to come online to check everything out. AS SOON as I realised there was a problem, the server was up and running again within an hour.

Lana has been a member of staff since we opened in August and has helped many people out. I don't think it is right to be casting doubt upon her when she does a good job as a favour to me. We don't make that much profit to be able to throw money around for our staff, and this doesn't bother me one bit. We do aim our plans at teens, but they are certainly not restricted to this genre. The "popular" site mentioned has helped, and I don't see there being a problem with me using one creation of mine to promote another. That's life, that's business and I take the opportunity to let my visitors know of Ataraxy. Not all Hosting companies offer the non-Credit Card payments suitable for teens, and not all hosting companies can offer our prices because they are interested in profit.

It doesn't seem as though there is enough support staff? Or that the owner doesn't have much experiance running a server? I really hope this is not a case of someone starting a company to just earn the money ex: "can't keep the hosting because not enough clients to cover costs" type mindset.

Support staff is not an issue. They are available to answer questions on the forums, at the helpdesk and on various instant messengers throughout the day. They do not create accounts, I deal with all account creations and billing myself. It's called the Personal Touch, something many companies don't provide. No client of mine has a number, they all have names. I can't pretend I've been in the hosting business for long, because I haven't. I didn't have all that much experience when Ataraxy opened. Now, I do and the only complaints I've received are from people that don't deal with Ataraxy. My clients are perfectly satisfied and as long as that remains the case, I remain satisfied.

As for starting a company to earn the money, that was never the intention. If it was, I would have given up by now. We aren't in it for big profits, we are in it to give people the opportunity to have their own space at a low price.

I suppose that's all there is to say. I hope I've cleared some things up and you understand that Ataraxy isn't some cheap con or unprofessional hosting company about to go out of business. Look at the "popular" site mentioned. That is non-profit making and look how long that's been about.

Kari
10-27-2002, 09:59 PM
I am hosted with Ataraxy and I am very pleased with the service and support for the price. I think it is a great value for the money. The only downtime I've experienced since I have been hosted with them is one day, and it only lasted that long because of Dru's computer problems. (She was unaware of the issue until she got online, and then she quickly corrected the problem.) Otherwise, I have found tech support to be quite capable and knowledgable. I have no complaints about Ataraxy, period.

EStarr
10-27-2002, 10:10 PM
I am hosted with Atarxy for my own domains. I keep them off my server because they are very popular and I don't want to use up resources for my clients. I pay for my space and I also am friends with Dru.

I am moving, althought I love Dru, I never see her around anymore and the last I knew Credanco was support, I'm not sure how much you guys know about this guy but I've never met a person who liked him. He's unprofessional and I don't believe he knows what he's going. That is one reason I stopped purchasing low management from Pixelseven.

ataraxy
10-30-2002, 06:15 AM
Sorry to hear that Amy. Just so you know, I am around but am not on AIM because I'm trying to get work done, on aforementioned "popular site" and on Ataraxy. No request for help goes unanswered and all new accounts are dealt with quickly.

As for Credanco. No one but myself has root access. I configure all accounts and I sort out the billing and all aspects of the purchasing an account with us process. Credanco and Lana answer requests for help, on Instant Messengers and the Forums and Helpdesk. Both Credanco and Lana assist where possible with the content of domains, whereas only I deal with the domain setups. I know who all my clients are and I hope they trust me to do the best job with their money. For this reason, only I have access here. Whatever your grievances about Credanco may be, he helps where he can and I don't see as his support to Ataraxy should matter one bit when he doesn't deal with the core of Ataraxy's "being".

Credanco
11-12-2002, 11:11 PM
I guess I should step in here sometime and clear up some things. I am Credanco a.k.a. Joe (my real name) I used to use an alias but now I really don't care if people know my real name or not anymore. It was just a nickname that I used. I'm sure you all have a series of nicknames that people call you or used to call you.

I volunteer my time at Ataraxy Hosting and Pixelseven. Each has it's pros and cons. People who experienced downtime from Pixelseven or Ataraxy: I don't understand why people leave companies because of downtime. Do you think that the owners take a little trip to the datacenters and start chopping up their servers with a sledge hammer? Come on people. When a server goes down, these guys really take it to heart.

Originally posted by EStarr
I'm not sure how much you guys know about this guy but I've never met a person who liked him. He's unprofessional and I don't believe he knows what he's going. That is one reason I stopped purchasing low management from Pixelseven.

I'm sorry if you feel that way but I don't know everything. I try my best to help the customers of Ataraxy and Pixelseven in my FREE TIME but you have to understand that I can't possibly know everything there is to know about the internet. Also.. I'm one of the reasons you left Pixelseven? Sean does his best to serve his clients. We all try our best. Even though, I do work at technical support for Pixelseven, I do sometimes submit helpdesk tickets from time to time. The support is professional and fast. Usually I get a response within 5 minutes.

I don't know where you get off by telling people that I'm unprofessional and I don't know what I'm doing since I have never offered you support. Also.. you said that you have never met a person that liked me? I try my best to be friendly. If a problem with me, TELL ME! I mean.. it's not like I'm gonna blow up in your face. I'm not that kind of person.

<CORRECTION FOR THE ABOVE>
Sorry.. I remember.. I did offer you support. Once though. It was for a dedicated server I believe? I'm sorry if I'm not a dedicated server guru but I try my best.

If you hate me.. well.. too bad. I don't think I'm a bad person. If you have a problem.. e-mail me. Thanks :)

PS
If you have noticed that I have been offline for a week or two.. it's because I have been having problems with my computer. (viruses, operating system failing) If you're wondering.. I had to format both of my hard drives and install Windows 2000 4 times. Sorry for any inconvenience.

EStarr
11-15-2002, 10:58 PM
Credanco, if you didn't know anything about dedicated servers why did you respond to help me?

I don't hate you, I couldn't ever hate anyone. But I do believe others deserve to know how you act and treat people. Honestly, someone at my board said it best: "Another Timmy".

loser16
11-15-2002, 11:39 PM
I've talked to dru twice about ataraxy. It seems to be pretty good and every time I go to the site, it's never down. A daily of mine is a website hosted by ataraxy and that site is never down either. I intend to buy hosting from ataraxy next month. I think it's pretty good.

interactive
11-15-2002, 11:48 PM
Originally posted by Credanco
I guess I should step in here sometime and clear up some things. I am Credanco a.k.a. Joe (my real name) I used to use an alias but now I really don't care if people know my real name or not anymore. It was just a nickname that I used. I'm sure you all have a series of nicknames that people call you or used to call you.

I volunteer my time at Ataraxy Hosting and Pixelseven. Each has it's pros and cons. People who experienced downtime from Pixelseven or Ataraxy: I don't understand why people leave companies because of downtime. Do you think that the owners take a little trip to the datacenters and start chopping up their servers with a sledge hammer? Come on people. When a server goes down, these guys really take it to heart.



I'm sorry if you feel that way but I don't know everything. I try my best to help the customers of Ataraxy and Pixelseven in my FREE TIME but you have to understand that I can't possibly know everything there is to know about the internet. Also.. I'm one of the reasons you left Pixelseven? Sean does his best to serve his clients. We all try our best. Even though, I do work at technical support for Pixelseven, I do sometimes submit helpdesk tickets from time to time. The support is professional and fast. Usually I get a response within 5 minutes.

I don't know where you get off by telling people that I'm unprofessional and I don't know what I'm doing since I have never offered you support. Also.. you said that you have never met a person that liked me? I try my best to be friendly. If a problem with me, TELL ME! I mean.. it's not like I'm gonna blow up in your face. I'm not that kind of person.

<CORRECTION FOR THE ABOVE>
Sorry.. I remember.. I did offer you support. Once though. It was for a dedicated server I believe? I'm sorry if I'm not a dedicated server guru but I try my best.

If you hate me.. well.. too bad. I don't think I'm a bad person. If you have a problem.. e-mail me. Thanks :)

PS
If you have noticed that I have been offline for a week or two.. it's because I have been having problems with my computer. (viruses, operating system failing) If you're wondering.. I had to format both of my hard drives and install Windows 2000 4 times. Sorry for any inconvenience.


It seems like 1) you guys come up with alot of excuses and 2) you're rude.

Credanco
11-16-2002, 02:56 PM
Amy,

You do have a right to your opinion but I believe that people should judge for themselves.

Brandi,

Hey!!! I had no idea you participated at this board! :) I hope to see you at the Ataraxy Forums too :stickout: