Malkavian
03-05-2008, 11:04 PM
Hey guys.
I hope business is going good for all of you.
I initially ran a high-end graphic design firm. We mostly did websites, print design (including printing), and programming (pretty much any language). Thank fully, we have expanded at a phenomenal rate (and I wish the same for you guys!) and we want to start offering full blown services for our clients.
So we signed up with HostGator (I strongly recommend them) to begin reselling hosting.
So far, we have NOT allowed open registration for our clients to host with us. We have gotten so many orders, we decided to just let them sign up themselves.
We use WHMCS for billing and I enabled overselling. I figured it wouldn't really happen since I have the "Aluminum" package so I know I have to go to a dedicated server.
Questions I have:
1. What are your experiences with overselling? Ideally I would like to be competitive in the market, but I'm not going to exaggerate on the disk space and bandwidth.
2. What do you really give your clients when you oversell? What do they get, for sure, dedicated to them? (in terms of bandwidth and disk space)
3. Any advice as I make this move?
Okay, sorry for this huge post. I was a little excited.
I hope business is going good for all of you.
I initially ran a high-end graphic design firm. We mostly did websites, print design (including printing), and programming (pretty much any language). Thank fully, we have expanded at a phenomenal rate (and I wish the same for you guys!) and we want to start offering full blown services for our clients.
So we signed up with HostGator (I strongly recommend them) to begin reselling hosting.
So far, we have NOT allowed open registration for our clients to host with us. We have gotten so many orders, we decided to just let them sign up themselves.
We use WHMCS for billing and I enabled overselling. I figured it wouldn't really happen since I have the "Aluminum" package so I know I have to go to a dedicated server.
Questions I have:
1. What are your experiences with overselling? Ideally I would like to be competitive in the market, but I'm not going to exaggerate on the disk space and bandwidth.
2. What do you really give your clients when you oversell? What do they get, for sure, dedicated to them? (in terms of bandwidth and disk space)
3. Any advice as I make this move?
Okay, sorry for this huge post. I was a little excited.
