justsilly
08-14-2002, 03:58 PM
I signed up with rackvillage a little over 3 months ago. I prepaid 6mo. My server is dead in the water and they won't respond to emails. How long can I go before reversing a charge on my credit card? How long is the limit usually? I tried calling my card company but was on hold for 45min with no answer. I'll try again tonight. What do you think my chances of getting this charge reversed are?
avara
08-14-2002, 04:32 PM
Usually 6 months, but it depends. I would recommend getting in touch with your bank right away.
Lurleene
08-14-2002, 05:21 PM
Usually 60 days, but you'll have to find out from your credit card company. All I can suggest is to call later at night, never at noon.
martialtiger
08-15-2002, 02:38 PM
Hey justsilly,
I work closely with the banks and credit card company because I work in the fraud dept for an internet billing company. Let me know the name of the credit card company and I'll see what I can find for you. :D
call the credit card up, they usually pretty good at dispute w/ merchant.