Unfortunately I have an old wildwestdomains reseller account with a few customers still left on it. I just called them and there trying to charge a customer of mine $80.00 because they say the name goes into redemption period 18 days after it expires. It's been 3 weeks since the name expired.

Isn't the redemption period adopted by ICANN 30 days still? Or can these idiots make up their own rules as they go along?

If it's still 30 days please send me a link to where I can lodge a complaint against wildwest-godaddy with ICANN.


Thanks very much

Moved to Domain Names.

see if the name is on TDNAM.com

No, it is not on TDNAM.com

Thank you

It's an 18 day redemption period at GoDaddy. You might ask them if there is a lower fee ($10) before it goes to TDNAM for auction. If it's on TDNAM, then it'll be $80 to redeem. Just another example of not letting your domains expire.

It's not on tdnam and I called wildwest and they said 80 bucks. More like just another example not to ever use wildwest or godaddy for anything. I thought ICANN governed these things but I guess not. I could have sworn all registrars had to wait at least 30 days before playing games with your name.

So did you ask them for a lower fee before it get's listed on TDNAM?

I thought ICANN governed these things but I guess not. I could have sworn all registrars had to wait at least 30 days before playing games with your name.

I don't know where you got the 30 days from. When a gTLD expires it gets auto-renewed at the registry for which the registrar gets charged the renewal fee. The registrar has a maximum of 45 days to cancel the domain and get a refund.
It's completely up to the registrar at which point he wants to do that, most write it in there terms. They can even delete the domain exactly at expiry date.

After the registrar deletes the domain it goes into redemption period, this one is 30 days. That's set by the registry and can't be influenced by the registrar. In this time you can still get the domain back for the high fee.

After those 30 days there is a 5 day pending delete period in which no one can do anything to the domain.

Lesson learned: renew your domain before expiry, you can't count on having any right on the domain after the expiry date.

Yes, I asked them for the lower fee and they would not budge from the 80 dollars even know I'm the reseller for the last 5 years who called them directly. I thought you were able to get the name back for the original fee for up to 30 days after expiration. I know enom does this as I moved to them years ago and am still trying to get all my customers moved away from wildwest. Thanks for all your responses.

you can't count on having any right on the domain after the expiry date.

Indeed, especially when your registrar's agreement says something like you lose all rights to it after expiration.

I thought you were able to get the name back for the original fee for up to 30 days after expiration. I know enom does this as I moved to them years ago and am still trying to get all my customers moved away from wildwest.

AFAIR Go Daddy and their sister companies lowered their grace period a few years back. Any registrar can actually do that, though I'd imagine those with resellers would notify them beforehand.

Why you didn't get Wild West Domains' notice about it (if they did send one to begin with, anyway) is anyone's guess. You might want to also check with eNom what they'll do to expired domain names, which might or might not be "worse" than how Wild West Domains treated your case.

For .info domains, the period is about 15 days, for .org it is longer

Yes, I asked them for the lower fee and they would not budge from the 80 dollars even know I'm the reseller for the last 5 years who called them directly.

If they sent the delete command to the registry they have to pay the redemption fee to the registry as well and they could give you a little bit a lower price but not price as low as the registration fee.
You can check if they deleted the domain by looking at the status in the whois, if it's redemptionPeriod or pendingDelete that's the case, otherwise not.

The five years being a reseller doesn't really count when you say that you transfer all domains away, that means they will not make your life easier, they just try to get money out of you...

For .info domains, the period is about 15 days, for .org it is longer

I think GoDaddy uses the same period for all extensions.
gTLD's have all the same maximum period of 45 days, so it really depends on the registrar.