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View Full Version : Site down, but just www version of domain


GeorgeC
08-13-2002, 07:15 PM
Hi:
One of our sites is down, though strangely, only the www version. For example:

http://mydomain.com (works)
http://www.mydomain.com (doesn't work)

I tried restarting apache, though it didn't help. Does anyone have any advise? My web host is out for the day, so I can't get any help from them until tomorrow.

Thanks,

ntwaddel
08-13-2002, 07:17 PM
what is your domain? either they forgot to add the www in dns, or they forgot to add the www alias in the virtualhost.

GeorgeC
08-13-2002, 07:20 PM
Hi:
Domain is http://www.codingforums.com Things have been working fine until today, so the initial set up definitely isn't the problem.

Thanks for any insight,

ntwaddel
08-13-2002, 07:22 PM
i could get to it just fine.

GeorgeC
08-13-2002, 07:29 PM
You're kidding? You mean the URL with "www": http://www.codingforums.com ? If so, that certainly is interesting...it's down for me, and doing a ping/tracert returns both return "cannot resolve target system" errors.

ntwaddel
08-13-2002, 07:34 PM
yeah, i can get to it with www...

Pinging www.codingforums.com [216.40.247.127] with 32 bytes of data:

Reply from 216.40.247.127: bytes=32 time=124ms TTL=231
Reply from 216.40.247.127: bytes=32 time=81ms TTL=231
Reply from 216.40.247.127: bytes=32 time=81ms TTL=231
Reply from 216.40.247.127: bytes=32 time=111ms TTL=231

Ping statistics for 216.40.247.127:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 81ms, Maximum = 124ms, Average = 99ms

Noldar
08-13-2002, 07:36 PM
I can get to both OK also, but there does seem to be a problem with your DNS. The name servers listed with the root servers does not match the name servers listed in your DNS.

http://www.dnsreport.com/tools/dnsreport.ch?domain=codingforums.com

GeorgeC
08-13-2002, 07:44 PM
Hi Noldar:
Thanks for the info. I'll pass that onto my host. Something just doesnt' feel right, even though for most people it may still work.

Thanks guys,