hey people im kinda new here but id though id say something on rackforce. I currently have 4 rackshack servers. Ya I thought they were pretty fast. 10mbit connection seems ok for me. Then I had a new business partner who wanted to try this other company, so we did. Its been about a month so far and I can say this is probly the best dedicated hosting company that I have ever dealt with. Their tech support is top of the line. I mean, like the first weekend I got it I had some linux questions (me being a win2k fan ;-)) anyways one guy sat on the phone with me for like 4 hours answering all my questions and everything . Telling my how to do this how to do that. Then I got smart and screwed up the dns thing I called the same guy back, and he's like "Oh ya I remember talking to you", if i was him I would have been a bit irratated but he was extremly cool about it. Another thing is You cant beat there prices atleast on the "littler" server. Its like $99 a month 1.6 p4 60 gb drive unlimited bandwidth 100mbit fibertoptic connection. Then plesk is another $15 a month I believe for liek 30 users. Thoguh im not a fan at all of plesk just cause it is a pain. Anyways Im about to send them a $5000 server as a co-location deal and wonderd if anyone had ever dealt with them before besides me.

Sounded like spam at first, then I thought nahhhh it sounds like a happy customer, then I saw unlimited bandwidth~~

lol maybe i hsould pick a better title next time eh? ;-) lol

So tell me, how exactly does their "unlimited" bandwidth deal work? You can run 800Gb a month and it's still only $99/month?

Being "unlimited" that would have to be the case right?

yup its unlimited though im still having a hard time on plesk seeing how much i have used :-)

hey guys just for your note

its NOT unlimited

its

Un-metered Bandwidth

I use them. Only for a about 2 weeks I love them so far.

isn't unmetered the same as unlimited?

No because im sure if you used a whole lot they would shut you down, or charge you.

hmm ok ill call them right now it was my understanding they did not charge...

I just got the 1.5 unmetered line. But im saying if you are using 10000gigs they wont let you just eat their network

lol ok thats basicly what they just told me which is understandable im still trying to find a site out theree that would use that much naywas aside from yahoo msn and all those morons.

Just to let you know, if you do a search on rackforce.com.

We've had a dicsussion about them.

They say it's unlimited if it's http only within XX gigs. Then they charge over. Unless you get a Un-Metered pipe with them. They're two options.

The fact that they offer unlimited, is enough for me not to choose them.

well i still like them :-P

still smells like unlimited to me.

and i wasn't asking how it all worked because i was thinking of joining, i was asking because it's got to be wrong

all the same to me

Here is the exact deal with RackForce!

We offer 2 types of "un-metered" connections:

1) Un-metered T1 is included with the Viper for $99/month

2) Un-metered 10Mbps is $275 extra

Un-metered is exactly that. You can eat as much bandwidth as is theoretically possible over those connections and we will not cut you off or charge you extra.

As for "unlimited" bandwidth. I appologize for RackForce using the term. We have stopped using the term and are in the process of removing it from all our corporate literature. Like you, we are tired of the "market crap" around "unlimited" bandwidth.


Kelly Beardmore
Operations Manager
RackForce.com

As for "unlimited" bandwidth. I appologize for RackForce using the term. We have stopped using the term and are in the process of removing it from all our corporate literature. Like you, we are tired of the "market crap" around "unlimited" bandwidth.

Bull****.

Read:
http://www.webhostingtalk.com/showthread.php?s=&threadid=60326&highlight=rackforce

I don't think you're "tired of it", because you promoted it.

Hmm...I guess you never make mistakes or try to correct them. The fact is we offer a better deal on dedicated server hosting than any company I know. I welcome you to try a Viper server for FREE for 30 days and see for yourself.

Kelly Beardmore
Operations Manager
RackForce.com

we allowed 2 host porn on these 10mbs as id get 1 in a snap

No... you're getting me all wrong.

You said:
Like you, we are tired of the "market crap" around "unlimited" bandwidth.

Honestly, how can you be tired of the "marketing crap" around "unlimited" bandwidth when you offered it? CLEARLY you did. In your TOS though, it said something very different. : )

All I'm saying is, you are wording it wrong. Because I highly doubt you were "tired" of it. You just want to make yourself look better, because you now know offering unlimited bandwidth isn't "right".

Well, let me put it this way. I personally am tired of all the smoke and mirrors in this business. How the Marketing Department felt at the time "unlimited" was decided upon...I can's say.

Kelly Beardmore
Operations Manager
RackForce.com

Ok well that's good.

Now fire those people.. :P

lol well why do they call it unlimited when its not umlimited makes no sense to me. thats like saying you can have free gas but we're gunna charge you.

So has anybody been with Rackforce for over 1 month? 6 months? 1 year? how old are they? I see all the posts are dated within like the last month and every time I see one its like you see somebody shamelessly promoting themselves. and the other person shamelessly bashing them. Granted everybody who has seriously dealt with web hosting has realized that what they advertise and what you really get are 2 differnt things.

I want to know Real Actual Experience. and In response to the person that said (4 hour talk with them) the Person that I talked to knew very little about Linux in fact I could have said that I had more knowledge in that arena.

Been with em for 2 weeks. No real problems as of yet. haven't needed support but their sales chat system and support/trouble ticket site is really cool. My only problem was the slapper DOS attack, but that hit everyone. :)

2 weeks sure isn’t much. It’s usually not until the 3rd or 4th week with Shared hosting Solutions that the Problems start showing up. I severely doubt that 2 weeks is hard enough to assess a problem. And Slapper is still affecting people. Ouch. That does say something about whoever installed the OS. The Patch was released almost 3 weeks ago for most people if not longer.

I am pretty sure that the real bugs with a Dedicated Server don’t show up the first month or so unless you got some bad hardware. In fact having set up my own Servers I would say after the first 4 months without a hitch you could possibly say, "this is a good host" and recommend it to other people safely and without worrying about your conscience

What does everybody else think? 4 Months a good time frame to go with only minor trouble before being able to recommend a host?

Oh, hey totally agree with you, 2 weeks means nothing. :)
Just giving my experience so far, as you seemed desperate for some feedback. can't make any recommendations thus far. :D

Originally posted by hKey_LM_32
2 weeks sure isn’t much. It’s usually not until the 3rd or 4th week with Shared hosting Solutions that the Problems start showing up. I severely doubt that 2 weeks is hard enough to assess a problem. And Slapper is still affecting people. Ouch. That does say something about whoever installed the OS. The Patch was released almost 3 weeks ago for most people if not longer.

I am pretty sure that the real bugs with a Dedicated Server don’t show up the first month or so unless you got some bad hardware. In fact having set up my own Servers I would say after the first 4 months without a hitch you could possibly say, "this is a good host" and recommend it to other people safely and without worrying about your conscience

What does everybody else think? 4 Months a good time frame to go with only minor trouble before being able to recommend a host?

I didnt recommend them. I just said I love it, and i still do:)

Fast support + Fast server = me happy:)

sounds cool, hopefully more people will post good things on them and especially ones used them for longer time frame.

[removed]

JUst wanna share my view about RACKFORCE.

Before signing up..please read http://www.rackforce.com/support_matrix.htm
carefully.

becareful with the sales pple. They are the best sales pple inthe world..somehow...they beautify things and and make everything sounded great but...when it comes to real work...things might turn out to be different.


BANDWIDTH =UNLIMITED (UNMETERED) yes..they are...but HTTP traffic only...watch out for traffic via FTP and email.

SPEED = SLOW SLOW SLOW. (when they say T1-, remember to check with them the actual speed..not line type.
to provide /offer unlimited..they can only do it if they control the speed of your pipe :)

Originally posted by boroon
SPEED = SLOW SLOW SLOW. (when they say T1-, remember to check with them the actual speed..not line type.
to provide /offer unlimited..they can only do it if they control the speed of your pipe :)

well of course if they say a T1 speed unlimited or unmetered that means as much as you can push through a T1 so duh of course they are going to limit you and a T1 is about 193KiloBytes/s so not very burstable but can still push quite a bit over a months time.

[EDITED]

How do people get unmetered and unlimited mixed up??? They are two completely different concepts!

When I bought my box from rackforce I was promised a dedicated T1 line with which I could use as I Please. That is exactly what I got. A dedicated T1 line that is unmetered. Unmetered - they don't watch the bandwidth you use. They cap the line so you can't go over, thus this takes away the fear of overchrage, or server shutdown. I can't tell you how comforting that is. I don't need to check my bandwidth stats everyday to make sure nobody has used up all my bandwidth for the month. I just let it run with no worries. :)

Interactive I spoke with a sales person (Dave) and he told me this:
"Dave: Our primary upstream is connected to a local GigE fiber network that feeds into an OC192 DWDM backbone that connects to MAE East, West, and Central."

***(I save any and all chat conversations with sales people so I can nail em if they make an offer and bail on it)*** :D

I also phoned the sales line, (to make sure these guys were real) and from speakaing with the sales guy (Brian) He told me relatively the same thing. (no I don't tap my own phone, don't worry) :D

Its always good to check with different people in the company to make sure they are all on the same page - if not they are either lying about their service, or they don't communicate (doesn't bode well for support issues)

I will also keep you guys posted on my server and any problems that may arise. So i'll see you back here in 2 weeks with an update - when i've had my server for 1 month.

I contacted them and they said unlimited, then I asked them why unlimited then they said unmetered. I asked them is it really unmetered? He pointed me to the TOS/AUP it said HTTP traffic only. I can't remeber if their was a limit on it either.

Originally posted by jayjay
I contacted them and they said unlimited, then I asked them why unlimited then they said unmetered. I asked them is it really unmetered? He pointed me to the TOS/AUP it said HTTP traffic only. I can't remeber if their was a limit on it either.

i wonder how they give unlimited http traffic? if thats the case i pushing around 30mbit of http all legal content this may be worth lookin into

what i know is "UNMETERED" HTTP TRAFFIC OF 20gb limit of all others traffic. (ftp,smtp,wget n etc..what ever traffic that are not xfer via port 80 will be metered. and once u over 20gb...you will be charge.

I spoke to brian and dave (you can see brian photo on their web site) before. 'they are really good SALES PPLE'...so becareful.

i would be happy to try one and see for myself because at the moment im a bit skeptical.

Originally posted by boroon
what i know is "UNMETERED" HTTP TRAFFIC OF 20gb limit of all others traffic. (ftp,smtp,wget n etc..what ever traffic that are not xfer via port 80 will be metered. and once u over 20gb...you will be charge.

I spoke to brian and dave (you can see brian photo on their web site) before. 'they are really good SALES PPLE'...so becareful.

What?? That can't be - according to my bandwidth stats i've used more than 20GB. This is the way I understood it. I receive a full T1 dedicated line to my box. I can use this T1 full all month and I won't be charged extra. And my server won't be shutoff. I'm calling tomorrow to find out because there is no mention of this 20GB limit on the site or in the TOS. Even the quote they gave me says "Unmetered Dedicated T1". If there is such a clause boroon & jayjay please point me to it, I still got 2 weeks to cancel to get my money back. :)

I think you should email them and ask them about those URL they have there they 'hide' those not to 'welcoming' information.

I have an unmetered 1.5mb/s. The do cap the upload as 1.5 but the download is acoupla megs a second:)

Hostkookster:

http://www.webhostingtalk.com/showthread.php?s=&threadid=60326

Unlimited HTTP they said at the time and 20GB otherwise. But, I guess things have changed since then? Maybe they found the post and thought it was time to change things.

Either way.. I find them shady.

Originally posted by boroon
I think you should email them and ask them about those URL they have there they 'hide' those not to 'welcoming' information.

Well since you have such a hateon for them, (don't know why), why don't you ask em? I'm not the one who's unhappy with the service.

Ya abaddon - i've found that too, sorta like a bonus?? :)

Well jayjay, we're all entitled to our own opinion. :)

After being with them for a while...i learn to NOT LIKE / NOT TRUST the word UNLIMITED.

Originally posted by boroon
After being with them for a while...i learn to NOT LIKE / NOT TRUST the word UNLIMITED.

Care to share your experience and enlighten us?

My contract says nothing about ovarages wheather it is http ftp pop or anything else. Because I cannot go over, I am capped:)

Ya thats exactly what I have. :)

I don't know what Boroon is bitchin about. :D

I like them I have been thinking about getting the 10mbit pipe as well. I just want to know if they will let me throw more than one server on it:)

They are no longer doing the 10mbit line:(

:( I hope they bring it back. Maybe they ran out of available ports?

I was hoping when I had a couple servers to stick em all on the one 10mbit line. They actually have this service. :)

Abaddon 10mbit is back! :)

I just checked the site and talked with Dave and its available again when you go build a server. I'm gettin in on this before its gone again.

I don't know what some people are complaining about. Does anyone know of anybody who has ever been charged overages for their unmetered lines at Rackforce? I've read their TOS/AUP word for word, and there is nothing in there that I wouldn't put myself, were I they. My restrictions on servers are more strict than they are.

If you don't understand something, call them. Brian will be happy to talk to you at length about anything you would like to know, and so would Doug, or anyone else that I have spoken with. Their support is great, Ian is a wizard with servers, and people there are very much motivated to help you even when it isn't their particular job function.

This unmetered-unlimited argument has been hashed over way too many times. They are not saying you can run Google on their lines and you'll only pay $99. You get a T-1 line, do with it what you will. Do you think they couldn't handle it if someone were to actually someday fill a T-1 pipe all month long?

Oh yes, Brian was nice to me when I contacted him on chat.
As he told me, there is no extra charge on bandwidth. And he also told me that they used to limit connection other than http to some extent, but not anymore!

I think I'm going to get a box with them, when I need one.