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View Full Version : "Unlimited"


jasoncart
08-13-2002, 08:25 AM
What a bunch of numpties -

Please wait for a site operator to respond.
You are now chatting with 'Hostbasket Sales'
Hostbasket Sales: Hello. How may I assist you?
you: Hi
you: I am wondering how much bandwidth I can use on one of your 'unlimited' plans
Hostbasket Sales: One moment please
you: no problem
Hostbasket Sales: Burstable until 100 megabit/sec
you: ok - but say I use 100Gb of bandwidth one month, is that OK?
you: hello?
Hostbasket Sales: That is no problem, but you have to pay 6 euro for every extra GB extra on the standard GB in a hosting package.
you: but it says "unlimited". What is the limit?
Hostbasket Sales: Depends on which package you chose..
you: I am looking at the .net Expert
Hostbasket Sales: http://www.hostbasket.com/Shared_hosting_comparison_chart.shtml You can check the TRAFFIC on this page
you: http://www.hostbasket.com/dotnet_hosting.shtml - it says unlimited
Hostbasket Sales: There is a difference between bandwith and traffic.
you: ok - so how much traffic can I have on the .net expert plan?
Hostbasket Sales: One moment
Hostbasket Sales: 5 Gb
you: so how come it says unlimited when your actually limited to 5Gb?
Hostbasket Sales: A month
Hostbasket Sales: That is for the traffic. The bandwith is unlimited, in fact burstable until 100megabit/sec.
you: are there any other details on that plan that are misleading?
you: ok - so the bandwidth limit is 100mb/sec - not unlimited
Hostbasket Sales: Traffic is what you really download.
Hostbasket Sales: You will never reach 100mb/sec.
you: never mind - thank you for wasting my time

Reptilian Feline
08-13-2002, 08:41 AM
Unlimited always have a limit! :D

ATST
08-13-2002, 08:44 AM
What?
5Gb limit for the traffic, but the bandwith is unlimited?
If traffic is what you really download, then Bandwidth is _____ ?

Well, at least the name isn't misleading.
Hostbasket, The host that belongs in the basket - the waste basket.

Darph Bobo
08-13-2002, 08:45 AM
That's a new twist - from what I've seen, anyway.

You have 'unlimited' bandwidth, but limited traffic.

:confused:

What a wonderful way to rip people off....

Paul_9cy
08-13-2002, 08:45 AM
They are just saying there's no limit on the amount of bandwidth you can use at any one time. Alough the limit is 100mbps you could use it all at the same time just you would get charged for the transfer. Most host's do this just never actually say it.

Darph Bobo
08-13-2002, 08:52 AM
Originally posted by Paul_9cy
They are just saying there's no limit on the amount of bandwidth you can use at any one time. Alough the limit is 100mbps you could use it all at the same time just you would get charged for the transfer. Most host's do this just never actually say it.

I would say that your statement is inaccurate for the majority of the hosts that frequent this board.

There will always be scammers like this that prefer to play the 'word game', rather than conducting themselves honorably, but I seriously doubt that a company like, say, Dixiesys (it's the only companythat I could think of right off hand - hope he doesn't mind...) is going to play this game. It's not good business, and if you prefer to not have to re-invent your business every six months to keep people from hunting you down to hurt you, you'll stay away from it.

Just my $0.03, adjusted for inflation. :D

JayC
08-13-2002, 09:41 AM
I at least congratulate them for being one of the very few to understand what "bandwidth" is (even though they spell it incorrectly), and to recognize that the amount of data transferred isn't the same thing as bandwidth.

jhcashman
08-13-2002, 10:10 AM
look their traffic is

http://www.hostbasket.com/Shared_hosting_comparison_chart.shtml

Traffic / month 2.000 MB 2.000 MB 3.000 MB 5.000 MB 2.000 MB 3.000 MB 5.000 MB

it think they ment to use a ',' intead of a '.' as of right now you only get 5MB of traffic ???? :eek:

:stickout

zoid
08-13-2002, 10:15 AM
Originally posted by jhcashman
look their traffic is

http://www.hostbasket.com/Shared_hosting_comparison_chart.shtml

Traffic / month 2.000 MB 2.000 MB 3.000 MB 5.000 MB 2.000 MB 3.000 MB 5.000 MB

it think they ment to use a ',' intead of a '.' as of right now you only get 5MB of traffic ???? :eek:

:stickout
No, . is the right separator.

Alexander

g4p
08-13-2002, 06:18 PM
Originally posted by zoid

No, . is the right separator.

Alexander

Depends where in the world you are

argonblue
08-13-2002, 06:26 PM
"Look in my online glossary (T&C)... unlimited = <average.. DURRRR!!!"

Are we better or worse than lawyers? :)

ljprevo
08-13-2002, 06:40 PM
Originally posted by ATST
What?
5Gb limit for the traffic, but the bandwith is unlimited?
If traffic is what you really download, then Bandwidth is _____ ?



Ok, I have seen this time and time again, bandwidth and transfer ARE NOT THE SAME!

Ok in my office I have a T1 line 1.5 meg per second, that is the bandwidth, 1.5 meg per second, that is all I can transfer at any one time. It gets to 1.5 meg and stops, that is all I can push at anyone time.

That is bandwidth!


Transfer is

60 seconds in a min = 1.5meg X 60 = 90 meg of transfer in 1 minute is all I can "transfer"

Now 90 meg X 60 min = 5400 meg X 24 hours = 129,600 meg
or 130 gig of transfer per day.

Trust me, I am in no way for unlimited anything, it is just false.

I just wanted to explain bandwidth -vs- transfer.

It is the biggest misconception I know of.

Host limit the "tranfer" to control use of the bandwidth.

Does that make sense?

Here read this:

http://hosthelp.com/hostfactsbw.php

zoid
08-13-2002, 07:22 PM
Originally posted by g4p


Depends where in the world you are
True.

Alexander

zoid
08-13-2002, 07:25 PM
Originally posted by ATST
Well, at least the name isn't misleading.
Hostbasket, The host that belongs in the basket - the waste basket.
Why, what did they do wrong?

Alexander

ljprevo
08-13-2002, 07:28 PM
Originally posted by zoid

Why, what did they do wrong?

Alexander

Read the first post of this thread. :D

zoid
08-13-2002, 07:47 PM
Please wait for a site operator to respond.
You are now chatting with 'Hostbasket Sales'
Hostbasket Sales: Hello. How may I assist you?
you: Hi
you: I am wondering how much bandwidth I can use on one of your 'unlimited' plans
Hostbasket Sales: One moment please
you: no problem
Hostbasket Sales: Burstable until 100 megabit/sec
Jason asks for bandwidth and gets a correct answer.

you: ok - but say I use 100Gb of bandwidth one month, is that OK?
you: hello?
Hostbasket Sales: That is no problem, but you have to pay 6 euro for every extra GB extra on the standard GB in a hosting package.
He confuses bandwidth with traffic and is told that he can use 100 GB traffic but has to pay for every GB above the limit. Correct answer.

you: http://www.hostbasket.com/dotnet_hosting.shtml - it says unlimited
Hostbasket Sales: There is a difference between bandwith and traffic.
you: ok - so how much traffic can I have on the .net expert plan?
Hostbasket Sales: One moment
Hostbasket Sales: 5 Gb
They tell him the difference between traffic and bandwidth.

you: so how come it says unlimited when your actually limited to 5Gb?
Hostbasket Sales: A month
Hostbasket Sales: That is for the traffic. The bandwith is unlimited, in fact burstable until 100megabit/sec.
They tell him once again the difference.

you: are there any other details on that plan that are misleading?
you: ok - so the bandwidth limit is 100mb/sec - not unlimited
Hostbasket Sales: Traffic is what you really download.
Hostbasket Sales: You will never reach 100mb/sec.
you: never mind - thank you for wasting my time
He accuses them of misleading details and they tell him the third time the difference.

So? What did they do wrong?

Alexander

ljprevo
08-13-2002, 07:56 PM
They told him that he had unlimited bandwidth period, when in fact it is only burstable to 100megabit/sec

That is a lot, but they are still twisting the fact that it is unlimited.

What if 100 of there users all jumped on that line at the same time, that bandwidth drops to 1 meg each right?

(if they were all transfering at that speed)

jake712
08-13-2002, 08:01 PM
In my mind, this is totally misleading, sure once you explain the difference and plans more carefully it begins to make sense. To most average people they don't even know what bandwidth is, let alone the difference between "transfer" and "bandwidth." I believe if you really want to state how much the plan is capable of sending out information, you should make a seperate row named "Max. Availability" or something similar. Before this website I knew nothing about webhosting, but now I know quite a bit. If someone came up to me and asked the difference of bandwidth and transfer, I'd basically say their the same thing.

Hosters that use this practice are as bad as the one's who actually do claim they have "unlimited bandwidth." :angry:

zoid
08-13-2002, 08:08 PM
Originally posted by ljprevo
They told him that he had unlimited bandwidth period, when in fact it is only burstable to 100megabit/sec

That is a lot, but they are still twisting the fact that it is unlimited.

What if 100 of there users all jumped on that line at the same time, that bandwidth drops to 1 meg each right?

(if they were all transfering at that speed)
Unlimited does not mean endless. They do not limit the bandwidth and so it is unlimited. If there would be really 100 simultaneous users, he would get his unlimited share of the available bandwidth. Nevertheless there is no limit.

Alexander

zoid
08-13-2002, 08:12 PM
Originally posted by jake712
In my mind, this is totally misleading, sure once you explain the difference and plans more carefully it begins to make sense. To most average people they don't even know what bandwidth is, let alone the difference between "transfer" and "bandwidth." I believe if you really want to state how much the plan is capable of sending out information, you should make a seperate row named "Max. Availability" or something similar. Before this website I knew nothing about webhosting, but now I know quite a bit. If someone came up to me and asked the difference of bandwidth and transfer, I'd basically say their the same thing.

Hosters that use this practice are as bad as the one's who actually do claim they have "unlimited bandwidth." :angry:
I agree with you that it is a sad business practice, but hostbasket.com actually lists the transfer limits and they just mention the bandwidth additionally. While it might be actually a little bit misleading on the first view, they do not say anything wrong and calling them "numpties" or "time waster" or saying they "belong in a waste basket" is not appropriate.

Alexander

flitcher
08-13-2002, 08:54 PM
Just a little off topic, but, would you say infinity is the only thing that can be unlimited in a real universe?

RackFive
08-13-2002, 09:03 PM
Originally posted by jasoncart
Hostbasket Sales: There is a difference between bandwith and traffic.


oh god, all my life was wrong!!!

now i know the true :D

JayC
08-14-2002, 09:57 AM
Originally posted by jake712
In my mind, this is totally misleading, sure once you explain the difference and plans more carefully it begins to make sense. To most average people they don't even know what bandwidth is, let alone the difference between "transfer" and "bandwidth."
[...]
If someone came up to me and asked the difference of bandwidth and transfer, I'd basically say their the same thing.And you'd be wrong.

But it's not really your fault; all of those hosts that use the terms "bandwidth" and "traffic" (or "transfer") interchangeably as if they mean the same thing are being misleading, and promoting confusion among hosting comsumers. It is not inaccurate or misleading to say something like "bandwidth is not capped; traffic is limited to 10 gigs per month." It only sounds misleading to those who are used to other hosts inaccurately saying things like "you get ten gigs of monthly bandwidth."

Perhaps I'll start an unlimiband-style website blacklisting all of those confusion-mongers!

JDTurbeville
08-14-2002, 12:40 PM
From our favorite eBay auction:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1757865334

Unlimited" Does Exist!!

1) Unlimited Domains:

If I limit your resources by limiting your domains....guess what? It limits your revenue.

2) Unlimited Webspace (Harddrive space)

It can be unlimited because as soon as our hardrives approach 46% of there capacity another hardrive is immediately installed to alleviate any load that may be present with no extra cost to you. Because we have so many servers on our high speed network, we buy our hardrives in bulk; therefore, the prices are next to nothing and below wholesale. Buying in bulk allows me to offer the auction's I can at an affordable price

3) Unlimited Data Transfer:

There is no charge-per-bandwidth at web-xperts. We don't meter your bandwidth in any fashion. Our bandwidth is totally and truly un-metered. We have multiple high-speed dedicated internet connections, at peak usage, we're still under 34% utilization, and we've never had a complaint about our bandwidth not being enough. We can offer this service because we don't host adult content or illegal software sites. Period


He says it is possible. What do you guys think?

jt

jake712
08-14-2002, 12:46 PM
Originally posted by JayC
And you'd be wrong.
You're totally correct in saying I'm wrong. I am, but the fact is in this world what is considered "average" or "normal," isn't necessarily the "correct" thing.

I will always believe it is misleading, and people not as knowledgeable of the web hosting business who later sign up with you will be angered at your sad business practice.

JayC
08-14-2002, 07:13 PM
Originally posted by jake712
You're totally correct in saying I'm wrong. I am, but the fact is in this world what is considered "average" or "normal," isn't necessarily the "correct" thing.The point I was trying to make, though, isn't that you (or any of the many people with the same mistaken impression) would be wrong, but that it is hosting companies themselves using the terms inaccurately (by making statements like "includes 10 gigs of bandwidth") that creates the confusion.

There's a lot of talk about educating people about "unlimited," but hosts would do their customers a lot of good by learning a little themselves, and taking care to simply pass that knowledge on.

And personally, I'd probably hesitate to give my business to a web host that hasn't mastered the meaning of basic network-related terms like "bandwidth" -- just as I wouldn't be likely to take my car to a mechanic who doesn't know the meaning of "compression."

Lamont
08-14-2002, 11:24 PM
This thread has been great. I was one of the many ignorant of the difference between bandwidth and transfer.

So, if I have it right, and putting it in other terms, if I have a 4 inch water main supplying my neighborhood, 4 inches is the 'bandwidth'. 'Transfer' is the number of gallons that are moved through the pipe as we use it. That would mean that, even though it seems that the supply of water is 'unlimited', if we all took a shower at the same time, the transfer rate would drop due to the physical bandwidth (4" pipe) limit. We would not be "cheated" out of any gallons of water, just the rate at which it was supplied.

ljprevo
08-14-2002, 11:43 PM
Originally posted by Lamont
This thread has been great. I was one of the many ignorant of the difference between bandwidth and transfer.

So, if I have it right, and putting it in other terms, if I have a 4 inch water main supplying my neighborhood, 4 inches is the 'bandwidth'. 'Transfer' is the number of gallons that are moved through the pipe as we use it. That would mean that, even though it seems that the supply of water is 'unlimited', if we all took a shower at the same time, the transfer rate would drop due to the physical bandwidth (4" pipe) limit. We would not be "cheated" out of any gallons of water, just the rate at which it was supplied.

CORRECT!!! ;)

El Nino
08-15-2002, 02:01 AM
Originally posted by JDTurbeville
From our favorite eBay auction:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1757865334

<...snip...>


I happened to look at other things web-experts.c0m is selling and found this: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1757052633 entitled "TATTOO MY HEAD WITH YOUR LOGO!!!" I say everyone here should chip in $1 to have "Unlimited is not possible" tatooed into his head! Whatta ya say? :D

JayC
08-15-2002, 11:15 AM
Originally posted by Lamont
if I have a 4 inch water main supplying my neighborhood, 4 inches is the 'bandwidth'. 'Transfer' is the number of gallons that are moved through the pipe as we use it.Yep, that's a good analogy. The only change I might make to the wording is to say instead that transfer is the amount of water that is delivered over a period of time. So you might transfer 10,000 gallons per month (although I think most water companies use cubic feet to measure it, not gallons, but that doesn't change how the analogy works).

buff
08-15-2002, 11:46 AM
Oh, my......:stickout :D :stickout

ljprevo
08-15-2002, 11:50 AM
Originally posted by Lamont
This thread has been great. I was one of the many ignorant of the difference between bandwidth and transfer.

So, if I have it right, and putting it in other terms, if I have a 4 inch water main supplying my neighborhood, 4 inches is the 'bandwidth'. 'Transfer' is the number of gallons that are moved through the pipe as we use it. That would mean that, even though it seems that the supply of water is 'unlimited', if we all took a shower at the same time, the transfer rate would drop due to the physical bandwidth (4" pipe) limit. We would not be "cheated" out of any gallons of water, just the rate at which it was supplied.

As compared to this, host should properly use the term "Data Transfer" or "Transfer Amount"

In lue of keeping bandwidth usage down, they put a "Transfer Limit"

(You can use 20 gallons of water per month, thus you can't use no more or they charge you for overuse, cause if they didn't you could run outside and connect a 4 inch hose in your backyard and leave it on non-stop, not fair to everyone else)

Any host you see saying you get 10 gig of bandwidth, that is most likely their transfer amount.

Lamont
08-15-2002, 01:14 PM
Originally posted by JayC
Yep, that's a good analogy. The only change I might make to the wording is to say instead that transfer is the amount of water that is delivered over a period of time.
That does make more sense using gallons/time. Bandwidth cannot be unlimited because the pipe is a set diameter. Transfer could be unlimited if not for the constraints of being within a set time frame. Transfer rate is not a factor in it's ability to be unlimited, only time. Correct?

mAgz
08-15-2002, 03:41 PM
But what happens... If you come up with something that says... Unlimited Bandwidth/Transfer :eek3: ? Is that safe or another thing webmasters should watch out for? ( http://www.3shost.com/ )