webhelpp
02-03-2008, 04:32 AM
Hello Friends,
I post this to merely help those encountering trouble with Pagesgarden.com
I had a sight with them for over 2 years with just a domain name registered with them.
My domain was expiring, so I paid for 2 years via pay pal on their site
My site expired, and they took my payment anyhow not renewing my site
All emails, phone contacts (hoo ying fong/pagesgarden/malaysia) went unanswered and phones are not working.
Pretty obvious this company is not working properly or out of buisness, but for some great reason their site still works and you have access to cpanel...so they are not totally a disaster...they take your money but give you a way out at least
Suggestions to those with a site there:
-Just transfer out of Pagesgarden via Godaddy.com (transfer domain)..but make sure you know your secret code, epp, auth code...You can access this on your pagesgarden cpanel once logged in.
-follow godaddy's instructions and watch for their emails to admin. contact
-will take 6 days for your site to transfer..you'll have to change dns/nameservers because pagesgarden sends your site to a parked page server once expired.
-It appears Public Domain Registry is the Parent Company and DirectI is the same company...pagesgarden.com is a reseller
If someone from Public Domain Registry is reading this, your reseller is collecting money and not providing services.
I post this to merely help those encountering trouble with Pagesgarden.com
I had a sight with them for over 2 years with just a domain name registered with them.
My domain was expiring, so I paid for 2 years via pay pal on their site
My site expired, and they took my payment anyhow not renewing my site
All emails, phone contacts (hoo ying fong/pagesgarden/malaysia) went unanswered and phones are not working.
Pretty obvious this company is not working properly or out of buisness, but for some great reason their site still works and you have access to cpanel...so they are not totally a disaster...they take your money but give you a way out at least
Suggestions to those with a site there:
-Just transfer out of Pagesgarden via Godaddy.com (transfer domain)..but make sure you know your secret code, epp, auth code...You can access this on your pagesgarden cpanel once logged in.
-follow godaddy's instructions and watch for their emails to admin. contact
-will take 6 days for your site to transfer..you'll have to change dns/nameservers because pagesgarden sends your site to a parked page server once expired.
-It appears Public Domain Registry is the Parent Company and DirectI is the same company...pagesgarden.com is a reseller
If someone from Public Domain Registry is reading this, your reseller is collecting money and not providing services.
